While the staff did not have the correct bed number or size as per our reservation, they more than made up for the lack by providing a roll-a-way for our child and very quickly too. We did not arrive until 9 pm and our child was quite sleepy, so this was very nice. Also, the desk clerk hauled our extremely heavy three pieces of luggage up the stairs which was also great and he tried to refuse our tip. The Black Bear Diner right next door is very good for a diner and the service is excellent. We were also surprised that we had free high speed internet access. With such great service and value, we'll definately be staying here in the future.