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All reviews across the street the club lounge tennis courts nice hotel street parking ruby's diner ocean view self parking cheesecake factory small balcony per night bike rental upon check santa monica few blocks los angeles marina
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Reviewed 28 August 2018

Good value - would recommend especially since they updated their rooms. Stayed with my family and would stay again. they updated their lobby and rooms. they give free coffee and water. good location - wish parking was free.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Connector694495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ankur p, Manager at Crowne Plaza Redondo Beach & Marina, responded to this reviewResponded 28 August 2018

Thank You for your great Complament wmccwitt,

First and foremose, our entire staff Thanks you for your recent stay.

Our parking is run and managed by Ace Parking and therefore charges are separated out.

We are all looking forward to your future stays,

Thank You Again,

Ankur Patel- Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

Good location, get a room looking north from inner area
If you r looking for a great walk to beach location this is not it. Marina, water lagoon area, decent seafood locations. Funky food service but good food

Date of stay: August 2018
Trip type: Travelled solo
Thank Mammoth3128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ankur p, Manager at Crowne Plaza Redondo Beach & Marina, responded to this reviewResponded 28 August 2018

Thank You Mammoth3128,

Thank you for your visit to our great Redondo Beach and Marina area. We all appreciate your stay and positive comments to note one of the great views from our hotel rooms. It is as you noted 10-12 minute walk North or South of our door front to our sandy beaches.

Again, Thank You for your stay,

Ankur Patel, Front Office Manager

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Reviewed 25 August 2018 via mobile

We enjoyed a pleasant weekend stay at the hotel. Our room was clean and had some non-structural updates such as furniture and a bathroom with some updated fixtures.

The hallway lighting was dim and the carpets were dark. WiFi was excellent however the retrofitted cables and access points were visible throughout the length of the hallways. The common spaces in and about the lobby were modern and bright.

The location in Redondo Beach is excellent. The parking structure was undergoing construction during our stay.

When we encountered hotel staff in the hallways, no greeting was offered or responded to. We found this a bit surprising as we’ve become accustomed to greetings and acknowledgement by hotel staff on chance encounters as the norm these days.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank JoshPhD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ankur p, Manager at Crowne Plaza Redondo Beach & Marina, responded to this reviewResponded 28 August 2018

Dear JoshPhD,

Thank you for your weekend stay at our Crowne Plaza Redondo Beach and Marina Hotel, I appreciate all your honest feed back and notes to address here at the hotel. We have just recently updated the wi-fi as you've noted, also curently, along side of the hallway lighting and is as you noted "work in process". Rest assured, I promise to address the greetings in our lobby hallways with the entire staff here at our property. It is important to keep all our hotel guest's comfortable throught there stay,

Personaly, I thank you for your rating and hope that you and your wife do graciously visit us again,

Ankur Patel, Front Office Manager.

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Reviewed 18 August 2018 via mobile

My husband and I absolutely loved our stay here. The staff were so friendly and helpful. The bar staff and concierge, in particular, were outstanding. The concierge really helped us track down our luggage after Qantas lost it on route. He was really helpful! The bar man was very friendly and made an effort to get to know those sitting at the bar.
The room was lovely, overlooking the harbour. We were upgraded to the club lounge on arrival. The club lounge allowed us to have free breakfast each morning and drinks during happy hour each evening. The club lounge is closed all weekend but we were given vouchers so we could eat breakfast in the dining room and have drinks in the main bar. We didn’t use the club lounge during the week as the opening hours didn’t suit us - breakfast was 6:30-9am.
The gym is good, I used it a few times. It was really quiet in the mornings.
We would definitely recommend this hotel for a relaxing stay in Redondo Beach.

Taxi to the airport - $25
Taxi to Griffith Park - $45
Taxi to Santa Monica - $24

Date of stay: August 2018
Trip type: Travelled as a couple
4  Thank Kylie24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ankur p, Manager at Crowne Plaza Redondo Beach & Marina, responded to this reviewResponded 18 August 2018

Thank You Kylie24, we all appreciate all the great complements, we'll definitely share your great review with our staff. Super great notes to share also about our Executive Club level, Gym and Taxi Fairs. We all look forward to future visit's and more Fantastic Stays!!!

Thank You Again,

Ankur Patel, Front Office Manager

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Reviewed 18 August 2018 via mobile

Ok hotel but after a late arrival from LAX with children having no ai con made the temperature umbearable and so we couldnt sleep. To their credit they did send a fan up at 2 am and when i complained 25% was taken off the bill but overall it was a hugely disappointing start to our california adventure.

Date of stay: August 2018
Trip type: Travelled with family
Thank dustyy1699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ankur p, Manager at Crowne Plaza Redondo Beach & Marina, responded to this reviewResponded 18 August 2018

Dear dustyy1699,

Saddens to hear of your unfortunate Air Conditioning Unit not working. It has been an incredibly warm Summer. I do Apologize for your disappointing start to your vacation. I do hope that the remainder days in your California Vacation be much more pleasant.

Apologies Again,

Ankur Patel, Front Office Manager

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