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“Not for the healthy traveler :(” 3 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

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Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Ranked #33 of 80 Hotels in Sacramento
Certificate of Excellence
Rural northern California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Not for the healthy traveler :(”
3 of 5 bubbles Reviewed 19 June 2014

Clean and mostly quiet, this hotel suffers from its poor location (in the middle of nowhere if you want to walk to food or just take a walk) and pandering to the worst instincts of the American traveler.

Free breakfast includes sugared yogurt, sugary cereals, white flour biscuits, gluey gravy (gross), processed meat-food products (sausage?), sweetened peanut butter packets and--their famous sugary cinnamon rolls!!! You can make do with boiled eggs and bananas, but don't count on them lasting.

I was there attending a class and the ever-helpful staff brought us MORE sugary goodies as an afternoon snack--brownies! cookies! cupcakes! Because, we didn't have enough sugar yet! To be fair, staff also put out a well-appreciated tray of raw veggies. But I'm human and it's hard work turning down every last chocolate-covered sweet carb when it's all around you. My classmates, all health professionals, scarfed down the sweets, too, and, I suspect, felt the same self-loathing we all do when we give in to our addictions. With diet-induced fatty liver disease and diabetes still on the rise, it is unconscionable to encourage this behavior.

Meanwhile, one must drive four miles or so away to find a healthy restaurant or good grocery.
There is a fridge and microwave in the room if you have a car or bring groceries. This was my refuge for the four days I was stuck there.

The swimming pool is located on the north side of the building, so it was in shade by the time I got out of class. Even Sacramento in summer doesn't warm up that north-side pool. :(

Next time, I'm hoping the classes are held in a more diverse food environment with better options for enjoying a walk or taking a swim.

  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank healthy_traveler_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 3 July 2014
Dear healthy_traveler_7,

Thank you for sharing your feedback regarding your stay. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am delighted to read that found our hotel clean. We certainly apologize for the inconveniences you experienced with the quality and variety of food, location, and the service received. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. Your review will be used to reconsider improvements needed and I hope that you can give us a chance to show what we have done.

Kind Regards,

Charisse V.
Case Manager
IHGCare
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132 reviews from our community

Traveller rating
    67
    41
    17
    0
    7
See reviews for
30
19
10
50
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Redondo Beach, California
1 review
5 of 5 bubbles Reviewed 10 June 2014

This young lady was fabulous, she took care of a few issues we encountered with true professionalism. Overall stay was enjoyable. The food at breakfast was fine and again the staff was very helpful here as well. The kids loved the waffle maker.

Stayed May 2014, travelled with family
Helpful?
Thank papa52014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, General Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 12 June 2014
What an awesome review! Thank you for your great comments! We have a great team and we are very happy we made your stay so enjoyable! Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ripon, California
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

When we arrived, our King/sofa bed room had no sofa bed. We were offered a Queen/Queen room which was ok.
The beds were comfortable, the linens and towels were high quality.
The air conditioning system was either hot or cold! Poor thermostat system, would be my guess.
Breakfast was adequate and included protein items.
The room was generally quite clean until you looked at the edges of the floor and carpet. The floors could use a thorough cleaning at the edges. Deposits of dust and dirt crammed against the baseboard areas.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MamaJay57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 3 May 2014
Thank you for taking the time to leave us your comments. I apologize for the inconvenience you experienced during your recent stay with us. I appreciate all feedback, good or bad, as it will help us improve our services for future guests. We hope to see you again in the future, so you may see our constant improvement!
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Ocala, Florida
Level Contributor
277 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

We always tend to expect the very best from properties that we stay at, including all of the Holiday Inn properties. This one was exceptionally good, from the time that we pulled in off of the nearby freeway until we checked out. The staff was attentive, the rooms was immaculate and a faulty shower head was promptly replaced. (How nice). Their breakfast room was large enough to be comfortable and the fare was adequate. However, we missed the sausage gravy on Saturday morning. Would definitely stay here again.

Room Tip: Previous reviews, location, location, location
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 4 April 2014
We are all very happy you enjoyed your stay with us. Thank you for giving us the opportunity to correct the problem you encountered with your shower head and I am very glad to hear it was handled promptly. We look forward to your stay in the future so we may make sure you get sausage gravy for breakfast. Our menu always changes but, you can always request an item from our awesome breakfast host!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 March 2014

I stayed at this hotel both near the beginning and closer to the end of my trip. It is easy to find and drive in and out of from the freeway as well as the Arden-Arcade neighborhood. I wouldn't say there is a lot to walk to, but a short drive to a number of restaurants and not too far a drive to the Arden Shopping Center. The staff were also very nice here. This Hotel does book up quickly.

Stayed February 2014, travelled solo
Helpful?
Thank BCvacationer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 7 March 2014
We truly appreciate your good comments and I will make sure to pass them on to the staff. Thank you for taking the time to leave us a review. We hope to see you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 February 2014

Brand New Hotel located off Business 80 Freeway. Great and Friendly Staff. Rooms are very nice and clean. Hotel have very big lobby and very high celiling. Breakfast was very nice. Hotel have 2 days complimentary happy hours.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 1 March 2014
Thank you so much for your review. Our Greatroom room is very unique and we are so glad you enjoyed it! We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Bluff, Ca
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

We have stayed here many times before and this is the first time we are unhappy. The first thing we noticed was the toilet seat should have been replaced. It had chips and holes in it. The bed was very uncomfortable. The staff was not very helpful. We called to ask how to get the fan to shut off and they didn't know. We unplugged it. At checkout we asked for manager and that did not happen. We may not come back here again.

  • Stayed February 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Corkygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique E, Front Office Manager at Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo, responded to this review, 1 March 2014
I am very sorry to hear you did not enjoy your stay with us! I appreciate all comments good or bad so that we may improve our services in the future. I will be addressing these issues immediately. Thank you for taking the time to leave us a review. I hope you will give us another chance in the future and see that these issues have been resolved.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo

Property: Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo
Address: 2224 Auburn Blvd, Sacramento, CA 95821-1601
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sacramento NE Cal Expo 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the brand new Holiday Inn Express & Suites Hotel Sacramento Northeast, Cal Expo Area.The hotel is conveniently located off I-80 East, Capital City Freeway, just minutes away from Sacramento Airport, the Sacramento City Center, and the Convention Center. Imagine having all the space and tools you need for business: high-speed Internet, a specialized work area in your room and a complimentary business center. And you re just minutes away from world class shopping, dining, entertainment and all the adventures that Sacramento has to offer. Our complimentary area and airport shuttle will pick you up!No matter what brings you to the Sacramento area, your room at our hotel is your personal retreat. We offer comfort with luxury bedding, plush towels, modern decor and 32 flat screen HDTV with plenty of premium cable, sports and movie channels. Stay fit at our complimentary fitness center or enjoy the California sun at our outdoor pool.Enjoy our hot complimentary breakfast with possibly world s most delicious cinnamon rolls! Businesses and organizations near the hotel include Sacramento State University, NEC, HP, and Kaiser. Nearby attractions include Sacramento Zoo, Cal Expo, and Casino Royal and many more!! Our friendly staff welcomes you to experience the new fresh look and feel of our Holiday Inn Express & Suites! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Sacramento Ne Cal Expo
Holiday Inn Express Sacramento
Motel 6 Sacramento

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