Got lock out of my room 3 hours before my check out time. Waited 20+ minutes for the security to come open the door for us. Waited under the hot sun with 3 of my young children not funny at all. Housekeeping personal was not able to resolved the keys issue in a timely maner. Hope this will not happen to other guests.
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- Also Known As:
- Rancho Las Palmas Hotel Rancho Mirage
- Rancho Las Palmas Resort And Spa
- Rancho Las Palmas Resort Spa
- Rancho Palmas Resort
- Omni Rancho Las Palmas Resort & Spa Rancho Mirage, California Desert, CA