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“Quite, comfortable, very clean”

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Ayres Hotel Redlands
Ranked #1 of 9 Hotels in Redlands
Certificate of Excellence
GreenLeadersGold level
Reviewed 14 August 2014

I stayed at this lovely property for one night midweek-the rooms are spacious, very clean and have every amenity you could want. I was pleasantly surprised that the mini refrigerator had a large freezer compartment, where I could keep my blue ice frozen for the trip home! The breakfast was a nice surprise too, with so many choices, you could stay a week and have a different breakfast every day! I also appreciated the free wifi. The staff was warm and welcoming. I highly recommend this property!

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank nancyceleste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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486 - 492 of 955 reviews

Reviewed 11 August 2014

Decent place for a decent price. Front desk girl was efficient. Hotel staff was very nice and a good price for a hotel which includes breakfast. Pool and patio area was clean. Overall, it was a nice place to stay for the night.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank soniallauger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded 14 August 2014

Dear None556,

We are so glad you had such a nice visit at our hotel. Our cleanliness is one of our biggest sources of pride as is our friendly and efficient staff. Thank you so much for choosing to stay with us and we hope to welcome you back again soon.

Sincerely,

Rachel Kieng
General Manager

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Reviewed 10 August 2014

We stayed at this hotel to be close to my granddaughter before going up
to Big Bear Mountain Hotel for her wedding. This is a very nice clean hotel. It's décor is Spanish. The hotel staff was great. Rooms clean.
They did have a breakfast which was very good. We only stayed a couple of days but everything was just fine. It was comfortable and
affordable.

Room Tip: Rooms were relatively quiet even though there was a bypass close.
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  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Joanne339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded 15 August 2014

Dear Joanne339,

Thank you so much for your kind compliments about your recent experience at our hotel. Value and luxury always go hand-in-hand at our hotel. We are especially pleased that you appreciated the decor in our signature European-style suites. We look forward to your next visit.

Sincerely,

Rachel Kieng
General Manager

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Reviewed 9 August 2014

Arrived after midnight and were warmly directed to the site and warmly welcomed with a smile. They even allowed us to park the Uhaul, with trailer across 4 parking spaces.
This hotel bypasses luxury hotels in what it and its staff offer. Room was exquisitely decorated and comfortable. Woke up with only 4 minutes to catch the 9:00 a.m. shutdown for individually prepared breakfast BUT, the chef was gracious and offered her service with a smile saying, "it's not a problem, whatever you want, I'll make it." I highly recommend this hotel.

Room Tip: JUST ASK for what you need ... quiet, pool, sunny ... and they will meet your needs
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank JoanRami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded 13 August 2014

Dear JoanRami,

Thank you so much for your generous recommendation. We always strive to be as accommodating as possible for guests who have had a long day of traveling. We appreciate your mention of our friendly breakfast team. They are always happy to help! Thank you for staying with us and we look forward to your next visit.

Sincerely,

Rachel Kieng
General Manager

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Reviewed 6 August 2014

I stayed in different hotels during my trip to Calif. and this one was the best for our needs. Our whole family (20) of us could have breakfast together inside or out under a porch by the pool. We loved the cook-to-order eggs and also the ready made scrambled eggs and sausage. At check in, we wanted t switch to a ground floor room and were quickly accommodated, Alex even met us at the new room with the keys! At check out I asked for a late check out, but asked too late and there were no more available. But after my family went to the Dodgers game with our van, I came to the lobby and was permitted to stay there or go to pool and I was even given a pass key. I also got some ice for the cooler after check out. So if you are anticipating needing a late check out time, call the night before if it's crowded!! Also, this hotel is close to the freeway, but I never noticed any noise.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank MartyAlbuquerque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

At a very reasonable price, we received more here than we have at luxury hotels. The rooms were lovely and large with free internet of course. The decor in the lobby was pretty and charming and was a surprise due to the neat but non descript exterior. there was such a festive atmosphere when we arrived in the evening. Many guests milled around and sat at numerous tables inside and out and enjoyed complementary wine, beer and fruits and cheese. Guests were invited to serve themselves from several bottles of wine and beers from an ice bucket. I had never seen such a thing and we travel often. Even the complementary breakfast came from an actual kitchen/serving area from a live person behind a counter. Everyone was so nice and special thanks go to Donovan who gave my son a ride to the golf tournament at 6:30 am that he was competing in when I couldn't find my car key! And, Theresa in the kitchen area who quickly offered to make my son a special breakfast after the normal hours on a weekday when we got the times wrong. Both were completely unsolicited offers that were made immediately and happily.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Lenna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded 13 August 2014

Dear Lenna D,

We are so thrilled that we went above and beyond your expectations. It is our mission to deliver the best possible experience and treat every guest like they're the most important person in the room. Our happy hour is a guest favorite as well and we are glad you got to enjoy it during your stay. Thank you so much for choosing to stay with us and we look forward to your next visit.

Sincerely,

Rachel Kieng
General Manager

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Reviewed 6 August 2014

Our family stayed at Ayers, Redlands while waiting for wedding in the Mitten Building. Everyone had fun in the pool.

The rooms were very clean and had everything needed for comfort. The only thing I could suggest is providing a swing-arm magnifying mirror.

The breakfast is fantastic. A lady makes egg dishes from scratch to order. We were very pleased with her service. Also, all the staff behind the desk were very friendly. We especially appreciated Alexandria.

  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Annabelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Redlands, responded to this reviewResponded 13 August 2014

Dear Annabelle B.,

Thank you kindly for taking the time to write a review on TripAdvisor about your recent experience at our hotel. We truly appreciate your generous compliments about our front desk and breakfast team. Our breakfast is a great source of pride for us as well and we're delighted to hear how much you enjoyed it. Thank you once again for providing such generous feedback and we would love to welcome you back again soon!

Sincerely,

Rachel Kieng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ayres Hotel Redlands

Address: 1015 W Colton Ave, Redlands, CA 92374-2933
Phone Number:
Region: United States > California > Redlands
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Redlands
Price Range: £111 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Hotel Redlands 3*
Number of rooms: 107
Official Description (provided by the hotel):
Ayres Hotel Redlands combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. At our green certified hotel, you’ll find all of the luxurious guest rooms at Ayres Hotel Redlands are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, hand held hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. At our convenient Redlands, CA location you are in the heart of all the city has to offer. Take a stroll through historic Downtown Redlands or visit your student at the University of Redlands. If you are in need of some fresh air, the Ayres Hotel is close to Smiley Park and Kimberly Crest House & Gardens. Catch a show at the California Theater of the Performing Arts or place your bets at nearby San Manuel Indian Bingo and Casino! ... more   less 
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