We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Plus Orchid Hotel & Suites
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Fairfield Inn Roseville(Roseville)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Courtyard Roseville(Roseville)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Residence Inn Roseville(Roseville)
View Hotel
  • Free Wifi
  • Free Parking
Reviews (623)
Filter reviews
623 results
Traveller rating
290
188
88
31
26
Traveller type
Time of year
LanguageAll languages
More languages
290
188
88
31
26
Show reviews that mention
All reviewsfree drinkshash brownsroom was cleanwafflesbest westernspool and hot tubgreat place to stayeasy accessstaff was friendlynice staywould definitely stay here againhot breakfastthe breakfast areaparking lotsacramento areatreelounge
FilterAll languages
Updating list...
504 - 509 of 623 reviews
Reviewed 21 August 2014

Beautiful, spotless, courteous staff, polite staff & always very helpful. It has the best breakfast of any hotels. The court yard was inviting & very relaxing, w/ a large tree, wood deck w/ tables & chairs surrounding the tree. The breakfast was fresh, hot and delicious. The rooms are large and quiet. A beautiful place to stay. Free wi-fi without any problems, simple to log onto. I would recommend this hotel to everyone.

Room Tip: Choose a room looking over the court yard.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Leland P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany O, Front Office Manager at Best Western Plus Orchid Hotel & Suites, responded to this reviewResponded 23 August 2014

Dear Leland,

Thank you for sharing your review with others and letting them know how well we accodate our guests. We are happy to hear you had no trouble logging onto our wireless internet and enjoyed our property. Please come see us again soon.

Thank you,
Brittany Ducheneaux
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014 via mobile

The help at the front desk is top notch. Nikki is the best, anytime I have a question she is more than helpful. Thank you Nikki and best western plus orchid hotel hotel for hiring great staff. I have to fill out 200 characters so I am going to say a bunch of nonsense. Because it ridiculous that I have to do this.

Stayed: August 2014, travelled on business
Thank My Info C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany O, Front Office Manager at Best Western Plus Orchid Hotel & Suites, responded to this reviewResponded 20 August 2014

Dear C,

Thank you for your kind words regarding our Front Desk Staff and special thanks to Nikki for all her hard work and dedication. We will make sure she is recognized on a job well done.

Thanks again,

Brittany Ducheneaux
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

All in all the hotel is a nice place to stay. Good fresh made breakfast and nitely beverage gathering. There was a mix up in a free night but after calling Best Western it was taken care of. They are dog friendly but there is not a dog area on the property. I used the grass in front of the hotel but I noticed that most people let their dogs deposit their dogs crap on the business property next door. I used my own doggy bags to keep the front lawn free a land minds. I stayed a this property last year and would stay again. Our room was well taken care of by the staff. All staff seemed friendly and courteous.

Room Tip: We stayed in the Executive Suites although the hotel did go through an update last year.
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Pete H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany O, Front Office Manager at Best Western Plus Orchid Hotel & Suites, responded to this reviewResponded 20 August 2014

Dear Pete,

Thank you for taking the time to write us a review and letting others know how fabulous our staff is. We appreciate you noticing the fact that we have a fresh full hot breakfast buffet with a variety of items to choose from. We are pet friendly hotel with a small pet fee per day. There is a large dog park walking distance from the hotel along with our pet areas at the hotel. Thank you for your visit to our property and we look forward to seeing you next time.

Thanks again,
Brittany Ducheneaux
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

What a charming Best Western Hotel. Large rooms, affordable price, hearty breakfast, swimming pool and jacuzzi, "happy hour" with free alcohol, easy parking, flat screen TV, great staff, and not too noisy considering proximity to expressway. Minor consideration was that the "breakfast meat" for three straight days was a small white sausage—would have preferred bacon, sausage patty, or other meat. Major consideration was that despite heavily advertised "every room with wi-fi", I did not have internet service for the entire three days. It wasn't that the internet was down, it was that my room, and evidently 4-12 rooms in the same part of the building, did not get internet because of the construction. In other words, it wasn't a quick fix to get internet service—it was a design flaw that had not yet been fixed even though the front desk staff was aware of the problem and had been probably for months. This is on Best Western. Either lower the room rates for these non-served rooms, or stop bragging about universal wi-fi access.

Room Tip: Ask if yours is one of the rooms without wi-fi and choose another as it is not fixable in the short term.
  • Stayed: August 2014, travelled solo
    • Value
    • Rooms
    • Service
Thank OmarKhayyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany O, Front Office Manager at Best Western Plus Orchid Hotel & Suites, responded to this reviewResponded 20 August 2014

Dear Omar,

Thank you for your wonderful review regarding our full hot breakfast buffet, our 42 inch HD flat screen TVs, complimentary beverages and evening reception along with our other abundant complimentary amenities. We want to thank you for your feedback regarding the breakfast meat. We have four different types of meats that we rotate on schedule to freshen things up a bit along with other items we rotate throughout the week. We do have complementary WIFI in all of our immaculate guest rooms as well as our common areas. We apologize that you had trouble logging on to our server. Thank you again for your time and feedback. We appreciate you and your business in hopes of making your satisfaction 100%.
Brittany Ducheneaux
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Stayed here for 3 nights through Hotwire and found it to be a very good hotel for the price. Rooms were nice with extras like a fridge. Beds were comfortable too. Free breakfast buffet had hot food like eggs and sausage and also pancake and waffle machines which were not awesome, but better than the usual bagels and yogurt. Pool was nice and they gave us coupons for two free drinks in the lounge each night we were there. It was nice to sit outside under the oaks and have beer at the end of the day.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jeffo2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany O, Front Office Manager at Best Western Plus Orchid Hotel & Suites, responded to this reviewResponded 12 August 2014

Dear Jeff,

Thank you for your outstanding review of our property. We appreciate you telling others that you can still get a good deal and stay at a 3 star hotel. We provide great amenities to accommodate all of our guests and we are happy to know you were able to take advantages of all these.

Thanks again,
Brittany Ducheneaux
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews