I booked this hotel as a jumping off point for day hikes in Lassen Volcanic Park. I called beforehand and asked if the pool was functional. I was told it was (the beginning of a poor weekend at the hotel). Upon check in, I was asked, "Would like the 1st floor or 2nd floor." Having to carry call my hiking equipment, etc I replied, "First floor please." "No problem." I was also told the swimming pool was not functional and being repaired.
I was given the key to room 255, which was on the second floor??? Not a huge issue, so I go to the room and try to get in. Key doesn't work. Not only that, there is already someone in room 255. I go back to the front desk with, "Oh. I'm sorry. I meant room 155." Did I get keys to room 155 this second time? Nope. I got the keys to room 261. At this point, I didn't care.
The next day, after hiking all day at the park, I return to the hotel. Alas, my electronic key card doesn't work to get into the motel and/or my room. I go to the front counter, get new keys with the normal, "Oh. Sorry. They were only programmed for one day. I made sure they were reprogrammed for your entire stay."
I went to my room and, it wasn't made up. I call to the front desk. "I'm sorry. I don't know what happened. House keeping is gone though." I go down, get clean towels at least from the front counter.
Next day? You guessed it. SAME EXACT THING. Keys don't work AND my room isn't made up a second time. Not ONLY did my keys not work, when I got new ones from the front counter, they didn't work either.
I got absolutely no cooperation from the hotel staff, etc. It was a mistake staying there. One I shall be sure not to make again.
- Official Description (provided by the hotel):
- Proof that California isn't all glitz and glamour is realized at this Red Bluff hotel where nature, outdoor recreation and fresh air are limitless. We get plenty of business travelers at our cozy Red Bluff hotel. Visitors in town are pleasantly surprised at the amenities and proximity to adventure. You deserve some R&R after a hard day's work. Of course, most guests of this Red Bluff hotel are here for the recreation. Fishing and boating are popular past times. Enjoying a game of golf is the perfect way to relax on your idyllic vacation. Looking to make things interesting? Gambling is always an option in this neck of the woods. Use your winnings for an extra day on the water or at the club. The outdoor pool and Koi pond are the perfect primers for water activities. Quiet accommodations in this Red Bluff hotel are a welcome reprieve from a day of adventure. The aviary is a wonderful refuge where tranquility and peace are easy to find. This is a Directors Awards-winning property so you know you'll be treated like royalty. Located off of Interstate 5, this pet-friendly hotel is a second home for everyone in the family. The refreshing town is brimming over with charm. It's a great place to relax and breathe in that mountain air. Embrace your inner cowboy at the Round-Up Rodeo or Bull and Gelding sale. We're close to historic downtown Red Bluff and the gateway to Mount Lassen. What more could you ask for at your Red Bluff hotel? How about a scrumptious complimentary breakfast complete with hot eggs and waffles, pastries, fruits, cereal, yogurt, 100% Arabica coffee and chilled juices? Now that's the right start to the day. ... more less
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- Also Known As:
- Best Western Red Bluff
- Red Bluff Best Western
- Best Western Antelope Hotel