EVERYONE was so nice, from desk clerk, restaurant staff, and the person who had to come fix our heater (making us forget how unhappy we were that the noise from it woke us up at 3AM). The beds are extremely comfortable, but gave it a 4 because of being awaken from loud heater noise at night; gave a 3 for cleanliness due to housekeeping - the toilet paper, which was a few sheets by end of day one, was not replaced on day two so we ran out, and the tissue box was empty as well; also the towels were not replaced and the towels that were used were placed to be "reused" for environmental purposes, but they were removed from the room. Our room rate included breakfast, which was very good - made-to-order eggs with lots of fresh vegetable choices for omellettes. Service in restaurant was extremely attentive and hospitable. My daughter used fitness room, and although small, had modern high end equipment. Would definitely stay at a Hilton Garden Inn again based on our experience. Good customer service madeup for problems we did have.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Sacramento/South Natomas hotel is a newly-upgraded (February 2016) hotel located two miles from downtown Sacramento, CA with complimentary shuttle service to/from the Sacramento International Airport (from 5 a.m. to 11 p.m. daily). Our upgraded 100% non-smoking guest rooms include complimentary WiFi, microwaves and mini-refrigerators. Guests enjoy complimentary access to our 24-hour business center, on-site restaurant/bar and lounge, room service, fitness room (or workout bags at the front desk), on-site florist and 24-hour Pavilion pantry. Parking is complimentary. ... more less
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- Also Known As:
- Hilton Garden Inn Sacramento/South Natomas Hotel Sacramento
- Hilton Sacramento
- Sacramento Hilton Garden Inn