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“No outlets by the bed”

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Marriott Riverside at the Convention Center
Ranked #4 of 24 Hotels in Riverside
Certificate of Excellence
Reviewed 25 July 2014

Spacious, clean rooms and a decent size bathroom. Typical Marriott amenities. Nothing to really complain about except there were no outlets by the bed. However, their concierge lounge have full size bottled waters instead of the mini-sized ones.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Deana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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279 - 285 of 465 reviews

Reviewed 23 July 2014 via mobile

I've stayed at this property twice and both times they met my expectations. Clean rooms and comfy bedding / beds. Location is great for local restaurants and shopping. Wished parking was free instead of $10 per night.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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Thank BrickShot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014 via mobile

Consistent. Clean. Quiet. Polite staff. I have had over 700 nights in hotels since 2009. I've seen it all. Not every stay is this hotel is perfect but 95% are!

Room service is reliable. Concierge lounge - well stocked and has a great staff. Great hotel

Stayed: July 2014
Thank Mbleez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

We stayed here for 4 nights while our daughter competed in Soccer Nationals so the hotel was booked!! Even though it was booked we still received excellent customer service. Front desk, housekeeping and the concierge lounge was excellent.....and I highly recommend paying the extra for the concierge lounge which allows you to visit the lounge with snacks/food/drinks, although it's only Monday through Friday but the food and the lounge were great, as well as the patio outside over looking the city. We didn't get to visit their restaurant or bar but the waitress that served us a the pool was great. The hotel was very nice as well as our Jr Suite. Also, you can park the car and walk around downtown to visit restaurants and Mission Inn. I recommend Heroes to eat, it is only a couple blocks away and a perfect scenery walk. I would definitely stay here again next year.

Room Tip: We had a family of 4 and had the Jr Suite. I believe it was an excellent choice and that it made our...
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank brigitte2912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

We recently received a two-nite complimentary stay at a Marriott property, so we elected to travel to Riverside, California, and visit the Inland Empire for the 4th of July. The visit to Riverside/San Bernardino and surrounding areas was relaxing and enjoyable, EXCEPT for the Riverside Marriott Hotel! The hotel was extremely dirty, very noisy, over-run with unattended kids... The Concierge Lounge was a TOTAL MESS with little or no breakfast items left for the Platinum Members! And if one drove a car and parked at this hotel, you can forget about the parking...it filled up early and only left street parking even for those frequent Marriott Rewards Members. There is a great hotel just two blocks away, The Mission Inn! We should have stayed there and saved the complimentary stays for a much better hotel! The Riverside Marriott is a really, really, BAD hotel!

Room Tip: Don't stay at this hotel!
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank awacsacft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Marriott Riverside at the Convention Center, responded to this reviewResponded 10 July 2014

Dear Valued Guest, please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.

Should you wish to discuss your stay at my hotel in further detail, please feel free to contact me on my direct line at 951-786-7108.

Kind Regards,
Chad Thompson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Business took me to Riverside and San Bernardino in the past 8 years, and this is THE place for value in loging and food. Mission Inn nearby maybe slight cheaper but the rooms are much dated and musty. Great hotels are judge by attention to details. If you are gold status in Marriott reward program or higher, this is best club lounge in the area, period. The new property manager added soccer to the sports channel and kept the pool warm and clean at all time.

  • Stayed: June 2014, travelled on business
    • Value
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Thank ttungus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

This is the best hotel in Riverside. Not just because of it location or amenities but because of its customer service staff. Wow what a great staff, from the time I checked in to the time I drove away the staff was always there and ready to make this one of the best stays I have ever had in the Riverside area.

  • Stayed: June 2014, travelled with family
    • Value
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4  Thank robert t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott Riverside at the Convention Center

Address: 3400 Market St, Riverside, CA 92501-2826
Region: United States > California > Riverside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Riverside
#5 Family Hotel in Riverside
Price Range: £102 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Riverside at the Convention Center 3.5*
Number of rooms: 292
Official Description (provided by the hotel):
Discover home on the California trail at the full service Marriott Riverside hotel located in the heart of historic downtown Riverside nestled in the Inland Empire. The hotel is located adjacent to the newly renovated Riverside Convention Center, and 15 miles from Ontario International Airport. The hotel features 292 luxurious accommodations including 25 spacious suites ideal for the business and leisure travelers. The hotel is within walking distance to the Fox Performing Arts Center, the historic Mission Inn, the Riverside Pedestrian Main Street Mall, and 2 miles from the University of California Riverside. The hotel is also a mile from the Riverside County Superior Courthouse, major corporations, and 10 miles from March Air Force Reserve Base. The hotel offers a business center, a dedicated Concierge lounge with breakfast & evening Hors d'oeuvres, and 14,000 sq. feet of meeting space with 2 ballrooms. The hotel is just minutes from Mt. Rubidoux and 30 minutes to the Temecula wineries. ... more   less 
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Also Known As:
Riverside Marriott Hotel Riverside
Marriott Riverside

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