With all due respect, I don't understand the breakfast service incompetence. I understand it was busy, though how do you keep making mistakes & not giving customers the correct order? This happend both mornings, not just to me personally, also to at least three other customer. The first morning I watched other customers get a wrong order. It was taken away, returned a while later, still not corrected with the same & mistakes. This morning, it took 20 minutes to make a morning scramble. I ordered egg whites, fruit, no potatoes & no toast. I was brought the wrong order. It took another 10 minutes to bring me the same plate with the same scrambled eggs, same potatoes, with toast removed & a small ramkin of fruit. It was set down & the server walked away as I was trying to tell her the order was still incorrect. Nearly 40 minutes & my order could not be made properly. There were other customers who ordered before me, who were still waiting for their order 45 minutes later. I have worked in the food & hospitality industry, both as a server & chef. This is piss poor planning. I don't normally take the time to write reviews, though this was deemed necessary. There needs to be better management & training. On a side note, even when busy during the evening, Angela manages to handle the Bistro quite well all by herself. I will take time to write her a positive review.
- Official Description (provided by the hotel):
- Take advantage of modern amenities and sink into a relaxing guest room with a fresh, modern style when you visit the Courtyard by Marriott UCR / Moreno Valley Area. When you arrive, a front desk Navigator will be nearby to help you on your way as you discover the best things to do in Moreno Valley. Upon entering your recently renovated guest room you can kick back and relax in plush bedding and enjoy the modern décor that will help you feel right at home during your visit. At the hotel, you'll have access to luxurious amenities to elevate your stay. With a full on-site fitness center, outdoor swimming pool, and an on-site bar and restaurant (The Bistro) your every need will be handled with the utmost care by our dedicated and friendly staff. Using complimentary wireless internet, you'll be able to post and share your exciting adventures around Moreno Valley, allowing you stay connected with friends and loved ones during your stay. Check-in begins at 3 pm and check-out is at 12:00 p.m. Pets are not allowed. ... more less
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- Also Known As:
- Courtyard By Marriott Riverside Hotel Riverside
- Courtyard Riverside
- Riverside Courtyard
- Riverside Marriott