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“Very nice interior and designed hotel”

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Marriott Riverside at the Convention Center
Ranked #3 of 24 Hotels in Riverside
Certificate of Excellence
Phoenix, Arizona
Level 6 Contributor
553 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
“Very nice interior and designed hotel”
Reviewed 17 December 2012

Generally this hotel exuded class. Provided a nice haven on the last day in November. Arrived to attend the Downtown Riverside/Mission Inn Festival of Lights. This hotel is perfect for that eventuality since it is in walking distance to the downtown areas being used for this. Room was as requested and very quiet. Room was nice and clean with a sofa, which is always a nice bonus, and a fridge and microwave. Bed was very comfy and it had a nice bath, overall no complaints and if choosing between this and the Mission, while it may not have the Missions history, it is very nice and in comparison far more reasonably priced.

Room Tip: higher rooms have better views... although if you stay on the front side hotel does use blue white l...
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  • Stayed November 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank northernk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CassiF3400, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, 28 December 2012
Thank you for taking the time to write a review and for the wonderful pictures of the hotel and area. I am glad to hear you enjoyed your stay and were able to celebrate in the Mission Inn Festival of Lights while enjoying our reasonable price. We hope to see you again soon! Cassiopeia Figueroa, Guest Relations 951-784-8000.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Renton, Washington
Level 6 Contributor
545 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
Reviewed 17 November 2012

I stayed at this hotel for one night while on a business trip. It is nice, clean, and what you'd expect from a Marriott. My room on the 10th floor had a view of the hills beyond the town and of the small swimming pool and whirlpool. The bed was comfortable. The chocolates on the pillow could be less waxy, but this can be said for every Marriott I've stayed at recently (five in four weeks). The toiletries are from Bath and Body Works and have a nice scent. The check-in staff was friendly. The concierge lounge was smaller than in other Marriotts but adequate for the number of people at breakfast. I'd stay here again if in Riverside.

Room Tip: the higher the better, is my opinion.
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLFERG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CassiF3400, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, 13 December 2012
Thank you for sharing your experience with us during your stay, and for your continued patronage of the Marriott brand. I am happy to see we met your expectations and hope you will stay with us again during your next business trip to Riverside.

Cassiopeia Figueroa, Guest Relations 951-784-8000.
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Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 November 2012 via mobile

Renovated bar and restaurant. Hotel has clean, comfortable, spacious, and updated rooms with professional, friendly, and accommodating staff. I have stayed here in four different occasions and have never been disappointed.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GRT1413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CassiF3400, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, 28 November 2012
Thank you for your review and for choosing the Marriott Riverside for your travels. Our staff always strives to be friendly and accommodating to our guests, and I am glad to hear we consistently accomplished that goal and are able to give you the best experience possible with every stay. We look forward to your next visit! Cassiopeia Figueroa, Guest Relations 951-784-8000.
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Laguna Niguel, Ca
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 November 2012

My husband and I stayed at The Marriott Downtown Riverside near The Mission Inn for my 50th Class Reunion. This is a smaller version of a Marriott Hotel., so don't expect a Resort quality. We were given upgraded rooms to Jr Suites and they were very well done with a Flat screen tv, updated room, sofa, refrigerator in room. Beds very comfortable. only negative was a very small shower area and sink. In a separate area was a very large tub and ample closets.. I heard though the standard rooms were just average nothing to the usual quality of Marriotts, and did not have Refrigerators. The staff was pleasant and very helpful for the Reunion. There is a nice pool area but there is plenty of noise from the traffic.The parking fee is $12. All in all for the price we got to stay there we were very happy compared to Mission Inn prices.. The Fox Theatre Performing Arts is walking distance along with other Restaurants, plus tours of The Mission Inn. Be aware there are homeless people in the downtown area, would be careful walking around at night.. Parking is safe in a covered garage attached to the hotel. I would stay there again if in the area as my second choice but my lst is The Mission Inn.

Room Tip: ask for an upgraded room with Refrigerator, and higher floor to get away from the downtown street no...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbarapaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CassiF3400, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, 28 November 2012
Thank you for choosing the Marriott Riverside for your stay during your 50th Class Reunion. We are always happy to have such great groups staying with us. We hope you had a blast during your stay in Riverside. Cassiopeia Figueroa, Guest Relations 951-784-8000
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Cincinnati
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 November 2012

This property is not up to Marriott standards. Mold around tub. Windows have NO insulation. Staff is rude. Very poorly managed. Do not stay here. The cheap published rate should tell you something. You get what you pay for at this Marriott. Filth, noise, and rude employees.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WellTravelledFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CassiF3400, General Manager at Marriott Riverside at the Convention Center, responded to this review, 28 November 2012
Thank you for taking the time to review our hotel. I apologize that your stay was not up to the standards we strive and are known for by our guests. We do not have record of your stay, therefore, please contact me if you would like to discuss further the issues you stated. Cassiopeia Figueroa, Guest Relations 951-784-8000
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London, United Kingdom
Level 5 Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 31 October 2012

I stayed here overnight as a stop on route from San Diego to Las Vegas. Following on from the 5* report I gave of the Marriott in San Diego the couple of nights that proceeded this.

The pictures look great of this hotel, but I wonder if I stayed at the same place!

The room was small and dingy, old, tired and reminded me of staying in a cheap motel.

The bathroom was awful. The bath itself was on old cast iron bath that was probably the shallowest I have ever sat in, filled to almost overflowing and not deep enough to cover my knees. (I am pretty average in size)

No fridge, no water in room, no free internet, no wireless internet. In this day and age it should be a must have.

Went down for dinner and had to search for a member of staff to server us, when she did, she was really nice and nothing was too much trouble, the staff do try hard here.

Behind the hotel is a big multi story car park, I get the impression they normally charge for this too.

Also behind the hotel is a large building site.

This hotel is not the type of Marriott I am used to...

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Neil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CassiF3400, Guest Relations Manager at Marriott Riverside at the Convention Center, responded to this review, 6 November 2012
Thank you for taking the time to give us your feedback, as a frequent guest of Marriott we value your time and hope we can earn back your patronage after your uncommon experience with us. We value all our guests and always strive to give our guests the upmost in service. Please feel free to contact me if you have any questions or would like to discuss your stay further, 951-784-8000.
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Seattle, Washington
Level 5 Contributor
89 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 October 2012

Location is pretty good and parking is easy due to the garage. Moments from the 60 freeway, across the street from a CVS, Starbucks and an easy walk to the area of Riverside with decent restaurants.

This is not a flashy property, though the lobby and restaurant renovation definitely improves over what was there. Service has always been good here over multiple stays.

Rooms are standard Marriott, so nothing bad. Always quiet.

They have to do something about the purple lights. :-)

Room Tip: higher floor can afford a better view.
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JayW913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott Riverside at the Convention Center

Property: Marriott Riverside at the Convention Center
Address: 3400 Market St, Riverside, CA 92501-2826
Region: United States > California > Riverside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Riverside
#5 Family Hotel in Riverside
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Marriott Riverside at the Convention Center 3.5*
Number of rooms: 292
Official Description (provided by the hotel):
Discover home on the California trail at the full service Marriott Riverside hotel located in the heart of historic downtown Riverside nestled in the Inland Empire. The hotel is located adjacent to the newly renovated Riverside Convention Center, and 15 miles from Ontario International Airport. The hotel features 292 luxurious accommodations including 25 spacious suites ideal for the business and leisure travelers. The hotel is within walking distance to the Fox Performing Arts Center, the historic Mission Inn, the Riverside Pedestrian Main Street Mall, and 2 miles from the University of California Riverside. The hotel is also a mile from the Riverside County Superior Courthouse, major corporations, and 10 miles from March Air Force Reserve Base. The hotel offers a business center, a dedicated Concierge lounge with breakfast & evening Hors d'oeuvres, and 14,000 sq. feet of meeting space with 2 ballrooms. The hotel is just minutes from Mt. Rubidoux and 30 minutes to the Temecula wineries. ... more   less 
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Also Known As:
Riverside Marriott Hotel Riverside
Marriott Riverside

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