I booked 2 nights in a "jacuzzi tub suite" as a last minute getaway for myself. Front desk staff were pleasant, and I was given a key for #317. (That's third floor in a very slow, creeky elevator!). Jacuzzi tub didn't work and was dirty, tiles came off when I touched them, sofa was broken/unusable, indoor "heated" pool on first floor was 66 degrees! When I mentioned it to front desk, I was told that is considered heated! Hair was all over shower wall, hair dryer, and bathroom floor in my room! Disgusting!!!!
I brought some frozen dinners, but the freezer was sealed shut from too much ice! Needed defrosted badly! Oh, and the phone had no dial tone, so I couldn't call front desk to complain!!! I was very upset and asked to speak to a manager because I was not staying! I was told she'd be in Saturday after 3pm. ( I checked in Friday around 5!). I then demanded to be moved and was told no rooms available! This was NOT a relaxing stay! I ended up finally being moved when I told them I was leaving in the morning. Rm 314 was in better condition, but that couch was broken too! And sheets were stained!
I made a fuss as I checked out Sat morning and the staff member said "everybody is making the same complaints that you are, and the hotel owners are doing nothing to make repairs!" I'll never stay there again!
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- Also Known As:
- Ramada Limited Redding Hotel Redding
- Ramada Redding
- Redding Ramada