Rarely have I ever been treated as I was treated this evening. I pulled into Redding after a long day on the road. There were a handful of hotels in the area, so I pulled this hotel up online and got the price for a room at the military rate. Since I was just a block way, I pulled in, phone in hand. The front desk attendant told me the price of the room was different. She was polite, at least, so I gave her my phone with the room price on it. The price was from the chain website, not a re-seller. She went to show it to the owner. I could hear him yelling in the next room at her with a different price. She came out, and I again told her this was their own website, not a re-seller. Then the owner came out and started yelling at me, actually yelling. At that point, I told him that I didn't appreciate him yelling at me, to which he said he didn't appreciate me "trying to cheat" him. I showed him the webpage once again, pointing out that this was from the company website. Again he started yelling at me. At that point, I told him I was going to write this review as well as contact corporate and give them the screen shot of the reservation page. He shouted at me to "go ahead!" I could have just completed the reservation, I realize, but with his aggressive berating of me, I had enough. I walked out, went across the street to another hotel, where I got a room hassle-free. Reading some of the other reviews on this site, I can see that the owner/manager has some problems with relating to customers and his aggressive attitude towards them.
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- Also Known As:
- Value Hotel Redding
- Value Motel Redding