Spent two nights here over Memorial Day weekend. The GM (Peter) assisted me with the reservations, and his service was outstanding. The rest of the staff that I interacted with was also very good. Not as memorable as Peter, but perhaps that's to be expected. We had a nice room, on the first floor a King Suite with a pullout couch. Enough room for everyone, including my newborn daughter with her pack-n-play all set up.
I did think that the in-room AC unit wasn't fantastic - it was loud and hard to get a comfortable temp. Either WAY TOO COLD or not cold enough. I'm sure that this was a carry-over from the previous outfit, as this hotel used to be a part of the Radisson family of hotels - we stayed here once before.
My other gripe was the schedule for the TV - my room did not have a channel guide, and when I got one from the front desk, it was far from accurate. The gent at the desk did know which channel was CNN, and that's what I really wanted anyway...
The Holiday Inn breakfast is certainly a selling point - consistently good food as far as I am concerned. The breakfast room is a bit small for as many rooms as the hotel has.
The location next to The River shopping center in Rancho Mirage is also great because of the restaurants located there. There is a new Old Spaghetti Factory across the street too.
For what we paid, I'd consider this hotel again because of the location and good customer service.
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