We researched our holiday plans extensively. Based on the website for Dean Creek we thought we found a great RV park near the Redwoods. The pictures are of the resort but they must have been taken at least a decade ago. We stayed for 4 nights as we had reserved and paid or we would have moved on. In our 4 days we had hot showers 1 day, there was hot water in the sinks but not in the showers. It did not matter what time of day you tried to have a shower, morning, mid day or evening. When we told management of the issue on day 3, she said she would have her husband look into it; next day there still was no hot water. In talking to someone who stayed there, hot showers were really rare. The bathrooms are old and often had no paper towel and had no hand dryers. In the 4 days we never saw the bathrooms/showers in clean and wondered if anyone ever came to clean them. The basketball hoop was bent. The ping pong table was immediately behind someone's RV. The mini golf is run down and in need of repairs. The pool is dirty, it always has floating leaves and bugs, no matter what time of day you go to enjoy it. To have the jets on in the tub you need to go to the office and have them turn them on but really it was not worth it as only 1 jet worked. We heard another visitor say something about this to management and she replied that she could just close the hot tub. There is no up keep or pride of ownership at this resort. There is also no one keeping the grounds secure. We saw people drive in cars, sit in the visitor parking, roll up joints and enjoy their drugs. They sometimes hung around the site and others would do their business and then leave. Majority of the camping units around us stayed here long term but these are not the people you want your children to be around. A journey back to the 60's would be a good way to describe the experience. This is not a place we felt comfortable allowing our young teenagers to be on their own around the park. One of us went to the bathrooms, activities or pool with them. We found management to lack customer service and did not want to accept any criticism of the resort. This was a total disappointment, the worst place we stayed in our 3 week vacation and the most expensive. Our advice: Drive On!
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- Also Known As:
- Dean Creek Hotel Redway