Arrived after 19 hours of travel to find our booked room already paid for with 2 Queen beds had been given to someone else. Receptionists abrupt and not at all apologetic. Were given a room with a Roll away and Queen bed so VERY unimpressed with customer service as they so couldn't have cared less and we had no option! In the morning we were greeted by Rasey who was soooooo helpful our entire stay of 8 nights, she was very apologetic and moved us after 2 nights into the room we had booked with complimentary breakfast to endeavour to make amends. Hotel was clean although our room was missed on servicing on one occasion. Would we stay there again? If we could be sure Rasey was there yes otherwise no. Breakfast became very monotonous after a few mornings and the coffee was always lukewarm and they ran out of orange juice by the end. So sadly not a great first visit to Redding for us.
- Official Description (provided by the hotel):
- Red Lion Hotel Redding is the gateway to Northern California's recreational playground. Adjacent to I-5, the Red Lion Hotel Redding is just five minutes from downtown and 15 minutes from the airport via our complimentary airport transportation. The Redding Convention Center, Mt. Shasta Mall and excellent golf courses are nearby with Lake Shasta, Whiskey Town Lake, Mt. Lassen Volcanic State Park, the Sundial Bridge and other local attractions just minutes away. Our 192 elegantly appointed and spacious guest rooms have new air conditioning throughout. Two suites feature all the amenities you'd expect of a first-class hotel. These include private balconies or patios, king or queen beds, complimentary Wi-Fi and upgrade available, voicemail and Encore on demand movies. For recreation, try our outdoor pool - largest hotel pool in area. Whirlpool, kiddie pool and fitness center or relax around our spacious courtyard. We offer Red Lion's signature Roaring Start Breakfast Buffet... And don't forget, kids 10 and younger eat free with each adult. The 3-Shastas Bar and Grill is available for on-site dining, drinks and entertainment. With 8,731 square feet of meeting space, we are also able to accommodate as few as 10 or as many as 650 for your next conference or special occasion. Whether traveling for business or pleasure, the Redding Red Lion Hotel is committed to your care, comfort and value. "Redding's Lodging Leader." ... more less
- Reservation Options:
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- Also Known As:
- Red Lion Redding
- Redding Red Lion