I stayed here two Saturday nights in a row and had great sleep both times. The rooms are spacious, clean, and NEW (at least at the time of this review). The staff was friendly as well. I'm not a fan of continental breakfasts because they're all the same: cheap food, cheap brands and always the same stuff, but that was to be expected. The bed was comfortable and so was the sofa (firm, yet supple).
Now for the bad: Slow elevator and no stairs near it.
Each night there was a major problem with their reservation system. On the first night many people were turned away after confirming their reservation online (I'm not sure on which website(s)). A week later during my second stay, I decided to call rather than use a third party company (e.g. Travelocity, Trip Advisor, etc.) to make sure I didn't lose my reservation like many the week before. Somehow the overseas agent for the corporation that owns this place botched my name so badly (spelled the whole thing backwards somehow) that I had to argue with the front desk staff and request a manager before they finally found my reservation. It was past midnight (I had forewarned them of my late arrival hours earlier) so you can imagine how stressed I was for that 10 minutes they were denying my reservation.
If you're booking anytime soon, I'd recommend a phone call directly to the front desk, NOT the reservation center and not a third party company UNLESS you book in advance. I'm sure they'll work out the bugs eventually...
All in all, I'd stay here again because it's "high end" (not really) for Redding, new, and you can get a good night sleep.
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