I want to make it clear that the waterslide which is the prime attraction for kids is closed until October. They are not voluntarily notifying guests who have reservations. Our family made reservations in mid-May for an early June stay. The pool closed just days before our check in date. Nothing was mentioned. We asked about the pool to confirm it would be open. Reservations and front desk did not tell us that the waterslide and a major portion of the family pool would be closed. Our girls were planning a trip to the desert. They are very sad. We found out from a family member and its too late to cancel our reservation.
I am posting here because I would hate for someone else to have dissapointed children.
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- Also Known As:
- Rancho Las Palmas Hotel Rancho Mirage
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- Rancho Las Palmas Resort Spa
- Rancho Palmas Resort
- Omni Rancho Las Palmas Resort & Spa Rancho Mirage, California Desert, CA