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“Great staff and wonderful tennis”

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Westin Mission Hills Golf Resort & Spa
Ranked #5 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Orange, California
1 review
“Great staff and wonderful tennis”
5 of 5 bubbles Reviewed 5 October 2011

The tennis pro gave us a very good clinic and managed to gear our lesson to a disparate level of players. With 7 courts, you should showcase this activity for tennis groups. Thanks for a nice stay. Mary Frizzle

Room Tip: We needed to be on the ground floor. Thanks
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  • Stayed September 2011, travelled with friends
    • Value
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Helpful?
Thank MaryF947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMissionHills, Manager at Westin Mission Hills Golf Resort & Spa, responded to this review, 16 October 2011
Dear Ms. Frizzle,

Thank you for your review. Please do join us again soon!
Should you need assistance with your future stay please do contact us.

Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,459 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (679)
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studio city
1 review
4 of 5 bubbles Reviewed 5 October 2011

i very much enjoyed the hotel..but one of the main reasons i went was to go to the spa..altought the massage and facial where avrage the personal attention for the price was the worst i have ever experianced..un helpful and very unrelaxing..you can sit here..asked me for nothing..and we will cattle you in and out..some one really should consult a manners specialist..it might have been because i was male..

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank pete d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Cajon
1 review
5 of 5 bubbles Reviewed 5 October 2011

The room was lovely and spacious -- even with 2 queen beds. The staff were all friendly and more than helpful. I "went green" and needed shampoo one day. I asked the maid as I left the building. When I got back, she had replaced my shampoo & left an extra!

The only "complaint" is that I couldn't get the TV checkout to work.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Randa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 4 October 2011

First time at the Westin and we were very impressed! Bruno gave us a warm welcome at check-in, Duke was friendly and entertaining at the bar and our massages at the spa with Grace Ann and Brandon were incredible. Our room was very spacious and modern and the view of the golf course was a peaceful greenery. It was everything and more we expected for our romantic getaway. Thank you for a wonderful stay!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porter Ranch, CA
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 2 October 2011

The last impression I have of the Westin was waiting in line to check out. this was notable because there was only one clerk at the front desk and it took a long time to get through the line of three people, and because you couldn't check out through the express check out on the TV because the TV's didn't work. Which points up the glaring deficiencies of this location: the wireless internet was actually the internetless WiFi; the WiFi worked the internet didn't, the phones didn't always have a dial tone, the TV would jump back to the greeting menu every five minutes, all annoying little details.
Bed was nice, room was fine, grounds are OK, food was excellent, but the annoyances were bush league. Not a happy stay.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 September 2011

I have stayed at this property previously and staff and product is what always draws me back. Check-in is smooth and seamless. Food and Beverage team go above and beyond for their guests'. It's everything you would expect from a Westin/Starwood property. We were there for a "mini-moon" after our wedding and got treated like V.I.P. our whole stay. Weather was perfect for the time of year, pool was perfect temperature, staff was excellent. Thank you for everything Westin Mission Hills. We will be back....

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank trevor w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 25 September 2011

My friend and I went to the Westin Mission Hills resort looking for a relaxing girls getaway. The property grounds were beautiful and spacious, the staff is friendly and accomodating. Our room was quiet and comfortable. The pool area is not overcrowded and has a fun water slide. This hotel was amazing and very quiet and comfortable.The restaurant is nice and has amazing food. They do not let outside locals in to use the pool like Agua Caliente and the Marriott do which overcrowd the pool with annoying loud rude people who dont belong there. I will DEFINITELY go back and recommend this resort to anyone looking for a fun relaxing weekend.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LUVMEXCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westin Mission Hills Golf Resort & Spa

Property: Westin Mission Hills Golf Resort & Spa
Address: 71333 Dinah Shore Dr, Rancho Mirage, CA 92270-1501
Phone Number:
Region: United States > California > California Desert > Rancho Mirage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rancho Mirage
#3 Spa Hotel in Rancho Mirage
#3 Family Hotel in Rancho Mirage
#4 Romantic Hotel in Rancho Mirage
#4 Luxury Hotel in Rancho Mirage
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westin Mission Hills Golf Resort & Spa 4*
Number of rooms: 512
Official Description (provided by the hotel):
The Westin Mission Hills Golf Resort & Spa is a Palm Springs resort and hotel where the picturesque mountain views and secluded location create the perfect escape. Our Palm Springs hotel is the perfect place to unwind. Enjoy the best Palm Springs Golf on one of our championship courses, lounge at any of our three pools, splash down our 75-foot waterslide or enjoy a delectable meal at one of our Palm Springs restaurant options, including the on-site restaurant Pinzimini. A soothing sanctuary awaits those looking for a rejuvenating desert retreat with our expansive Palm Springs resort spa featuring treatments for everyone. ... more   less 
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Also Known As:
Westin Mission Hills Hotel Rancho Mirage
Westin Mission Hills Resort And Spa
Westin Rancho Mirage
Palm Springs Westin
Westin Mission Hills Golf Resort & Spa Rancho Mirage, California Desert, CA

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