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“Average Hampton Inn - nothing special”

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Hampton Inn & Suites Rohnert Park - Sonoma County
Ranked #2 of 10 Hotels in Rohnert Park
Certificate of Excellence
Reviewed 2 August 2014

I was here for one night on business. This is an average Hampton Inn. There is nothing that makes it special. The rooms are okay, but if you want a refrigerator, you have to book a room on the 4th floor. I was on the second floor and when I asked for a refrigerator, I was told that they do not have extras. The staff was friendly, but they could not answer basic questions about the surrounding area. The location of the hotel is good in that there are restaurants within easy walking distance. There is also a grocery store (Safeway) just a mile away. I would stay here again as long as I could get a decent rate.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
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Thank wardgarner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce M, Front Office Manager at Hampton Inn & Suites Rohnert Park - Sonoma County, responded to this reviewResponded 29 August 2014

Thank you for your feedback. Please be assured that your concerns will be addressed and taken up with our Team. We hope to see you again in the future.

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Reviews (599)
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381 - 387 of 599 reviews

Reviewed 2 August 2014

This is a nice Hampton inn and very friendly front desk staff. I booked it for an one night birthday get-a-away to go to Green Music Center for concert & firework. When I checked in I was told that I was upgraded to a suite, and also on the top floor in the far end away from the elevator and highway just as I requested. I'm impressed they actually read the request of booking and accommodate to the best they can. Room 400 is quiet and definitely has no traffic noise. Breakfast is also great with better quality sausage and also waffle machine. Overall it was a very pleasant stay!

Room Tip: Ask for top floor away from highway, room 400 is good.
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank milku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce M, Front Office Manager at Hampton Inn & Suites Rohnert Park - Sonoma County, responded to this reviewResponded 29 August 2014

Heartfelt Thanks for the appreciation of our staff and services. Please be assured that we will do our best to take care of any requests or concerns to ensure a comfortable and relaxing stay. We are happy that you shared a special event and stayed with us during your birthday. We too, feel special!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

All was wondeful except the springs on the guest room doors are set way to tight, and there is a lot of door slamming which constantly woke us up throughout the night. We will come back to stay, but first we will see if they have fixed the door springs so we will not hear any door slamming.

  • Stayed: July 2014, travelled as a couple
    • Value
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Review collected in partnership with Hampton
Thank Gloria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

Staff was friendly, but not familiar with area/attractions. Couldn't even provide info on any parks in Rohnert park where one could walk,etc.
I concur with a previous reviewer in the regards that the hotel is noisy.
Sounding proofing between rooms lacking for a Hampton, doors close very loudly. Constructed much to close to both Freeway and the back of a Budget motel, so one has the noise from both sources. Night manager did her best to provide us with a room in the middle in an attempt to mitigate the noise, but to no avail One thinks that Hilton Inc, could have invested in better sounding proofing for the both the windows and rooms.
Cleanliness was below average -> floors not swept/washed in bathroom , soap dishes etc left uncleaned. Towels were getting threadbare.
Only Hampton Inn where one couldn't open a pdf file. Brought to staff's attention twice, no attempt to resolve. Bill was incorrect had to be redone. No sense of urgency on part of staff.
On next trip to area, would seriously consider paying up to stay at doubletree and avoid the noise.
Overpriced for the product provided.

  • Stayed: July 2014, travelled as a couple
    • Value
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1  Thank jkoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

we love this hotel, great service, great location, great people we love it!! clean, relaxing just what we need. we were so comfortable they even let us stay late we check out after 1:00 pm. we higher recommended....

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Norma Elena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

The hotel and our rooms were very nice. Good location - right by freeway and near Sonoma State. The staff was also very friendly. Our issue was constantly being awoken throughout the night by other guests closing their doors. Was loud enough to jolt us out of our sleep. We had two rooms across from each other and we all had the same (sleepless) experience. Would visit again with a set of ear plugs.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
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1  Thank cafkam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

Curiosity took us to the Rohnert Park area. The Graton Resort & Casino, the Charles M Schulz Museum, and the Hana Sushi Restaurant (from Check Please!) were the pull factors. Never stayed at Hampton Inn and ended up being quite impressed with the value of our stay. The room - two queen beds - was roomy, clean, and prepared to charge numerous electronic devices. The bathroom was clean and supplied with the necessary items - shampoo, soap, and towels. I'm not a big fan of having a coffee maker in the restroom, but moving it out to the living area was an option since the coffee maker made coffee by the cup. Did miss a mini refrigerator for cold beverages. The flat screen tv was 32" - unlike the Comfort Suites in Ontario with a much larger screen! Why are small screens placed on low stands? Thought most people liked to watched tv lying down, not sitting upright on the bed. There was one rolling desk chair when two would be ideal for a room with two beds. The hotel was quite during the evening, and the bed was comfortable. The sheets and pillows had no odor; really enjoyed the comforters!! The breakfast buffet was great! Full breakfast items and a friendly staff. The dining area was roomy and clean. Would stay at this Hampton Inn again if I were to travel into the area.

  • Stayed: July 2014, travelled with friends
    • Value
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Review collected in partnership with Hampton
Thank GMas9512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Rohnert Park - Sonoma County

Address: 6248 Redwood Dr, Rohnert Park, CA 94928-2019
Phone Number:
Region: United States > California > Sonoma County > Rohnert Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Rohnert Park
Price Range: £109 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Rohnert Park - Sonoma County 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Hampton Inn & Suites Rohnert Park - Sonoma County hotel is near the Sonoma State University and the Kendall-Jackson Wine Estates in California. Enjoy a free and hot breakfast every morning (with a free beverage area), rooms with free WiFi, a multi-lingual staff, pool, fitness room, business center, meeting space and free parking at our non-smoking hotel. Upgrade to a suite with a spacious living area. ... more   less 
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Rohnert Park
Hampton Inn Rohnert Park
Rohnert Park Hampton Inn
Hampton Inn & Suites Rohnert Park - Sonoma County

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