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“Worn, suburban hotel” 2 of 5 bubbles
Review of Holiday Inn Express Rocklin - Galleria Area

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Holiday Inn Express Rocklin - Galleria Area
Ranked #3 of 6 Hotels in Rocklin
Menlo Park, CA
Level Contributor
113 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“Worn, suburban hotel”
2 of 5 bubbles Reviewed 9 October 2009

You stay in Rocklin because you have something to do in the area, not because you're a tourist. And you stay at the Comfort Suites because you're looking for a little extra room.

Shop carefully, if the room description says it has a partial wall separator from the "living room" that means a standard size hotel room with a short wall between the bed and the pull-out couch....not REALLY a suite.

The hotel is in need of refurb...the carpets are a tad stained, the furnishings are a little worn. On the up side: you get a microwave and a refrigerator in your room and breakfast is included (though we didn't partake as we had other plans).

I felt the price/performance basis was a little off: you're paying a bit more than you should for what you get. And there are other alternatives nearby, so do a little research.

  • Stayed October 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank redheadca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

Traveller rating
    12
    26
    6
    10
    9
See reviews for
15
19
4
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 bubbles Reviewed 10 November 2008

This hotel was very nice and clean. It is close to the freeway and places to eat. The only negative is I booked on line for a family of 4. I was given an option for 4 people to have two double beds or a king with a pull out bed from the couch. The pull out bed turned out to be a twin bed, so one child had to sleep with us in the king bed. It would have been nice if the website had stated the size of the pull out bed.

  • Liked — Close to freeway and places to eat
  • Disliked — Options provided when decided type of room. Pull out bed was a twin size...not expected and not noted in description
  • Stayed November 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank HockeyMomSanJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 20 November 2006

At first glance this place looks okay, but after spending 2 nights there, I can say it's shabby and ill-kept. The staff was courteous and friendly, but that can't quite overcome the peeling paint and wallpaper, funky smells and things that just don't quite work like they're supposed to without some coaxing. The "suite" is not a suite by anyone's imagination but a standard room with a divider bet. the small couch and the bed. A much better value can be had down the road at the Days Inn or the Heritage Inn, both in Rocklin also.

  • Liked — Friendly staff
  • Disliked — Funky smalls, claims that they have "suites"
  • Tips/Secrets — Look at bit further eat on I-80 in Rocklin for better values
  • Stayed November 2006, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank StayedThereAlready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 15 August 2006

We made the mistake of recommending Comfort Suites for all of our out-of-town guests that came into town for our wedding in May of '06. Even though the Manager and her staff were very nice over the phone and were organized with the guest list, once I saw "their best room" that was reserved for my new Husband and I after the ceremony, I was very embarrassed to have my guests staying there. It looked very old and run down. The bed was very uncomfortable, the bed spread was itchy, smelled/looked dirty, and the bathroom had mildew damage on the wall underneath the wall paper that was pealing off. If the jacuzzi suite was this shabby, I could not imagine what the standard room might be like. I made the mistake of not going to see the property myself before I make reservations for our guests. Even with the discount that Comfort Suites gave any guest of ours staying with them, I know that my guests paid to much!

Stayed May 2006
Helpful?
1 Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, Ca
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 February 2006

Stayed here in early Feb. during weekday business trip, room was nice and clean, hotel was quiet and presentable. Front desk clerk was groomed, friendly and pleasant, checked me in quickly, even found my frequent user number as I did not have it handy. Being frequent customer got an upgrade to larger room, it was nice to have the extra space. Room had a couch, desk and a short wall separating couch area from bed area. Good shower water pressure. Parking was a little tight up front but there is more at sides and rear. Did not stay for breakfast. Overall a good value. I would recommend this location.

Stayed February 2006
Helpful?
2 Thank master_traveling_man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
2 of 5 bubbles Reviewed 18 October 2003

The Comfort Suites Rocklin is relatively high-priced as compared to the Fairfield Inn, Courtyard by Marrott and Hilton Garden Inn off nearby I-80. The Comfort Suites' location is better if one is heading up Highway 65. The staff and common rooms are pleasant. The rooms are comfortable, but the linens are not well-kept. Both of our rooms had multiple holes in the blankets from cigarette burns. Can't think of any excuse for that, other than trying to operate the hotel too cheaply despite the relatively high rates. We'll stay at one of the other hotels next time.

Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Rocklin - Galleria Area

Property: Holiday Inn Express Rocklin - Galleria Area
Address: 6830 Five Star Blvd, Rocklin, CA 95677 (Formerly Inn at Roseville Galleria)
Phone Number:
Region: United States > California > Rocklin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Rocklin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Rocklin - Galleria Area 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Rocklin hotel. The Holiday Inn Express Rocklin hotel offers a superb location close to casino excitement, championship golf, award winning wineries and world class dining. From arts and culture to blissful spas, the area offers memorable experiences and activities for all interests. There is no shortage of things to do in Rocklin. Just a few blocks from the Holiday Inn Express Rocklin hotel find tantalizing menus at Cheesecake Factory, P.F. Changs, Il Fornaio, Ruths Chris, and Buca Di Beppo just to name a few. And for your shopping needs you will find everything you need and want at the Westfield Galleria Mall! When in Rocklin, CA, do not miss out on the undiscovered Placer County Wine Trail. Visit the Joss House Museum Sunsplash and Golfland and, if you are feeling lucky Thundervalley Casino is a must! ... more   less 
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Also Known As:
Comfort Suites Rocklin
Rocklin Comfort Suites

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