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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Ranked #30 of 81 Hotels in Sacramento
Certificate of Excellence
Merced, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wonderful Staff”
Reviewed 19 August 2013 via mobile

We chose to stay here as my father had an early start at a local hospital the next morning for a surgery. We were impressed by the cleanliness of the place as well as the attentiveness of the staff. My wife was really surprised on how nice the lady was who ran the breakfast room apparently greeting everyone she could catch walking in the door,as well as keeping the food freshly stocked. I informed my wife that she wasn't the only one to notice the kind lady but someone else had also written a review noticing as well. Breakfast food there is standard for Holiday Inns with pancake maker and coffee seemed to be little on the weak side but I am a man who needs a lot of caffeine and they had Monster drinks available in the vending machine. Beds were comfortable and we found ourselves overall very pleased.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dogscout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 21 August 2013
I truly enjoy passing on these great comments to the staff! Alot of our staff members have been with us since we opened so we have a great team! Thank you for taking the time to leave us a review! We are all very happy you enjoyed your stay!
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146 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Fillmore, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2013

We arrived later in the day, very tired from a long day of car travel. It took a while to check in becuase there is only one person at the front desk. After check in we were told there was a complimentary bar and snacks in the lobby which we were very grateful for. This set me up to think this was going to be an awesome stay. Everything was wonderful but I didnt sleep all three nights we were there, the bed was so uncomfortable that none of the other ammenities could make up for it. I meant to cancel our last nights stay but ended up missing my 24 hour time frame to cancel without penalty and therefore had to stay the last night, otherwise I would have moved on to a different hotel. We travel fairly frequently so I know a good hotel bed when I get it, these were terrible.

  • Stayed August 2013, travelled on business
    • Value
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Helpful?
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 21 August 2013
We appreciate your feedback and apologize that your stay wasn't to your satisfaction. We are a new Hotel (about 3 1/2 years old) and have Serta Sleeper beds. We try very hard to accommodate all of our guests, unfortunatley some things are hard to control. I hope you will give us, as well as our brand, another chance to make your stay more comfortable in the future.
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Rhode Island
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 July 2013

As a Platinum Priority Club member, I stay at a lot of Holiday Inn Expresses. This one ranks at the top! It has all of the amenities that you'd expect at a Holiday Inn Express: well-appointed room, very clean, fantastic breakfast, and good value for the money paid. Even though it's located right next to the freeway, noise was practically non-existent.

What really set this Holiday Inn Express a notch above the rest was the great customer service and folks working there. We stayed here for 16 days and the folks working there were wonderful! They really went out their way to make our stay nice and the lady that works the breakfast bar was simply wonderful. If you're staying on the NE side of Sacramento, you can't go wrong this hotel. Highly recommended!

Room Tip: Request a room away from the conference rooms that are located on the first floor for a little more...
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  • Stayed June 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank livetofly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 5 August 2013
We strive to make all our guests stays as enjoyable as possible. We are very happy to hear you enjoyed your time with us, as we enjoyed having you! I have passed on all your great comments to the staff. Thank you again!
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Fresno, California
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 July 2013

I'm a IHG Rewards Club member and always seek out a Holiday Inn Express for overnight stays when travelling to other cities, which I do quite often. This particular hotel continued the tradition of what I expect ar a Holiday Inn Express-- convenient and dependable. This was the second Express I've stayed at in Sacramento. The other was just two weeks ago at the one located downtown near the convention center. My daughter and I arrived at this Express hotel around 10:30 p.m. after attending an outside jazz concert at another hotel located not too far away. Check-in was quick and simple and the clerk gave us each a fresh-baked cookie as a welcome token (chocolate chip and oatmeal raisin -- they were good!). This was the first Express I've stayed where they didn't provide a bottle of water to the guest. No problem, though -- we each bought a large bottle of water with us. Our room was located on the second floor, closer to the elevator. In spite of this, we didn't hear any excess noise. As is customary, there's a refrigerator in the room but this one didn't have a microwave oven which is usually the norm for this chain. Our queen size beds were a little firmer than we liked but still okay. Breakfast the next morning (included in the price of the room) was provided in a large, attractive dining area. There was enough variety in food choice to satisfy everyone. I will say this-- the French roast coffee this chain serves is some of the best I've tasted :) In this dining room, I noticed something I hadn't seen at any other Express I've stayed before: There was a tip jar placed near the bread/bagel case. Even though I always tip housekeeping when I do these out of town overnight stays at a hotel, I hadn't thought about the attendant in the dining room who also works very hard. There's usually only one person working breakfast and this person does everything from wipe tables to ensuring the food trays are keep full. This particular morning (Saturday, 7/26) the server was extremely busy as there was a lot of hotel guest traffic coming in to grab breakfast. I observed this person hustling back and forth, quickly checking and restocking everything. At one point, the milk canisters for coffee were empty. I got up, stuck my head in the kitchen and let her know the milk was out. The server quickly hustled out, and got the canisters to refill. She also smiled and thanked me for letting her know the canisters were empty. I didn't have any change on me, but when we checked out of the hotel about an hour later I went back into the dining area and put a few dollars in the tip jar as I recognized how hard this person was working and I appreciated their service. Hopefully, others will too when they see a tip jar in the dining area of a Holiday Inn Express.

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank Keepinitrealincali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 5 August 2013
Thank you for your comments and observations! Our guests feedback help us to improve and make changes where necessary to ensure all of guests enjoy their stay with us! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2013

I was greeted by friendly people at the front desk. They set the tone for my week long stay. The rest of the staff was great as well. The breakfast coordinator kept the food fresh and the coffee going. She was very pleasant each and every morning. The breakfast included a nice selection of high protein foods as well as cereals, yogurts, and pastries. The breakfast area offered tables as well as cozy nook areas with chairs and sofas. My room was immaculate each and every day and the staff was professional. Although this property is near the highway, I did not hear it too much and slept very well each night. I did request a room toward the back based on other reviews and perhaps that helped. This hotel was convenient to everywhere I needed to travel to during my trip, and I felt safe. I got to see the fireworks from the State Fair on several nights--that was an unplanned bonus. I would highly recommend it if you are staying on this side of Sacramento.

Room Tip: You might want to request a room away from the highway. I did that based on another review and it s...
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  • Stayed July 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 27 July 2013
So glad you enjoyed your stay with us! We hope to make each one of our guests enjoy their stay as much as you did and can't wait for the opportunity to do it again in the future! Thanks for the great comments and I will pass them on to all the staff!
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Houston, Texas
Level Contributor
78 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 23 July 2013 via mobile

This location is at its best. Front desk clerk's are fast and curious. This location give you the feeling I'm important. They offer shuttle service to fair, airport, etc. It has a great breakfast. Offer a dry store . Laundry. Gym. The list goes on. I will return again. they offer ticket to local events at about 20 percent cheaper. Good job to the mgnt and staff.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ureyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 27 July 2013
Thanks for your great feedback! We are all very excited that you enjoyed our services and ammenities! We look forward to seeing you in the future! Contact us for discounted rates for events all year round!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 May 2013

We were in Sacramento for eye surgery for my mom. When we checked in the service at the front desk was beyond excellent. Monique checked us in and when she found out that my mom was there to have eye surgery she gave comforting words that was greatly appreciated.

The room was very nice. The fridge was a nice size not those cube size mini fridges. The room was very clean, the beds very comfortable and the bathroom very spacious. The only thing I'd change is brighter lights in the bathrooms, but it's not a big deal.

We were there on a Tuesday night and there was a Guest Reception in the dining room. I was impressed. It was a total meal with salad and a stir-fry meal, there was beer and wine also. The breakfast had scrambled eggs and saugage patties but all the other things you'd find including make-your-own pancackes not waffles, which I liked alot.

I would deffinitely stay there again if I'm in Sacramento. It's a great location with great ammenities and outstanding service.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shortwtch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 27 July 2013
Thank you so much for taking the time to show your appreciation. We enjoyed having you here and are so glad that we could make you feel welcomed and comfortable. Anytime you're in the area it would be our pleasure to have you back! Hope everything worked out with your surgery!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

Property: Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Address: 2224 Auburn Blvd, Sacramento, CA 95821-1601
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the brand new Holiday Inn Express & Suites Hotel Sacramento Northeast, Cal Expo Area.The hotel is conveniently located off I-80 East, Capital City Freeway, just minutes away from Sacramento Airport, the Sacramento City Center, and the Convention Center. Imagine having all the space and tools you need for business: high-speed Internet, a specialized work area in your room and a complimentary business center. And you re just minutes away from world class shopping, dining, entertainment and all the adventures that Sacramento has to offer. Our complimentary area and airport shuttle will pick you up!No matter what brings you to the Sacramento area, your room at our hotel is your personal retreat. We offer comfort with luxury bedding, plush towels, modern decor and 32 flat screen HDTV with plenty of premium cable, sports and movie channels. Stay fit at our complimentary fitness center or enjoy the California sun at our outdoor pool.Enjoy our hot complimentary breakfast with possibly world s most delicious cinnamon rolls! Businesses and organizations near the hotel include Sacramento State University, NEC, HP, and Kaiser. Nearby attractions include Sacramento Zoo, Cal Expo, and Casino Royal and many more!! Our friendly staff welcomes you to experience the new fresh look and feel of our Holiday Inn Express & Suites! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Sacramento Ne Cal Expo
Holiday Inn Express Sacramento
Motel 6 Sacramento

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