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“Beautiful new hotel, mediocre location”

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Hilton Garden Inn Los Angeles/Redondo Beach
Ranked #6 of 19 Hotels in Redondo Beach
Certificate of Excellence
Reviewed 30 June 2014

Brand new property with nice decor and very good service. Rooms are very comfortable and furnished with features like free internet, Kurig coffee maker, microwave and fridge. Only downside was the noise from floor above...didn't seem like much soundproofing. Great bathroom and amenities. Good looking breakfast but not included with room rate ($12). Didn't try restaurant but heard it was good. Bar was a little pricey but then again, it is a hotel bar in CA. Would definitely stay again!

  • Stayed: June 2014, travelled on business
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Thank jlsmls-va
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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662 - 668 of 751 reviews

Reviewed 30 June 2014

Very nice place to stay. We were in town for a youth sporting event for the weekend. The staff and hotel are brand new. Everyhting was top notch (serivce, room, etc...). The only hiccup we had was on Saturday night when the bar was short handed for the amount of guests they had.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Brett D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

great staff. very helpful. comfortable bed and sleep as long as you aren't facing the freeway side of hotel (I was lucky enough not to be:) Room was clean. Slight problem with the shower. Wake up call said thanks for staying at the Hampton which was funny... I mentioned to the desk clerk so they could get it fixed.


  • Stayed: June 2014, travelled on business
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1  Thank lisadhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Great brand new hotel with Good service and very clean. This hotel has easy access to highway. Or easy serfice street acess to the beach towns. It is hard to find fault in a good clean hotel with freindly and helpful staff.

  • Stayed: June 2014, travelled with friends
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Thank LVHotelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

This hotel is about a ten to fifteen minute drive from the car rental areas of LAX. Note that you will be charged $10/night for parking, despite the fact that the hotel shares an ungated lot with an adjoining Marriott Hotel. (I am not sure how they track which cars are visitors, and which have not paid.)

The front desk staff seem quite inexperienced, which, given the newness of the hotel, is understandable. But they do not seem to know which rooms frequent travelers would consider quiet. You need to be very specific in requesting a room not on the freeway side, not facing the swimming pool, not near the elevators, and on a higher floor. To avoid a long walk back to the front desk I would suggest you have them show you the location of the room on a floor plan.

The rooms are comfortable, very clean and well designed. The a/c is a package unit, which is a little bit noisey, but does an adequate job of cooling the room. Of greater concern is that the walls between the rooms do not seem to be well insulated, so you may hear normal conversations in the next room.

The breakfast staff was pleasant and helpful. The food was of average quality. Choose the custom made eggs and omelettes and avoid the pre-prepared scrambled eggs (made from an institutional mix?) and the fresh fruit (unripe).

Although the hotel seems to be located in the middle of nowhere, there are some interesting restaurants within a five minute drive. "Havana Mania" is around the corner and south on Inglewood Ave.

In summary, this is a typical but new Hilton Garden Inn, perhaps with a few growing pains. With diligent staff it could easily improve over time.

Room Tip: It is not enough to ask the front desk for a quiet room. You must specifically request a room not o...
  • Stayed: June 2014, travelled on business
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1  Thank HiIslandsGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Every thing was great except for one thing. The property is advertised with a redondo beach address, but the hotel van can only take you 2 miles. Had we known this we would have chosen a different property. The hotel needs to extend the shuttle range to 5 miles.

  • Stayed: June 2014, travelled with family
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Thank Nathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

Overall a nice stay. I did not apprciate when I checked in that I asked the person if they were busy and he said No not at all. I said well is thereanyway I can get a room away from the fwy? and he said No so I said OK then I found out that my room not only was on the fwy side but that it was the last room down the hall #343 when I came down later that evening I told the clerk I am not crazy about my room with it being at the end of the hall. to which he responded with sorry. otherwise it was fine.

Room Tip: room was fine
  • Stayed: June 2014, travelled on business
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Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIRedondoBeachGM, General Manager at Hilton Garden Inn Los Angeles/Redondo Beach, responded to this reviewResponded 28 June 2014

Thank you so much for staying at our brand new Hilton Garden Inn. We apologize we weren't able to put you into a room away from the freeway side. All of our rooms have triple pane windows that help cancel out any outside noise. We do our very best to accommodate all of our guests with their specific room requests. On busier nights it is much harder to accommodate. We hope even though you were not able to get a room away from the freeway side, that the service and atmosphere of our brand new hotel peaked your interest. We hope to see you again and thank you for the feedback. We enjoyed having you here!

Sincerely,

Nadine Koch , General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Los Angeles/Redondo Beach

Address: 2410 Marine Ave, Redondo Beach, CA 90278
Phone Number:
Region: United States > California > Redondo Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 19 Hotels in Redondo Beach
Price Range: £97 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Redondo Beach 3*
Number of rooms: 147
Official Description (provided by the hotel):
The new Hilton Garden Inn Redondo Beach is located just 4 miles from LAX Airport putting you close to great beaches, shopping and golf. Guests enjoy onsite dining, complimentary WiFi, outdoor pool, modern fitness center and more great amenities. ... more   less 
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