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“Great Place, Great Staff”

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Hilton Garden Inn Sacramento/South Natomas
Ranked #6 of 81 Hotels in Sacramento
Certificate of Excellence
Arlington, VA
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place, Great Staff”
Reviewed 27 May 2014

stayed here for 5 nights for a family wedding event in the area. Well run hotel, very responsive - for example the laundry room door was broken, so staff offered us to use their laundry room to do our clothes. Great support. Clean, darn good food at breakfast, and pool was so relaxing, I feel asleep and caught a nap in the sun. beds are comfortable and adjustable. you will be happy with this place. I had a wedding deal price $95 that included breakfast. WOW

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Highway_69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 30 May 2014
We sincerely thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for such a fantastic TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our service and facilities. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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734 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

It's a decent hotel. The bed was AMAZINGLY comfy. But (and perhaps I should have paid closer attention) the breakfast is not complimentary and I ended up paying $15 for 2 pieces of bacon, a spoonful of fruit salad and a muffin. I didn't know I had to pay for it until after I ate it. Oops. But also, $15?! Really?? About a half mile away are some restaurants on the river which was reaaaaalllly nice.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 30 May 2014
Thank you for taking the time to share your feedback regarding your recent visit. I regret that we did not provide you an outstanding breakfast experience. We strive to anticipate the needs of all our guests and provide the service that will earn return visits and long term loyalty. We will be sure to keep your feedback in mind as we are always working to improve our overall guest experience.
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New Orleans, Louisiana
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 May 2014

This place is really clean and really nice. We asked for extra pillows and they were promptly delivered to our room. Overall a nice visit. I also had a question about something going on outside and the manager came right up and checked things out. The location is off the main road so it's nice and peaceful outside.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HJCro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 19 May 2014
Thank you for taking the time to share your comments on your recent stay at the Hilton Garden Inn Sacramento South Natomas. Your enjoyment is important to us and we are happy to be able to provide the comforts and conveniences that you value. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level 5 Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 14 May 2014

So I have traveled to Sacramento probably a good 5 - 6 times in the last 3 years with work and previously stayed at a more regional chain; however, wanted to stay within the Hilton brand for this short stay.

I booked the hotel about 2 hours before I arrived and changed from other accommodations and the staff were able to make it happen. The only one pitfall to this is that I was put in a smoking room. Blech! Gross. I did call the front desk and they said nothing else was available at the present moment. What I will say though is that this Hilton Garden Inn pumps the hallway full of air fresheners to block out the stench. It actually smelled like I was in a Yankee Candle store :)

The room was nice. Quite comfortable and quiet. You are reasonably close to the airport and traffic is manageable in the morning. Lobby was very nice, staff was great, parking was plentiful.

Would I stay again?

Yes.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pezman2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 19 May 2014
Thank you for your recent visit to our hotel and for your positive review. It is a pleasure to hear that there were several aspects of our property that you enjoyed during your stay with us. We hope you will again choose us when travels bring you back to the Sacramento area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MICHIGAN
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2014

Located in a quiet and very pretty area. Building and grounds very well maintained. Staff was always friendly and helpful. Standard HGI food and beverages services. A great location, just minutes from downtown area, but out of the rush and noise.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HARRY_LOVES_TRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 14 May 2014
We sincerely thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for such a fantastic TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our friendly staff and quiet location. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Imperial, United States
1 review
Reviewed 29 April 2014

Our first family Easter vacation as a new family, in the Sacramento area and our accommodations were wonderful and comfortable. The rooms were clean and fresh. After a long drive, it was a welcomed place to rest. Nice, quiet and out of the way from traffic, yet very close to the freeway for easy access. The staff was very friendly and helpful with all of our questions and requests. Oh, and breakfast was hot, fresh and made to order. Simply wonderful.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 1 May 2014
Thank you for taking the time to share your comments on your recent stay at the Hilton Garden Inn Sacramento South Natomas. We were pleased to learn that our location, staff service and breakfast offerings exceeded your expectations. Your enjoyment is important to us and we are happy to be able to provide comforts and conveniences that you value. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burbank, California
Level 2 Contributor
1 review
Reviewed 28 April 2014

While attending a business conference I stayed at the Garden Inn. My experience was great, staff was friendly, and the room was clean. I recommend using this as a place to lay your head down after a day of work or play.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank amandacQ3622IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, 1 May 2014
Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Sacramento South Natomas. We are happy to learn our accommodations, cleanliness and friendly service met your expectations. Thank you again for your positive review of the Hilton Garden Inn Sacramento South Natomas and we hope you will afford us the opportunity to serve you the next time you visit the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Sacramento/South Natomas

Property: Hilton Garden Inn Sacramento/South Natomas
Address: 2540 Venture Oaks Way, Sacramento, CA 95833-3200
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Sacramento
#6 Family Hotel in Sacramento
#7 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Sacramento/South Natomas 3*
Number of rooms: 154
Official Description (provided by the hotel):
The Hilton Garden Inn Sacramento/South Natomas hotel is a newly-upgraded (February 2016) hotel located two miles from downtown Sacramento, CA with complimentary shuttle service to/from the Sacramento International Airport (from 5 a.m. to 11 p.m. daily). Our upgraded 100% non-smoking guest rooms include complimentary WiFi, microwaves and mini-refrigerators. Guests enjoy complimentary access to our 24-hour business center, on-site restaurant/bar and lounge, room service, fitness room (or workout bags at the front desk), on-site florist and 24-hour Pavilion pantry. Parking is complimentary. ... more   less 
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Also Known As:
Hilton Garden Inn Sacramento/South Natomas Hotel Sacramento
Hilton Sacramento
Sacramento Hilton Garden Inn

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