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“Manager could not find the time to return my call”

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Hampton Inn & Suites Rohnert Park - Sonoma County
Ranked #2 of 10 Hotels in Rohnert Park
Certificate of Excellence
Reviewed 6 February 2013

I was in town for a skating contest . Normally we receive a group rate . Found no one called management to set this up ahead of time . I called and left 2 seperate messages with manager , on his voicemail . He never called me back. I am a hilton honors member so i called to book through them but would have to pay full price . They informed me they were almost fully booked about 3 months ago . Anyway I waited till about a week before I left to book and got the lesser price but had to prepay my stay . Once i arrived and went to my room it was clean but had damage on wall and the furnishings were banged up pretty bad . I will look for a different place to stay next time . I hate being played as a consumer and will vote with my money every time .

  • Stayed: February 2013, travelled with friends
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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527 - 533 of 602 reviews

Reviewed 24 January 2013

The Hampton Inn and Suites is a wonderful place to stay and quiet. They have a nice breakfast room in the lobby and a wide range of breakfast selections for you to choose. It is always a pleasure to stay at one of these hotels and the value for the money is superb!

Room Tip: A room on the 4th floor away from the elevator and on the west side away from the freeway.
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  • Stayed: January 2013, travelled as a couple
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Thank TravellingWineguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

This may not be a typical five-star hotel, because its charm is less about luxury and more about
Catering to business- class travelers but the service is second to none
From check in to departure the hotel staff provided all our needs with grace and confidence. They were extremely attentive, well informed and well trained.
Breakfast was more generous than a typical continental breakfast, with a variety of cereals, both hard boiled and scrambled eggs, pastries, juices, coffee, yogurts and fresh fruits
The beds were very comfortable with fresh linens daily. All the amenities you expect of a good business-class hotel :flat screen tv, in room coffee, refrigerators and microwave , iron/board, work desk, comfy chairs and tables. The free wifi worked great.
Kudos to the General Manager of this hotel ,your management team and staff speaks volume of you.
I look forward to staying here again

  • Stayed: January 2013, travelled on business
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Thank Jessica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

Stayed here in one of their suites to attend a wedding for 2 nights. Breakfast was nice. Staff was excellent. Forgot a toothbrush and they brought one right away. I am very glad the Double Tree by the wedding was booked solid. There was construction at that hotel. This offered a much quieter alternative.

  • Stayed: January 2013, travelled as a couple
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Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

I would like to share our experience staying at the Hampton Inn and Suites in Rohnert Park CA. We stayed in the Hampton for nearly a week while my daughter was recovering from knee surgery. The room was very neat and clean and management and all the staff were extremely accomodating throughout our stay. In fact I would say they went over and above to accomondate our special circumstances. Evelyn and her staff are first class. I would recommend this hotel for anyone staying in the Santa Rosa Rohnert park area.

  • Stayed: January 2013, travelled with family
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Thank mike f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

We had a couple of things happen that could have made our stay a terrible experience, but thanks to Rosanna, our experience was awesome. She was professional and compensated us for our troubles. My husband is working here for about a year and he will recommend the Hampton to others on the jobsite. Thank you for a refreshing attitude and helpful staff and keep up the fine work!

  • Stayed: January 2013
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Thank ldsctr4silverfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2013

Overall, we had a great experience. There were people smoking on our floor. We mentioned it to the front and by the time we returned from dinner, it was resolved with no other problems. Evelyn works the front desk and was always so sweet.

  • Stayed: January 2013, travelled as a couple
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Thank 189Jaime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Rohnert Park - Sonoma County

Address: 6248 Redwood Dr, Rohnert Park, CA 94928-2019
Phone Number:
Region: United States > California > Sonoma County > Rohnert Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Rohnert Park
Price Range: £117 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Rohnert Park - Sonoma County 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Hampton Inn & Suites Rohnert Park - Sonoma County hotel is near the Sonoma State University and the Kendall-Jackson Wine Estates in California. Enjoy a free and hot breakfast every morning (with a free beverage area), rooms with free WiFi, a multi-lingual staff, pool, fitness room, business center, meeting space and free parking at our non-smoking hotel. Upgrade to a suite with a spacious living area. ... more   less 
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Also Known As:
Hampton Hotel Rohnert Park
Hampton Inn And Suites
Hampton Inn Rohnert Park
Rohnert Park Hampton Inn
Hampton Inn & Suites Rohnert Park - Sonoma County

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