This is a tough review considering we purchased thru Priceline for a 4 star hotel, which meant Hyatt, Citizen, or one other well known chain. Unfortunately we gambled and got the Citizen at $85 for one nite.
Location of venue was a duality. Within walking distance of gorgeous capitol building and gardens and young LOUD clubs, in a rather historic district, but total turnoff of urine scented sidewalks around the corners, homeless passed out folks at funky store entrances and lots of real estate in foreclosure except for liquor stores. However the hood is moving toward gentrification with a few hip coffee shops. One warning: there's a lovely inviting park directly across from valet parking. Taking our morning walk in search of two places staff told us to go for java and good breakfast on Sunday, we giddily entered the park to get to our morning destinations across the way only to find ouselves in the land where the likes of us shan't nit be well accepted accept for possible panhandling, pickpocketing, purse snatching or God only knows what. Once we hit the center of the park a nice policeman cruised up and stayed present as we found our way to the quickest exit pathway.
The clincher when we arrived the recommended eateries.....they were both closed on Sunday. Sigh. Expected 4star hotel staff to know these little details. So upshot of good news - walked back to hotel (not thru lovely park) and ate a spectacular breakfast with excellent service all with reasonable costs.
Now onto interior hotel experience: steep $25 mandatory valet parking but considering at least 4 valet staff for such a small hotel, there's a payroll math issue to deal with. Very helpful and polite at all times.
All staff were lovely even if info given was erroneous. Website indicated late nite limited room service as did guest book info in room but at 11:30, ravenous after attending long day concert were told "no room service". Not even vending machines except for your own pricey honor bar. So staff directed us to late night eatery Cosmopolitan--a block away open til midnight. Got there at 11:50 and they were firm about closing it up. Next choice - 7 blocks away - keeping in mind the seedy unknown neighborhood, so practically jogged to get to Ma Jongs, connected to incredibly loud dj club but with decent fresh Asian food. A godsend. Except they share their restrooms with the club so ya had to be carded to use the loo. After laughing at bouncer until I realized he was not laughing back (after all, I'm 53 for godsakes) I gave him my license to proceed to the ladies room only to walk into a small open space filled with 20 somethings dressed to the nines with as little fabric as possible, all wearing 5" heals and making funny snorting sounds while waiting to use a stall. I knew it was not gonna happen in time for MY needs so revsited bouncer, got license, ate quickly prepared food as quickly as possible, boxed up leftovers, and we headed home, enjoying the full moon over the gorgeous Capitol building, finding a sad homeless man who looked like he could use a good meal, tucking it next to him and getting back to hotel around 1:30 am.
Final note on room assignment. I've been told hotels are not advised as to how reservation is booked, ie Priceline, expedia, etc however I had to wonder. We were pleased to get a room, queen bed on 13th floor, but weren't prepared for ummm....the size or decor. Visualize walking into a large walk in closet, perhaps 9x10 with only room for maybe a semi queen and only room for one nightstand. The bathroom was just slightly smaller than the bed area. To top it off this teensy gnome room was wallpapered with with huge thick stripes of brown and beige but not to be outdown by the checkered headboard against the stripes. We literally fell down on the bed laughing our butts off at the insanity and chutzpah of attempting and actually pulling it off! The concept of taking such a small closet, decorating it rather crazily and actually selling it! Room 1310. Avoid at all costs. If it had been more than one night we woulda fled for our sanity but at least we had a comfy (by the way to management: beds are delish comfy but breaking down to begin sleepers rolling into middle without trying - sign to buy new beds). But sheets and bedding was top notch otherwise.
So while we considered it edgy, unexpected, certainly NOT 4 star hotel (I'll take that issue up with priceline), it still was a cozy (and then some) place to lay your weary body at the end of a long hot day.
Would not return there ever, but live and learn. Sometimes Priceline is a fantastic win, but it's sure a gamble, even more so in this economy. Think we will stick dependable Marriott proprties in the future.
Cost wise: room 1310 should mhave run around $50. Priceline gouged us, and I'm sure Citizen would have to have gouged even more. Live and learn.
- Official Description (provided by the hotel):
- The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms. ... more less
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- Also Known As:
- Citizen Hotel Sacramento
- Citizen Boutique Hotel Sacramento