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Omni Rancho Las Palmas Resort & Spa
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Reviews (4,053)
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2,061
1,049
505
269
169
Show reviews that mention
All reviewslazy riverblu emberwater parkgolf coursebluember restaurantpool areagreat familyget awayadult poolpalm springsfamily vacationcheesecake factorywhole familyspring breakfamily poolgrounds are beautifullounge chairs
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2,639 - 2,644 of 4,053 reviews
Reviewed 8 August 2014

Enjoyed a midweek get away vacation at RLP Resort in the August heat.The property has been beautifully maintained and is full of things to do for families, especially with young kids.
Splash-a-topia water feature was tons of fun and is well supervised and clean.
The golf resort on the property is excellent, convenient and challenging.
Highly recommend this resort and plan on coming back soon!

Room Tip: rooms away from the pools and on the outside facing fairways are quieter.
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank BrokerPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 13 August 2014

Dear BrokerPaul,

Thank you for sharing your fantastic experience! It sounds like you found the best way to stay cool in the summer sun - Splashtopia! We are happy you and your family had so much fun and will be honored to welcome you back in the future. Until next time.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

We have been to Rancho Las Palmas twice. Their service is the best! They have a wonderful water park for kids (and adults) to enjoy. bluEmber restaurant serves tasty dinners. At the time of our stay, they had an arcade room for all to enjoy. It had a ping-pong table, pool table, air hockey table, and other arcade type of games. Will return for sure!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Cecilia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 13 August 2014

Dear Cecilia C,

Your return visits are the best possible compliment! It is wonderful to hear that your second stay was as great as your first, and it sounds like you got to enjoy many of our fun family activities. We will share your feedback with our bluEmber chefs, as they will be thrilled to hear of your dinner enjoyment. Thank you for sharing your experience and we'll look forward to providing the same great service upon your next visit.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Great for families, and golfers. Great time in Splashtopia and the lazy river! Cabana attendants were amazing! I will definitely be going back. Right across the street from the River too and if you feel the need to leave the resort. Fun activities for kids like nightime movies in the pool, face painting, cookie decorating and arts & crafts.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Maria E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 13 August 2014

Dear Maria E,

We enjoyed reading your great review, as it sounds like you and your family had a fun-filled getaway. Thank you for sharing your experience and we are happy you chose to stay with us this summer. We'll look forward to seeing you again in the future.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Visited here with our daughters 10 and 7 y.o. The water park is nice but extremely busy on the weekends. Would it not for the park I probably would not have visited this property. If you can get a package deal with a free night included I would consider otherwise the room rate + resort fees are not worth the value.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank BBSurfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 13 August 2014

Dear BBSurfing,

Thank you for choosing to stay with us this summer. It is no doubt that Splashtopia is the hot spot during the summer and can be very active, to say the least . We do hope your family enjoyed your time staying cool in the pools and appreciate your tip on saving with the value of our many packages. Your business and feedback are appreciated.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

I can't even count how many times I've called and left a message for someone to reach back out to me about charges that were made to my card. There were charges to my room for things I did NOT request whatsoever. I've left a message with the front desk, as well as messages at whatever desk they transferred me to after I'd tell them about the issue.

Nothing. I'd never return here, I'd never let any of my buddies come out here either. 0 response effort.

  • Stayed: May 2014, travelled on business
    • Service
3  Thank 735fw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 13 August 2014

Dear F W,

Very frustrating, indeed. Please see your private message with a direct contact to resolve this issue. Your business is appreciated and we understand the importance of resolving these charges immediately. Your feedback is very important to us and we have shared this review with our Accounting Department.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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