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“Typical Fairfield property” 4 of 5 bubbles
Review of Fairfield Inn & Suites Redding

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Fairfield Inn & Suites Redding
Ranked #1 of 37 Hotels in Redding
Certificate of Excellence
Omaha, Nebraska, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Typical Fairfield property”
4 of 5 bubbles Reviewed 5 April 2014

Well maintained... good staff, very clean. Wi-fi is excellent. Location is close to freeway, but not so close as to bleed noise into rooms. No restaurants in walking distance, but many within a few miles.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wendell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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  • German first
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  • Any
English first
VISTA
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 April 2014

We were only in Redding for one night to visit family. The hotel wasn't real close to downtown, but close enough to many restaurants and an easy hop on the freeway to activities. My kids loved meeting Jack the cat and my husband enjoyed the cookies in the lobby.
We had a double/double w/ sofa bed suite, which was perfect for our family of 6. The room was very clean and just the right size. It had 2 televisions, but only one remote. So, that was kind of a bummer. My husband and I had to watch kid shows the whole time.
Breakfast was OK. Just OK. But, hey, it's free and right there in the hotel. Perfect for a quick bite before hopping back on the road.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HammersPrincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
868 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
4 of 5 bubbles Reviewed 23 March 2014

This place is famous for its mascot: Jack the cat! We had a nice large room on the top floor, as requested, and the location away from the highway, just as we requested. Staff are pleasant, and the room was clean and comfortable.

Green Features: Nothing stood out. I can't remember if they recycled paper or not. Maybe?
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Professional-Pilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. George, Utah
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

I travel to Redding once a month for business. I tend to stay at different hotels until I can find one in Redding that meets my expectations, This one did not. The room was dirty. The beds were clean, the receptionist pleasant, the reception area very clean & presentable. The bathrooms had mold and hair in the drain. The carpets needed cleaning, as it smelled like an old wet dog had spent the night in the room. When I complained to the chain, which I've never had a problem with in the past, offered me a discount on my next stay. I think that they assume that all people that respond negatively are simply looking for some type of discount - in my opinion, you only get one chance to make a great impression. Discount or not, I would not choose this hotel again.

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bestsales123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReddingMarriottGM, General Manager at Fairfield Inn & Suites Redding, responded to this review, 13 March 2014
Dear Valued Guest,

Please accept our sincerest apologies that we did not serve you better during your recent stay. We pride ourselves on both the cleanliness and exceptional service of our hotel and I am terribly sorry that we let you down. We would love the opportunity to show you that we are serious about our guarantees of outstanding rooms and service. We have some exciting new things coming up at the hotel including a new evening reception with complimentary beverages and light snacks as well as extended breakfast hours. Thank you for your feedback as this allows us to continue to improve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellingham, Washington
Level Contributor
162 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 2 March 2014 via mobile

This Fairfield was an excellent hotel, with large and clean rooms. The beds were very comfortable. We only spent the night, so we had minimal experience with hotel amenities. Was happy to meet Jack the cat in the lobby! Our room faced away from the freeway, and we did not notice any noise.

One reason for selecting this hotel was the pet friendly option and the staff was very helpful in locating us on the ground floor near the exit. Only comment for the hotel is to put up a pet station so guests are encouraged to do their due diligence.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank lopezbiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reno
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 February 2014 via mobile

We have stayed here before and love this hotel. Love "Jack" the hotel cat! ALL the staff is super nice and the breakfast lady is amazing! This stay the hotel was a little to loud from other guest for me.

Stayed February 2014, travelled on business
Helpful?
1 Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castle Rock, Colorado
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

We make frequent trips to Redding to visit family and this has become our "go to" hotel. We've tried others that are ranked higher on TripAdvisor, but they really don't compare. This hotel is always clean, the staff is friendly and helpful, and the breakfast tasty and convenient. Also, it is pet friendly, which has come in handy for times when we have to bring our dog along!

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kristin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Redding

Property: Fairfield Inn & Suites Redding
Address: 5164 Caterpillar Rd, Redding, CA 96003-2048
Region: United States > California > Redding
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#1 Business Hotel in Redding
#1 Romantic Hotel in Redding
#1 Family Hotel in Redding
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Redding 2.5*
Number of rooms: 72
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Also Known As:
Fairfield Inn And Suites Redding
Fairfield Inn & Suites Redding Hotel Redding

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