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“50 shades of dust bunnies”

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Good Nite Inn Redlands
Ranked #4 of 9 Hotels in Redlands
California
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“50 shades of dust bunnies”
3 of 5 bubbles Reviewed 24 October 2013

On the outside it looks like any other budget motel. Doors seem solid so security shouldn't be a problem. Quiet well lit with no outward sign of anything going on that shouldn't be. The rooms are standard, no frills no pictures, just what you would expect. The problem I saw was housekeeping. The dust between the night stand and the bed was visible from across the room, the chair that went to the desk hadn't been dusted in weeks. I wouldn't look under the bed, who knows what was lurking under there. The carpet wasn't clean, spotted in many places. I suggest to Management that really getting the cleaning staff to do a better job, maybe even move the furniture to clean and this could be one of the better budget motels in the area.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uptowngal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 13 December 2013
We’re so sorry to hear about your less than acceptable stay as our guest. We’ve shared your concerns with our team and are constantly looking to make small, consistent improvements to the quality of our rooms. Your feedback is very helpful in assisting us in training exercises and are shared in team meetings for all department to constantly improve. Thank you for taking the time to share your experience. Warm regards, Pamela Vengarick – Business Manager
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439 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Redlands, California
1 review
5 of 5 bubbles Reviewed 20 October 2013

the staff has been very accommodating and polite. Being that im in town on business and can not find an affordable Extended stay hotel this has been a welcome change from dirty overpriced hotels in the past

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rome H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 13 December 2013
Thank you for taking the time to share your experience. We’re so very happy to hear that you found our staff to be so accommodating and that your overall stay was a positive one. Thank you for sharing! Warm regards, Pamela Vengarick – Business Manager
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Bolton
Level Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 16 September 2013

We only stopped for one night to break the journey to Las Vegas. We read all the revues on tripadvisor and because they were good we thought what the hell its only one night so give it a whirl. Cheap only in price. All the revues were right great buget hotel. Great staff and very clean room. Only been there 10 minutes and reception rang to ask if room was ok. Asked for extra towels, which arrived within 5 minutes, what can you say. I would stay again if in area.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank royandavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 9 October 2013
We’re so happy you decided to give us a whirl! Thanks so much for being our guest and for taking the time to share your experience. We hope you’ll stop by, again, when in our area. Best, Pamela Vengarick - Business Manager
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California
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 10 September 2013

My room was quite dirty. Not like housekeeping dirty, although that wasn't great, but old dirty. Putting in new carpeting, resurfacing the tub, and installing a new shower rod would do wonders. Also, the curtains block the air conditioning, so you might want to bring something to prop the curtains out of the way. The worst part about my stay was in the morning when someone was begging me for a ride and couldn't take no for an answer. I don't know if this person was a resident of the hotel, a short stay guest, or just some random person who happened to be in the hotel parking lot, but it made me quite uneasy.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ritteh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 9 October 2013
We’re very sorry to hear that your stay with us was less than pleasant. We are steadily renovating our guest rooms by updating the vanity area, bathrooms, replacing carpet and putting in new beds. I do hope you will give us another opportunity. Sincerely, Pamela Vengarick
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Travellers are raving about these Redlands hotels

Newtown, PA
2 reviews
3 of 5 bubbles Reviewed 6 September 2013

Listen, you may not be able to find a cheaper stay in any of the other 50 states. And the people that run the place are very nice. That being said, you'd think they could rent a carpet steamer every couple of months. The rug in our room was sticky (from who knows what) and turned our feet black. My wife and I actually hopped from bed to bed and chair to chair to get around. And it would have been nice if they told us at check-in that the swimming pool would be closed all week for maintenance...especially since the temperature was over 105 degrees every day. Look up "no-frills lodging" in the dictionary and there's a picture of the Good Nite Inn.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NDAlum79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 9 October 2013
Thank you for being our guest and for sharing your experience. We’re sorry that the carpet in your room was not clean. I hope you reported it to the front desk. We do shampoo our carpets, every day, though we can only shampoo about ten rooms each day based on work tickets made by our staff. Also, last week we hired a vendor to come and steam clean all 100 guest rooms (as we do each October). The swimming pool was closed while we re-plastered, but is now open. We hope you will give us another chance and be our guest again, soon! Warm regards, Pamela Vengarick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
S.a.
1 review
5 of 5 bubbles Reviewed 1 September 2013

I travel several times a year between the Fort Worth area to Redlands.. I Have found a home away from home at the Good Night Inn.. The rooms are great and always clean and in good working order however that is not the reason I keep returning. It's thee customer care! I don't mean to sound like a commercial but when you're in a motel as much as I am the CARE and customer service is the most important. Bana at front desk always makes check in easy and makes certain that needs and expectations are met.. Great value, Clean comfortable rooms and SUPERIOR CUSTOMER SERVICE!! A+

Room Tip: If Bana is at the front desk you are sure to receive the most friendly and professional service ever...
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 17 October 2013
Thank you for taking the time to share about your experience and for giving a “shout out” for our staff. Bana was thrilled to see this post and the mention of her great service. We’re so happy to be your home away from home and look forward to having you as our guest again soon. With appreciation, Pamela Vengarick – Business Manager
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Canterbury, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 20 August 2013 via mobile

My family (2 adults 2 kids) stayed here 1 night on the way to Vegas from La. Staff very helpful answering questions on email before arrival, rooms clean, nice coffee in lobby. Given how cheap it was we thought it was great.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BenCherieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 17 October 2013
So happy you found this to be a good value and fit for your family’s overnight stay on route to Vegas. Thanks for taking the time to share your experience! Come be our guest, again, on your way back from Vegas! Warm regards, Pamela Vengarick – Business Manager
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Additional Information about Good Nite Inn Redlands

Property: Good Nite Inn Redlands
Address: 1675 Industrial Park Avenue, Redlands, CA 92374-2830
Region: United States > California > Redlands
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Redlands
Price Range (Based on Average Rates): £
Hotel Class:2 star — Good Nite Inn Redlands 2*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Good Nite Inn, the number one economy hotel company in California. Come stay with us and you’ll discover what our loyal customers have come to expect time and time again: comfortable, clean, and modern accommodations at unbeatable prices. Only a stone’s throw away from San Bernardino, CA, the ideal spot for an affordable and cozy stay. Close to the fascinating Big Bear Mountains, and Snow Valley. Other scenic locations such as Joshua Tree National Park, Sycamore Canyon Wilderness Park, Box Springs Memorial Park, and the refreshing Big Bear Lake. As well, Redlands is in close proximity to the extensive Arrowhead Conferences-Events, the University of Redlands, the Redlands Bowl, the Loma Linda Children’s Hospital, the intriguing Lincoln Memorial Shrine, and the adrenaline-filled California Speedway. ... more   less 
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Also Known As:
Good Nite Inn Redlands Hotel Redlands
Good Nite Hotel Redlands
Good Nite Redlands

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