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“good rates for a nice room” 4 of 5 bubbles
Review of Good Nite Inn Redlands

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Good Nite Inn Redlands
Ranked #4 of 9 Hotels in Redlands
Chicago, Illinois
Level Contributor
279 reviews
277 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
“good rates for a nice room”
4 of 5 bubbles Reviewed 8 April 2014

the rooms look extremely similar to a motel 6- very basic and functional. some rooms have fridges and there was a microwave in the lobby. morning coffe and you pay for wifi, same as motel 6. there was expanded cable tv. the room was clean except for the carpet.
they charge $10 to turn on the phone and charge a $25 deposit in case of damage to the room.

the main problem is that they are understaffed. at check-in the worker was very polite and effecient but there were 6 people standing in line and check-in took forever with only one worker. and after check-in, peoiple had to wait for a room to be cleaned.
when i got back to my room at 4:30 p.m. two days, housekeeping hadn't been to the room yet. when i went to a housekeeper just to exchange towels both days, she showed me that my room was on her schedule- there just weren't enough housekeepers to do all the rooms. she was extremely nice. the problem is not the workers, the problem is management not scheduling more help.
also, beware of the rooms in front- noise from the interstate is unbearable.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank whomever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 22 July 2014
Dear Whomever: Thank you for taking the time to share your experience as our guest, we appreciate your feedback. We’re pleased you chose Good Nite Inn while in the Redlands area. We do experience some busy check ins, from time to time, and continuously work on making improvements for a more efficient check in, during those busy spurts. We hope to see you on your next visit to Redlands. Warm Regards, Pamela Vengarick – Business Manager
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432 reviews from our community

Traveller rating
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    63
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    41
See reviews for
114
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Redlands, California
1 review
5 of 5 bubbles Reviewed 22 March 2014

When I arrived I was greeted with warm welcoming smiles by the staff. Everything was nice and clean with this wonderful smell. My room was very nicely laid and comfortable. The little things that i needed corrected where all fixed immediately thanks to one of the staff members, Bana. Her customer service skills are SUPERIOR!!!! Special thanks to Bana for giving me a wonderful experience at The Good Nite Inn. I will be returning very soon. Book this place, it is amazing!!!!!

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheRTkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 30 July 2014
Dear The RTkid: Thank you for being our guest and for taking the time to share your experience. Bana is our Front Office Supervisor and does a great job in providing warm, genuine service to our guest. We appreciate your choosing the Good Nite Inn!! Warm regards, Pamela Vengarick – Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panama
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

Very good hotel if you are in budget and if you want to stay 1 or 2 days.

It doesn't have wifi access but its very cheap, I haven't bought so no comments about it.

About the room was very clean, it has everything you need and for the price, there is no question.

I went with my wife and daughter and both feel ok.

The front desk very very courteous, five star for all of them, the housekeeping where latins, I think Mexican.... the best.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank microstockrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 1 November 2014
Thank you for being our guest and for sharing your experience. We're so happy you had a great stay! With appreciation, Pamela Vengarick ~ Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redlands, California
1 review
4 of 5 bubbles Reviewed 12 November 2013

Very pleased with the service. More than happy to use it again and again. The front desk staff are excellent and always ready to help. Bana rocks! Deanne awesome! Melissa cool cat! Luv u guys.
Ms Brooks

Room Tip: Very clean and room service is great and new bed.
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 1 November 2014
Thank you for being our guest and for sharing your experience, we're so happy you had a great stay! With appreciation, Pamela Vengarick ~ Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 24 October 2013

On the outside it looks like any other budget motel. Doors seem solid so security shouldn't be a problem. Quiet well lit with no outward sign of anything going on that shouldn't be. The rooms are standard, no frills no pictures, just what you would expect. The problem I saw was housekeeping. The dust between the night stand and the bed was visible from across the room, the chair that went to the desk hadn't been dusted in weeks. I wouldn't look under the bed, who knows what was lurking under there. The carpet wasn't clean, spotted in many places. I suggest to Management that really getting the cleaning staff to do a better job, maybe even move the furniture to clean and this could be one of the better budget motels in the area.

  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Uptowngal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 13 December 2013
We’re so sorry to hear about your less than acceptable stay as our guest. We’ve shared your concerns with our team and are constantly looking to make small, consistent improvements to the quality of our rooms. Your feedback is very helpful in assisting us in training exercises and are shared in team meetings for all department to constantly improve. Thank you for taking the time to share your experience. Warm regards, Pamela Vengarick – Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redlands, California
1 review
5 of 5 bubbles Reviewed 20 October 2013

the staff has been very accommodating and polite. Being that im in town on business and can not find an affordable Extended stay hotel this has been a welcome change from dirty overpriced hotels in the past

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rome H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 13 December 2013
Thank you for taking the time to share your experience. We’re so very happy to hear that you found our staff to be so accommodating and that your overall stay was a positive one. Thank you for sharing! Warm regards, Pamela Vengarick – Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 16 September 2013

We only stopped for one night to break the journey to Las Vegas. We read all the revues on tripadvisor and because they were good we thought what the hell its only one night so give it a whirl. Cheap only in price. All the revues were right great buget hotel. Great staff and very clean room. Only been there 10 minutes and reception rang to ask if room was ok. Asked for extra towels, which arrived within 5 minutes, what can you say. I would stay again if in area.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank royandavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamelaV-BusinessMngr, General Manager at Good Nite Inn Redlands, responded to this review, 9 October 2013
We’re so happy you decided to give us a whirl! Thanks so much for being our guest and for taking the time to share your experience. We hope you’ll stop by, again, when in our area. Best, Pamela Vengarick - Business Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Good Nite Inn Redlands

Property: Good Nite Inn Redlands
Address: 1675 Industrial Park Avenue, Redlands, CA 92374-2830
Region: United States > California > Redlands
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Redlands
Price Range (Based on Average Rates): £
Hotel Class:2 star — Good Nite Inn Redlands 2*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Good Nite Inn, the number one economy hotel company in California. Come stay with us and you’ll discover what our loyal customers have come to expect time and time again: comfortable, clean, and modern accommodations at unbeatable prices. Only a stone’s throw away from San Bernardino, CA, the ideal spot for an affordable and cozy stay. Close to the fascinating Big Bear Mountains, and Snow Valley. Other scenic locations such as Joshua Tree National Park, Sycamore Canyon Wilderness Park, Box Springs Memorial Park, and the refreshing Big Bear Lake. As well, Redlands is in close proximity to the extensive Arrowhead Conferences-Events, the University of Redlands, the Redlands Bowl, the Loma Linda Children’s Hospital, the intriguing Lincoln Memorial Shrine, and the adrenaline-filled California Speedway. ... more   less 
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Also Known As:
Good Nite Inn Redlands Hotel Redlands
Good Nite Hotel Redlands
Good Nite Redlands

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