My boyfriend and I were scheduled to stay in a private villa at this hotel through a work-related trip. We did not really know what to expect, it was my first time in the Napa Valley.
The hotel, villa and service were great. For the price of the room, these things are expected. While we were there, we needed soe medial supplies since a store was not nearby and we did not have a car (we were supplied drivers that were off for the night) and the room service brought us what they had, right away. We ordered room service one morning and after almost an hour and a half, we were told that our server fell down a flight of stairs...we finally got our food but we had to head out for the day.
This of course was an out of the ordinary situation, but I would have thought that they would be able to work around this. It was not a big deal, just an odd situation - but the room was amazing - a nice apartment for our long weekend.
- Free Wifi
- Free Parking