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Review of Comfort Inn

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Comfort Inn
Ranked #14 of 37 Hotels in Redding
Certificate of Excellence
Reviewed 30 June 2008

We have stayed at this hotel a few times over the past couple of years (usually taking 5 rooms). It was always an okay place to stay on the way to Oregon.

This year we were there on the night of June 23 on the way to Oregon. On the morning of June 25th I called the hotel from Oregon to book our return rooms. The manager, took all my information and said if there was a problem he would call me right back. About 20 minutes later he called wanting to clarify the spellings of the last names with a comment if anything came up he would call me. No call.... we thought we were booked. Pulled into the Comfort Inn at 5:00PM on June 26, 2008, only to be told by the manager we had booked the rooms on July 3rd, not on June 26 and there were no rooms available now. The manager was very rude and kept saying the rooms were booked for July 3. Looking around we saw exactly why the rooms were booked that night.... for the fire department and that is okay if the manager would have just been truthful. We know the fire department needed to be in that area. When I asked the manager to call the other Comfort Inn in Red Bluff, he literally thew a hotel directory at me and told me to call them myself he was just "too busy". Because of his additude we will not be staying there again. The staff in Red Bluff were great and very helpful. So my opinion is go to Red Bluff.

  • Stayed: June 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
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    • Service
1  Thank dynarider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 - 215 of 216 reviews

Reviewed 14 June 2008

Check-in was easy. The third floor room was clean and quiet. Breakfast was the standard Comfort Inn fare, served in a small but well-arranged room. Beds were quite comfortable.

Overall we enjoyed our stay very much, and would not hesitate to stay again in the future.

  • Stayed: June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Travel50S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2006

We had the most awful experience at this establishment. It all started with very rude and non-responsive front desk staff. It continued to get worse as we had an item stolen from our room while gone for the day. Managements response to our concerns were far less the satisfactory. The rooms were outdated and unappealing. As often as we travel to Redding, we will NEVER stay at this establishment again.

  • Stayed: August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
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1  Thank Family_Travler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2006

We stayed at the Grand Manor Inn&Suites for one night on our way to the Redwood Parks on the Pacific coast. As it was the beginning of the 4th of July weekend, it was difficult to get a room in Redding, so we were happy to find a room at all. This place was a wonderful surprise, a great value for a decent rate.

The rooms were very large and clean, the staff friendly and the breakfast very good for a hotel under $100. Breakfast was open until 11am which made life easier for us. Wireless Internet worked fine and the kids enjoyed the pool.

Overall, it was an excellent stay and we would always choose the Grand Manor Inn again.

  • Stayed: June 2006
    • Value
    • Rooms
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1  Thank dl2hbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherry F, Director of Sales at Comfort Inn, responded to this reviewResponded 19 September 2016

We thank you for your response to the survey and your kind comments. This will encourage our staff to continue in our efforts to please all guests that stay with us. Hope to see you again.

Sherry Ferguson, Dir. of Sales
Comfort Inn
850 Mistletoe Lane
Redding, CA 96002

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2006

The staff was friendly and awake to greet us when we checked in at 11:30p.m. The room was very spacious, clean, and had a balcony. For a one night stay we paid $80. There was plenty of parking and the lot and was well lit. After staying in a crappy, cramped, unclean, and unfriendly hotel where we spent $150 a night to staying here, I was extreamly happy with my stay at the Grand Manor Inn. This is a wonderful and inexpensive hotel I would stay here again next time I spent the night in Redding.

  • Stayed: January 2006
    • Value
    • Rooms
    • Cleanliness
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4  Thank cgcf7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2005

Date 11 Jan 05

Price $75 net
# of nights stayed1
Unexpected feesNone
# of bedsKing bed
Connecting roomNo

General
ParkingSufficent
Access to roomElevator – Stairs at each end of building
FloorsThree
Interior corridorsYes
Apparent safetyVery good
Neighborhood80’s commercial
Hwy accessVery good
RestaurantsGood selection nearby
Reception Very good – jeans & jacket attire

Room General
CleanlinessGood
Ambiance90’s minimal
Wall colorOff white
FurnishingsGood number
LightingWork desk is dimmer than bed light (60 watt)
Carpet
CleanlinessGood
ConditionGood
Work Desk/sizeYes/very good
Work desk chair heightAbout 4 inches too low
Closet spacealong side of dressing area washbasin
Room sizeVery good
Bed LinenAdequate quality – sheets fit mattress & stay tucked
Mattress qualityFirm
Odors/scentsNone
Ironing boardYes
TV
Channel selectionOutstanding
Screen qualityFair – on the dark side
Internet AccessDial up only
PhonebookYes – current
CoffeemakerYes – in dressing area on counter
Refrigerator
Bottled waterNo


Room temperature controlIn wall mounted – loud, push button control
Ambient noise
Floor aboveHeavy-footed occupants are annoying – will wake you up if asleep
HallwayVibrations when someone passes door…hall talk clearly audible
WallsPaper thin construction
OutsideGet back room – front side can hear major street vehicles
BathroomPrepare to get up with everyone else
AnimalsNo barking or meowing(inside or outside)
Bedbugs and/or fleasNo bites


Bathroom
Lighting3 incandescent bulbs - bright but harsh
Shower flowRetarded, but better than “Carmel mist” in some CA locations
Shower heightShoulder high for 6’ person
Counter spaceOK if microwave is removed – takes up ½ space end result is too little space
TowelsThin but sufficient in number
SizeOK
Bathroom fanVery loud
CupsPaper

Amenities
Hand soapCommerative stamp size
Bath soapStandard
ShampooNone
Mirror If 6’ tall upper half of face is not visible
Hair dryerYes - small


Continental BreakfastAbysmal
Fresh fruit No
Hot cerealNo
CoffeePump your own from urns
CommentEverything pre-wrapped in plastic – Unhealthy selection

  • Stayed: January 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
17  Thank Rugbyrambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Sacramento, CA
763
Reviewed 15 November 2004

We were fortunate enough to stay at the Grand Manor Inn for an adult basketball tournament that was held in Redding. The information online made the $78 we paid sound like a fantastic deal, and it was! We arrived to a beautiful establishment that appears to cater to the business-class. The lobby was nice and inviting and the standard room that we booked was HUGE!!! The bed was comfortable and the room was setup with a sofa and desk area for work. The free breakfast was simple, but adequate and what I've grown to expect for a continental breakfast. A teammate was staying in a suite that was equally impressive. The suite was slightly larger (not that space was an issue in the standard room), featured a private balcony, and a nice 32"(?) flat screen tv. A note for the business travelers....if you are traveling for business and require Internet access, you might want to verify the connection offered in the room. I BELIEVE that high speed Internet was mentioned but when I quickly looked in the desk area it appeared to only have dialup and you would need your own service provider. One more thing to mention, if you are a disabled traveler and require a shower chair, you might want to double check on the facilities. The bathroom was accessible and the shower was a huge roll-in shower but there didn't appear to be a shower chair.

17  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Address: 850 Mistletoe Ln, Redding, CA 96002-0268 (Formerly Grand Manor Inn)
Phone Number:
Region: United States > California > Redding
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 37 Hotels in Redding
Price Range: £70 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The Comfort Inn® is scenically located in the shadows of Mount Shasta, surrounded by beautiful mountains and recreational areas. The hotel is also close to Bethel Church, Redding Civic Auditorium, numerous State & National parks, over 200 miles of hiking & biking trails, and the iconic Sundial Bridge at Turtle Bay Exploration Park. See the world's tallest working sundial! The hotel features non smoking rooms with queen & king beds. It now has sofa sleepers in all of the guest rooms and new furniture with extra charging stations, a desk and executive chair, along with a coffee table. Coffeemakers in all rooms. Some of the rooms have balconies, with city views as well as mountain views. The guest rooms are very spacious, unlike the traditional Comfort Inn. Complimentary hot breakfast buffet included and free wifi throughout the entire hotel. It has three levels with an elevator, seasonal pool & jacuzzi, fitness room, and coin operated laundry. ... more   less 
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Also Known As:
Comfort Hotel Redding
Comfort Inn Redding
Redding Comfort Inn

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