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Omni Rancho Las Palmas Resort & Spa
Ranked #4 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Reviewed 25 August 2014

Be forewarned if you take the Amtrak to Palm Springs. It drops you in the middle of nowhere with no bus or shuttle service into town. No one at the hotel asks you what mode of transportation you will use to get there. You need to plan on bringing an extra 100 dollars for cab fare and make sure your cell is fully charged. There are no amenities at the station. Once you get to Rancho Las Palmas it is a beautiful location but seems suited to only golfers and families. When you check in they give you a map which is not to scale for you to find your room. They gave me the farthest building away without letting me know that you need a golf cart to get you there. The over 18 pool closes at 6 but the family pool is open until 10. So taking a jacuzzi after 6 with adults isn't possible.

  • Stayed: August 2014, travelled solo
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Review collected in partnership with Omni Hotels & Resorts
Thank Vicki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Vicki D,

Thank you for sharing the valuable information regarding arrival via Amtrak to the Palm Springs area. The adults-only pool is open until 10PM, and it is unfortunate you were informed otherwise. Our bellstaff is always more than happy to give you a lift to your room, and we wish we would have had the opportunity to do so for you. Your business is much appreciated.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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2,293 - 2,299 of 3,733 reviews

Reviewed 25 August 2014

Pool was overly crowded, lazy river closed almost the whole weekend and while it was open it was so crowded that it didn't move that much. Pool service was nil unless you rented the cabana at $220 a day. The rooms were nice and large but if I wanted just that, I would have stayed at home.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
3  Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Helen P,

Thank you for taking the time to share your experience. It was no doubt a very frustrating weekend to have stayed with us. With such strict saftey guidelines for our pool and lazy river, we have to face closures that are devastating to all parties involved. We have shared your feedback with our pool managers, as we always strive to offer the speediest service possible to all guests. We hope to have the good fortune of seeing you and your family again in the hopes of not only living up to your expectations, but exceeding them. We appreciate you choosing to bring your family to stay with us this summer.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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Reviewed 25 August 2014

This hotel is nice for families. Though the lazy river was closed both days due to someone getting sick in it one day and someone breaking glass in it the next day (so we were told), our children enjoyed the Splashtopia. We might return if our children requested, but not on our own.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank 621dianep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

The Omni Rancho Las Palmas resort has everything a vacation needs. From kid friendly Splashtopia to the relaxing adult pool and golf coarse. Nightly activities include "dive" in movies and romantic firepits. Located across the street from resort is The River shopping and dining centre. Great destination for couples and families.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Jay M,

We are so pleased to have provided you with a well-rounded and enjoyable stay. Thank you for sharing such wonderful informaton about the resort. We appreciate being your destination of choice this summer and we'll never tire of being referred to as a 'hot spot'. Until next time.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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Reviewed 24 August 2014 via mobile

We are at Rancho Las Palmas for a final summer weekend getaway. We booked a room with two doubles that comfortably slept all five of us, with the addition of a rollaway bed. The room is spacious but the hotel is very noisy - thin walls and loud hallways. We purposely booked away from the pool for some quiet and could hear the little girl running around in the room below us even with our TV on. The search for chairs by the pool is painful unless you get there very early or later in the day. In the first two days of our stay, the lazy river was closed for at least a portion of each day due to broken glass causing someone to get cut. They wouldn't allow us to bring a cooler with water bottles so I am not sure how people are bringing glass in. I'm very sorry that someone was hurt but it seemed very strange that it happened two days in a row. Overall it's a nice place, but try to book here when it is not so crowded or bring your patience. The grounds are very pretty and the property has lots of restaurant options a short walk or drive away.

Stayed: August 2014
2  Thank kurin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 26 August 2014

Dear kurin,

Thank you for choosing us are your final getaway this summer. It is no doubt that Splashtopia is quite popular in the warm temperatures, as our family guests come to solely hit the pool. We would love to show you another side of the resort as we head in the fall, or non-holiday times in the year. There is a new Movie on the Lawn schedule launching in October, where an outdoor movie under the desert stars will be shown every Friday evening, complete with wine, popcorn, and a cozy blanket. We hope you'll consider us again for a getaway in the future, whether it be family or romantic! Your business and opinion are much appreciated.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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Reviewed 22 August 2014

Omni Rancho Las Palmas is awesome!! I really enjoyed my visit from the comfort of the bed, the large quiet room, the Splashtopia pool, the Blu Ember restaurant, the Café that serves Starbucks, the friendly staff to the beautiful grounds. It was a great getaway and I would for sure go there again.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Denise C,

Thank you for such a fantastic review. We are thrilled to have made your getaway so memorable, from the comfortable accommodations to our friendly staff. Nothing makes us happier than to offer five star service in all categories. We hope to deliver the same great experience upon your next stay!

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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Reviewed 22 August 2014

We had a wonderful time at Splashtopia. The drinks offered at Splashtopia were quite pricey though! The hotel was so close to many other restaurants and a mall if you feel like venturing out. We will definitely be back. Saturday is definitely the busy day of the week. It was noticeably less busy and more tolerable the other days.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded 26 August 2014

Dear Renee W,

We appreciate your review and thank you for bringing the family here to stay with us this summer! Its great that you took advantage of our close proximity of The River shopping and dining - a great neighbor to have. You are certainly correct in sighting Saturday as the busiest day. We are happy you were able to experience a more relaxed vibe during the other days of your stay. We will be excited to see you again in the future.

Sincerely,
Omni Rancho Las Palmas Resort & Spa

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Additional Information about Omni Rancho Las Palmas Resort & Spa

Address: 41000 Bob Hope Drive, Rancho Mirage, Greater Palm Springs, CA 92270-4416
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Rancho Mirage
#2 Family Hotel in Rancho Mirage
#2 Business Hotel in Rancho Mirage
#3 Romantic Hotel in Rancho Mirage
#3 Luxury Hotel in Rancho Mirage
Price Range: £179 - £368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Rancho Las Palmas Resort & Spa 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort Spa
Rancho Palmas Resort
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, California Desert, CA

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