We were kept awake for hours by a drunken brawl outside of our room. Despite three calls to the front desk where they promised security would be sent up immediately, security never appeared. There was yelling, scuffling, a guy assaulting a woman, people pounding on our door, and finally one guy sitting outside our door in his underwear, chanting. The front desk gave us free parking and free coffee, but said they couldn't compensate us for the room because it was a pre-paid room. It's probably not a bad property if nothing goes wrong, but in a hotel that size, the security should be able to handle a problem like that, the front desk people should not lie and say that security will be there (when they won't), and the supervisors should be better trained to deal with irate (and sleep deprived guests). Will never stay here again.
- Official Description (provided by the hotel):
- Discover home on the California trail at the full service Marriott Riverside hotel located in the heart of historic downtown Riverside nestled in the Inland Empire. The hotel is located adjacent to the newly renovated Riverside Convention Center, and 15 miles from Ontario International Airport. The hotel features 292 luxurious accommodations including 25 spacious suites ideal for the business and leisure travelers. The hotel is within walking distance to the Fox Performing Arts Center, the historic Mission Inn, the Riverside Pedestrian Main Street Mall, and 2 miles from the University of California Riverside. The hotel is also a mile from the Riverside County Superior Courthouse, major corporations, and 10 miles from March Air Force Reserve Base. The hotel offers a business center, a dedicated Concierge lounge with breakfast & evening Hors d'oeuvres, and 14,000 sq. feet of meeting space with 2 ballrooms. The hotel is just minutes from Mt. Rubidoux and 30 minutes to the Temecula wineries. ... more less
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- Also Known As:
- Riverside Marriott Hotel Riverside
- Marriott Riverside