We stayed at the Homewood Suites to be someplace close to the airport for a 6 am flight. We arrived around 5:00 pm and were checked right into our room. The room was spacious and clean. This would be a great property for an extended stay.
We chose this hotel because it had a shuttle to the airport and when we checked in we registered for the 4:40 am shuttle. After checking in, we went into Sacramento for dinner before returning our rental car and using the hotel shuttle to return to the hotel. When we got back to the hotel, the front desk clerk told us that she had been looking for us because the 4:40 am shuttle was full and could we move to 4 am. Needless to say, we were not happy and leaving the hotel at 4 am was unacceptable. If we had known this was a problem when we checked in, we would have kept our car for the night. The clerk (Jennery I think) could not have been more gracious and arranged for the hotel to pay for a cab for us to the airport at 4:40 am the next morning. She handled the situation with professionalism and care. We made our flight on time and would return to the hotel the next time we fly out of Sacramento.
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton Sacramento Airport-Natomas hotel is in Sacramento, CA near the Sacramento River and Discovery Park. We offer complimentary 24-hr airport shuttle services for our guests. Enjoy amenities like complimentary breakfast and complimentary WiFi, as well as our sports courts, outdoor grill area, outdoor pool, fitness room, business center, on-site convenience store, suites with full kitchens, and meeting or space options. ... more less
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- Also Known As:
- Homewood Suites By Hilton Sacramento Airport - Natomas Hotel Sacramento