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“Dissapointed”
Review of Best Western Inn

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Best Western Inn
Ranked #5 of 17 Hotels in Redwood City
Redwood City, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Dissapointed”
Reviewed 7 August 2014

My shower was missing a shower curtain, used the phone in the room to call the front desk to let them know and the phone was super dirty with makeup. The pool was full of leaves and looked very dirty. Makes me wonder what else was overlooked. When the staff was told about these things, an Indian woman who did not have a uniform on, I though she was a guest, came to the front desk and gave me attitude. Explained that the cleaning staff was new and that there are trees near the pool. Never saw a soul go into the pool during my entire stay. I've stayed at the Best Western in Fremont which is a way bigger property and they have a lot of trees and bushes all around the pool area and never has the pool been dirty. A dirty pool is very uninviting. Was called by someone at the property on 7/23/14 and was told I would get a $50 gift card and it is now 8/8/14 and have still not received anything.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
oklahoma city, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

The motel was a litlle disappointing because it is supposed to be better than the average BW. The room was almost crowded for 3 people. It was clean and we had everything we needed. It was quiet. The price was high for the quality but everything may be like that in the area.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ruth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coronado, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2014

great customer service, free breakfast. convenient location to everything.
booked my reservation online, but things didn't follow the plan, guest didn't show up. talk to the manager of the hotel,he kindly let us cancel the whole booking on at the date of reservation without any charge.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Nelson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davis, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2014

This was my second visit in redwood city and my friends family did not have place for me and my friends to stay. We needed a comfortable place stay after a long journey and Best Western delivered. The staff was very nice and accommodating, even helped me with a few amenities. The pool was well maintained, so me and my friends hopped in and relaxed the day away. Definitely will stay here again!

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
2 Thank nanett w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

The hotel was great, the rooms were clean and comfortable. The pricing was reasonable for the area. The hotel is near San Carlos so it was great for me meet up with friend. I highly recommending checking out Stack's restaurant next door.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
2 Thank rick l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2014

My company booked me a room here, i canceled upon entering the room, I dont know why best western would allow them the franchise, mold in bathrooms, sheets seem reused, looks nice from the outside, but dont judge a book by its cover...

Room Tip: dont rent here, plenty of other better hotels in the area... dont trust the name,
See more room tips
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 July 2014

Not all stays are in beautiful places. Sometimes you just need a clean, comfortable room that doesn't blow out the budget. This place is nondescript, but there is a nice pool. The rooms are clean and comfortable. The breakfast (I know they say on the web it is continental, but here they also serve what looks like Smart & Final scrambled eggs and sausage) is decent--the coffee good. And then you are back on the road again.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank PatrickBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Inn

Property: Best Western Inn
Address: 316 El Camino Real, Redwood City, CA 94062-1724
Phone Number:
Region: United States > California > Redwood City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 17 Hotels in Redwood City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Inn 2.5*
Number of rooms: 31
Official Description (provided by the hotel):
Experience the peaceful environment of Redwood City. Twenty-five minutes from downtown San Francisco, this pleasant community lies on the Bay Area's West Peninsula, adjacent to Stanford University and Silicon Valley. Redwood City is home to the pine forest of Huddart Park, a mountainous preserve which offers visitors a relaxing and picturesque setting for hiking and picnicking. Walking down Redwood City's cobblestone Main Street, one is able to get a taste of San Francisco style, while actually being in a quaint and small town. Cafes, novelty shops, and fine restaurants coupled with beautiful natural surroundings are the elements of charming Redwood City that will truly enhance your stay here. Your stay at the BEST WESTERN Inn is sure to be a memorable one in this picturesque setting. ... more   less 
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Also Known As:
Best Western Hotel Redwood City
Best Western Redwood City
Redwood City Best Western

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