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“Friendly resort”

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Omni Rancho Las Palmas Resort & Spa
Ranked #4 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Eastvale, U.S. Virgin Islands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly resort”
Reviewed 28 July 2014

A very nice resort to bring your family and enjoy the amenities. My family and I loved the pool, lazy river, water slides and cabanas. Towels stations are located near by. employees working at the pool were always available.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Leonardo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, 31 July 2014
Dear Leonardo L,

Thank you for reviewing your recent stay. We are happy to read that your entire family enjoyed everything Splashtopia had to offer, from the excitement of the slides, to the availability of the staff. We appreciate your business and would like to thank you for choosing to stay with us this summer.

Sincerely,
Omni Rancho Las Palmas Resort & Spa
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  • Cleanliness
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Moreno Valley, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

The hotel rooms were fresh and clean, the only thing that would have made the room better is if they provided queen beds instead of double. The adult pool area was relaxing and the wait staff was impeccable. The good at the restaurant is delicious. Look for the 3 course special - it is out of this world! One of the best caesar salads I've had!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank lowrance67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, 31 July 2014
Dear Susan L,

Thank you for your lovely description as a "relaxing oasis" and for your fantastic review. It sounds like your culinary experiences were delightful and we are excited to share this with our bluEmber staff. We are honored when receiving compliments on our staff, as we strive to provide the highest level of guest services. We appreciate your business and hope to provide the same relaxing experience again in the future.

Sincerely,
Omni Rancho Las Palmas Resort & Spa
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San Deigo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

This is the place to go if you have children. Splashtopia is amazing and keeps the kids of all ages occupied all day. Get a room with direct access to the pools. It is extremely noisy during the day but quiet at night.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank mel777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, 31 July 2014
Dear mel777,

Thank you for choosing to stay with us this summer. Your feedback is apprecaited. We would love to know more about how to make it a five star rating for you and your family, should we have the opportunity to see you again.

Sincerely,
Omni Rancho Las Palmas Resort & Spa
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La Crescenta, United States
1 review
Reviewed 28 July 2014

Great for children, great for a mini getaway, great for reunions. We had a little bit of trouble with our toilet and TV but overall it was a good vacation. There are a lot of things for the kids to do. It can get kind of full.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, 31 July 2014
Dear Jennifer P,

We are thrilled to be your crew's yearly destination; what a wonerful compliment to have you all as loyal guests. We are happy to have provided many great activities for the children and we hope the adults of the group had plenty of fun, too. We appreciate your feedback and your repeat business and will be honored to see you again for next year's gathering.

Sincerely,
Omni Rancho Las Palmas Resort & Spa
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Thousand Oaks, United States
1 review
Reviewed 28 July 2014

While the summer time rate I got at $169 was certainly respectable for all the amenities, the resort fee really pushes that per night rate significantly higher. Still, the pools, water slides, and lazy river were nice to have. The property is nice, enjoyable; staff is great. Convenient to nearby restaurants and other services. Also, not too far (about 20 mins) from downtown PS to enjoy Thursday night farmer's market.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank JOEL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, 31 July 2014
Dear JOEL S,

Thank you for taking the time to review your recent stay. We are so pleased you and your family enjoyed a nicesummer getaway, and your compliments regarding our property and great staff are very much appreciated. How fun that you were able to hit the Palm Springs Street Fair, too. We love being right in the middle of the Valley, so our guests can experience so much of what our area has to offer. Your business is appreciated and we hope to see you and your family again in the future.

Sincerely,
Omni Rancho Las Palmas Resort & Spa
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Fontana, United States
1 review
Reviewed 26 July 2014

How do they clean the lazy river?? Serious... after having somebody throw up in it.. it just makes me wonder?? Aside from that horrible experience cause it really is nasty... Everything at the Omni Resort and Spa was great... I loved my room... the location... the gardens were excellent.. There was great dining just across the street... What else can we ask for?? It was awesome except for the throw up :/

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Susanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, 31 July 2014
Dear Susanna D,

You are not the first to wonder how we clean the Lazy Rivers and pools, should someone get sick during use. As you experienced, it has an unfortunate impact on all of our guests. We have to go to extensive measures, lasting between 5-12 hours, to ensure the pool is again up to health code. The pool is first vacuumed, then treated, then cycled through the pump over and again, based on the number of gallons in the water. The water is again tested and approved prior to reopening.

And on a brighter note, we are so happy to have provided a great summer getaway for you and your family!

Sincerely.
Omni Rancho Las Palmas Resort & Spa
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San Diego, CA, United States
1 review
Reviewed 25 July 2014

Had a wonderful stay at Las Palmas. The room was clean and the staff was friendly and knowledgeable. My room was located conveniently near the pools and restaurants. I would stay at this resort again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Monica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review, 31 July 2014
Dear Monica T,

Thank you for your great review and for choosing us as your summer getaway destination. We are so pleased we will have the opportunity to provide the same wonderful experience again in the future!

Sincerely,
Omni Rancho Las Palmas Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Rancho Las Palmas Resort & Spa

Property: Omni Rancho Las Palmas Resort & Spa
Address: 41000 Bob Hope Drive, Rancho Mirage, CA 92270-4416
Phone Number:
Region: United States > California > California Desert > Rancho Mirage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Rancho Mirage
#2 Business Hotel in Rancho Mirage
#2 Family Hotel in Rancho Mirage
#3 Romantic Hotel in Rancho Mirage
#3 Luxury Hotel in Rancho Mirage
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Rancho Las Palmas Resort & Spa 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Resort Spa
Rancho Palmas Resort
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, California Desert, CA

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