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“Great Welcome”

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Best Western China Lake Inn
Ranked #3 of 12 Hotels in Ridgecrest
Certificate of Excellence
London
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Welcome”
Reviewed 25 May 2014

We arrived en-route to Vegas via Death Valley, the lady who checked us in was most helpful in providing maps, advice, things to see viewpoints to look for etc. rooms are spacious, clean and we had a good nights sleep. Breakfast was adequate, coffee hot and facilities clean.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRidgecrest, Manager at Best Western China Lake Inn, responded to this review, 4 June 2014
Thank you for taking the time to send us a review. Our staff appreciate your comments and it help us as a team to know we gave you our best customer service we had to offer. We hope you will visit us again.

Thank You
Vicky Sykes
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430 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
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English first
Vancouver, Washington
Level Contributor
96 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 May 2014

Great bed, very comfortable. Most importantly of course, the room was clean. Nice, attentive staff. Good morning breakfast for that type of meal. Only issue I had was with the A/C which no matter how low I set it seemed to not quite keep me cool enough. Also as Michelle C of LA mentioned in her review, the A/C blows straight up into the curtains which could compromise privacy and certainly does not help with efficiency. All that's needed is a grate that's adjustable in order to be able to direct the air flow outward more and upward less.

I did not use pool or spa.

  • Stayed May 2014, travelled solo
    • Value
    • Location
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Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRidgecrest, Manager at Best Western China Lake Inn, responded to this review, 23 May 2014
Thank you for taking the time out, and letting our staff here at Best Western Plus China Lake Inn know how your stay was. Our staff dose their best to give good customer service. I will forward your comment to our partnership.

We hope you will come see us again if you should threw Ridgecrest again.

Thank You
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San Diego, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

We had room 227 with a king size bed which was very comfortable! The room was quiet to outside noise and other guests. The air conditioner was whisper quiet and kept us comfortable while the outside temperature was in the triple digits! We had two issues. The door code mechanism batteries need to be replace and the flapper in the toilet had a very slow leak, but both were repaired as soon as they were discovered. The complimentary breakfast had an excellent assortment from which to choose (fresh fruit no less ... loved the oranges!). Staff was there to help when needed and be sure that no one was left wanting. Attentive, very attentive!! Although we didn't make use of the pool area, it looked very clean and inviting. The water temperature was close to 80 degrees even though it was unheated( nice for triple digit temperature outside). The general manager, Vicky Sykes, has much to be proud of for herself and her staff!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRidgecrest, General Manager at Best Western China Lake Inn, responded to this review, 21 May 2014
Dear Guest,
We here at Best Western Plus China Lake Inn would like to thank you for sharing your thoughts on your stay here. Our team try their best to offer the best customer service they can. By letting us know how your stay was will help our future stay enjoyable. We do hope to see you again if you should come through Ridgecrest California again.

Thank You
Best Western Plus
China Lake Inn
TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

The staff are excellent! They went out of their way to ensure we were taken care of. For example, I put the sign on the door to not disturb, and when I passed housekeeping she made a point of asking if I needed anything like towels or coffee. They were all so helpful and friendly. The room was clean, the beds very comfortable. We all enjoyed the breakfast too. The pool is never heated, but I loved the disabled lifts for the pool & spa! The spa was great. Room was rather small, but I hear they are much larger on the second floor. The big issue is that you can't use the a/c without it blowing the curtains up to an extreme angle that may allow people to see in. I needed binder clips to make my curtain stay in the sill. I hear that in other rooms, it only needs to be shoved back onto the window sill, but that wasn't enough for us. If they fix it, I would rate this much higher! They recently resurfaced the pool & jacuzzi, but I think they should have prioritized the window issue above a non-heated pool.

  • Stayed May 2014, travelled with family
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Review collected in partnership with Best Western

Helpful?
1 Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRidgecrest, General Manager at Best Western China Lake Inn, responded to this review, 21 May 2014
Thank you for taking the time to tell us about you stay here at Best Western Plus China Lake Inn.
It is good to hear we made your stay an enjoyable one. Our team strives to meet our guest expectatin. We have gotten a lot of compliments on our breakfast and thank you for letting us know how good it is. We hope to see you again on your next stop in Ridgecrest.

Thank You Management
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Marlton, NJ, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 May 2014

My stay here was very good. Everything I want is at this hotel including a much better price than others. The rooms are standard size with two queen beds usually. It's very clean. It is a motel so outside noise can happen, but is not a big issue. The price of the room keeps me coming back. The more expensive hotels in town do not give me anything extra except the bill.

  • Stayed May 2014, travelled on business
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Drew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRidgecrest, General Manager at Best Western China Lake Inn, responded to this review, 21 May 2014
Dear Sir.
I would like to thank you for taking the time out to write a review about your stay with us. We here at Best Western Plus China Lake Inn try our best to offer the best custormer service we can. We thank you for your repeat business and we look forward to serving you again.

Thank You
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hayward, California
Level Contributor
193 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 15 May 2014

We stayed here both going and coming from Death Valley. The staff were helpful in recommending restaurants and other local businesses and services. Very clean rooms. The complimentary breakfast was very nice, more than just packaged muffins and coffee.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Gay O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRidgecrest, Manager at Best Western China Lake Inn, responded to this review, 21 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at (760)371-2300.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Vicky Sykes
General Manager
BEST WESTERN PLUS China Lake Inn
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Portland, United States
1 review
Reviewed 30 April 2014

I really was not expecting anything much this far from "civilization", This is especially true in the middle of the Mojave, where I've literally had to shoo away wildlife before. Here, though, the staff were extraordinarily helpful and attentive. The rest of the experience was on par with my best business travel stays; nothing spectacular, but clean, quiet, convenient, and comfortable.

  • Stayed April 2014, travelled on business
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Montejon E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRidgecrest, Staff at Best Western China Lake Inn, responded to this review, 5 May 2014
Thank you for your kind words and taking time out of your busy schedule to leave this valuable feedback. We our glad to meet up to your expectations as we try to give every guest a wonderful experience. We hope to see you again on your next trip to Ridgecrest.

Thank You
From our staff here at Best Western Plus China Lake Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western China Lake Inn

Property: Best Western China Lake Inn
Address: 400 S China Lake Blvd, Ridgecrest, CA 93555-4610
Phone Number:
Region: United States > California > California Desert > Ridgecrest
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Ridgecrest
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western China Lake Inn 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Plus China Lake Hotel Ridgecrest
Best Western Ridgecrest
Ridgecrest Best Western

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