My husband and I stayed here at the end of a four week trip around California for our honeymoon. Our room was lovely, very clean and very quiet. The hotel is positioned well within the city.
We had had our credit card cloned earlier in our trip. Our credit card company had wired us the money which ended up being extremely complicated and stressful. In frustration, we asked at reception if they could help us as we had really hit a brick wall. Blaine was working the front desk. She spent about an hour with us making phone calls and looking up information for us on the Internet. I cannot stress how amazing Blaine was and really helped to calm us down. Although the issue was not resolved simply, she really went out of her way and was really rather determined to solve this issue for us. We were utterly stunned that someone would spend so much time and effort to help a couple of strangers. Nothing was too much effort for her.
I do hope her manager reads this and passes on our thanks. You should give this lady a pay rise and a promotion. What an absolute asset to your hotel. Keep hold of her! Thanks Blaine!
- Official Description (provided by the hotel):
- The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms. ... more less
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- Also Known As:
- Citizen Hotel Sacramento
- Citizen Boutique Hotel Sacramento