We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Again and again - great people, great experience!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Garden Inn Sacramento/South Natomas
Ranked #6 of 81 Hotels in Sacramento
Certificate of Excellence
Kona
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Again and again - great people, great experience!”
Reviewed 18 October 2012

I again stayed @ Hilton Garden in Sacramento, Ca (NATOMAS)
A wonderful experience! The people here make the difference - Anna, Chris, Angel, Aaron are the absolute BEST!!
The accommodations were wondeerful, as well. Crisp clean sheets, everything in the room working well. And the restaurant exceeds any in comparable hotels. Great service from Cameron!
I'll be back!!!

Room Tip: Ask for a room asay from the highway.
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank z k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 2 November 2012
Thank you once again for taking the time to convey your comments regarding your recent stay at the Hilton Garden Inn Sacramento and the wonderful 5 star review of our hotel. I was thrilled to hear you enjoyed our facilities, cleanliness and location but especially the service you received from our team members. I will personally recognize each of the individuals you mentioned and thank them for a job well done. Once again thank you for your loyalty and repeat business. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

728 reviews from our community

Traveller rating
    392
    210
    71
    34
    21
See reviews for
165
124
57
316
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Portuguese first
  • Any
English first
Lincoln Park, Michigan
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 October 2012

We enjoyed our stay and would highly recomend this property.
Comfortable with a friendly staff..our check-in was efficiently fast.
Near the airport.
A restful nights sleep in a very clean room.
A very fine Establishment!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 2 November 2012
Thank you for the wonderful 5 star review of the Hilton Garden Inn Sacramento! I am pleased that you enjoyed our room cleanliness, friendly staff and airport location. Once again thank you for your positive recommendation and for choosing the Hilton Garden Inn Sacramento. It would be our pleasure to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 September 2012

I stayed here because I was attending an event at Power Balance Pavilion and this was a close by hotel. I was disappointed that they didn't have a shuttle to the arena but that was the only thing I didn't like. I didn't take advantage of the extra amenities, I basically just stayed the night.

Pros: First and foremost the place was clean inside and out.
Convenient freeway access and arena access
Parking was free
Nice room, had coffee maker, microwave and fridge in room.
The beds, THE BEDS!!! The best bed I have ever slept on in a hotel.
I wanted to take the bed home with me, just so comfortable.

Cons: Wished they had a shuttle to the arena for events
As with most hotels I would love to see a few more electrical outlets to charge the many
rechargeable devices I travel with.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WestCoastSoloTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 2 November 2012
Thank you for taking the time to convey your comments regarding your recent stay at the Hilton Garden Inn Sacramento and your positive 4 star review. I was pleased to see that our cleanliness, value and convenient location exceeded your expectations. Once again thank you for your business and we hope to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SF, CA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2012

We had 2 rooms Sept 2012. Both were very clean and equipped with the comforts of home - microwave, frig, cable TV, etc. The entire site is immaculate, including the restaurant. For those that need to eat off-site, there were numerous restaurants with different flavors and price points within 5 mins away. They even offered a shuttle to get there, but we did not need it. Love the breakfast buffet that gets you ready for the day. This hotel far exceeds what you will find in the downtown area, especially if you are looking for a safe surroundings and environment. It was 10 mins away from the downtown Hilton and very much worth the drive to opt for the Garden Inn rather than the Hotel. Have stayed in numerous Hilton Garden Inn's because of their excellent reputation, and this one did not disappoint.

Room Tip: Requested rooms that did not face the nearby freeway and they were very accomodating. Rooms 303 and...
See more room tips
  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsTravelerSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 2 November 2012
Thank you for your wonderful 5 star review of our hotel! I am thrilled that we were able to provide you with outstanding service and a pleasant experience. I was pleased to that our location, room cleanliness, amenities and breakfast experience all exceeded your expectations. Thanks again for choosing the Hilton Garden Inn Sacramento and we look forward to serving you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 September 2012

Stayed mid-March 2012 with an early spring in full bloom. The whole place was surrounded with flowering trees and the experience was magnificent, with marvelous sprinkles of blooms showering around you. This definitely made the stay worth it.
Pros: Very clean and new looking. Excellent breakfast selection, including cook-to-order, and included in the price. Good sized room with fridge and microwave. Comfortable bed and pillows. Good desk area and free Internet
Cons: Restaurant not opened on weekends, except for breakfast. Almost no vegetarian selections on menu for other meals when the restaurant is open. They offer to shuttle you to nearby restaurants. You need a car to get to anywhere. Airport shuttle service was poor. I arrived after an 18 hour air trip, it wasn’t busy at the hotel, and still had to wait nearly two hours at the airport, hotel gave poor directions where to wait, AND they told me to wait outside (uncovered) where shuttle could see me – it was raining. Reception staff generally poor and unhelpful – too busy with paperwork and treated you as though you were imposing on their more important work. “Shop” for snacks, drinks etc. is at reception, but you pay bar fridge prices without the convenience of having them in your room. Arriving Friday night, the place was very noisy with what seemed like people who had booked rooms for a weekend party – had to complain and it seemed to quiet down. Additionally, was given a room that turned out to be on the other side of the treadmill in the fitness center which some jerk(s) was using at all hours – especially early morning, even though it’s supposed to be closed during those hours. The very nervy manager I spoke to very kindly refunded me for my last night’s stay which was great, but didn’t help with the disturbed sleep and another long flight ahead of me.
Overall a reliable place to stay if you’re on business, have a car, and don’t want any concierge help with tourist attractions and restaurant recommendations – AND you specify you want to be well away from the fitness center.

Room Tip: Make sure you're well away from the fitness center - sound proofing is very poor.
See more room tips
  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Enlightened108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 2 November 2012
Thank you for taking the time to convey your comments regarding your recent stay at the Hilton Garden Inn Sacramento and the positive comments regarding our room cleanliness and breakfast selections. I do apologize for the delay in airport shuttle pick up and will follow up to see how we can better provide this service. Once again thank your business and we hope to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2012

My cousin and I were driving up to Oregon and made an overnight reservation for the Hilton Garden Inn after reading Trip Advisor ratings. We appreciated that the hotel had free and convenient parking. The hotel is very well kept and clean, and our room was fine--also clean and well kept. For $108 (including tax), we found the Hilton Garden Inn to be a very good value for the money. I would stay here again. It was also very convenient to a very good fish restaurant on the River. Very, very easy access to Highway 5. We didn't have the breakfast buffet, but opted just for hot oatmeal, which was very reasonable.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Downtowndenizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 17 September 2012
Thank you for the 4 star review regarding your recent stay at the Hilton Garden Inn Sacramento and the positive comments on the cleanliness of our guest rooms and facilities, location and value. Once again thank you choosing the Hilton Garden Inn Sacramento and we hope to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Susanville
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 September 2012

We were told at check in that the restaurant was closed. This was a holiday weekend. The nearest restaurants were 2 miles and the cabs take forever.
No ashtrays in smoking room. No answer on the desk phone after 10 rings.
Walked in white sox to ice maching, walked in back sox back to my room.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank This_Hotel_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 17 September 2012
Thank you for taking the time to share your feedback regarding your recent visit. I apologize that we did not provide you the service you have come to expect from Hilton Hotels. We take pride in our service standards but clearly missed in the delivery during your visit. We strive to anticipate the needs of our guests and provide the service that will earn return visits and long term loyalty.

It is through feedback such as yours, that we can address our shortfalls and improve our level of service. Once again thank you for your comments and we hope you will give us the opportunity to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sacramento hotels
3.2 mi away
Homewood Suites by Hilton Sacramento Airport-Natomas
2.2 mi away
Embassy Suites by Hilton Sacramento - Riverfront Promenade
3.1 mi away
Hampton Inn & Suites Sacramento-Airport-Natomas
Show Prices
Show Prices
Show Prices
2.6 mi away
Hyatt Regency Sacramento
Hyatt Regency Sacramento
#4 of 81 in Sacramento
1,547 reviews
2.7 mi away
Residence Inn Sacramento Downtown at Capitol Park
3.8 mi away
Courtyard Sacramento Cal Expo
Courtyard Sacramento Cal Expo
#10 of 81 in Sacramento
477 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Sacramento/South Natomas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Sacramento/South Natomas

Property: Hilton Garden Inn Sacramento/South Natomas
Address: 2540 Venture Oaks Way, Sacramento, CA 95833-3200
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Sacramento
#6 Family Hotel in Sacramento
#7 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Sacramento/South Natomas 3*
Number of rooms: 154
Official Description (provided by the hotel):
The Hilton Garden Inn Sacramento/South Natomas hotel is a newly-upgraded (February 2016) hotel located two miles from downtown Sacramento, CA with complimentary shuttle service to/from the Sacramento International Airport (from 5 a.m. to 11 p.m. daily). Our upgraded 100% non-smoking guest rooms include complimentary WiFi, microwaves and mini-refrigerators. Guests enjoy complimentary access to our 24-hour business center, on-site restaurant/bar and lounge, room service, fitness room (or workout bags at the front desk), on-site florist and 24-hour Pavilion pantry. Parking is complimentary. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels Direct, Booking.com, Travel Republic (UK), Priceline, TripOnline SA, Traveltool, S.L.U., getaroom.com, Evoline ltd, HRS, HotelQuickly and Cancelon so you can book your Hilton Garden Inn Sacramento/South Natomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Sacramento/South Natomas Hotel Sacramento
Hilton Sacramento
Sacramento Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing