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“Charming and convenient to the Capitol”
Review of Hotel Med Park

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Hotel Med Park
Ranked #43 of 82 Hotels in Sacramento
Reviewed 11 April 2014

This hotel is convenient to the medical center but is also very near downtown and access to the capitol. The only reason for not giving an excellent rating is the location on a busy street and the limited parking, which is below the hotel.

Wife and I were well received by courteous staff. Rooms were very presentable and neat. Everthing you might need is there. Breakfast was typical continental style but everything was fresh and plenty available.

A good experience overall.

  • Stayed: March 2014, travelled with family
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Thank Zorro805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCGeneralManager, Front Office Manager at Hotel Med Park, responded to this reviewResponded 20 May 2014

Thank you for taking the time to share your experience with fellow travelers we do appreciate it. As you mentioned we are an easy drive from the Downtown area and an easy walk across the street from the UC Davis Medical Center which is very convenient to many of our patrons. We are glad that you had a comfortable stay with us and look forward to your return. Thank you for your business.

Respectfully,

Jay Marquez
Guest Services Manager

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40 - 46 of 69 reviews

Reviewed 30 March 2014

The Hotel Med Park is a nice hotel if you need to stay near the UC Davis Med Center. However, beware - the hotel has a new manager Amanda Allison, who is not kind or compassionate. She is, frankly, rude and demeaning to both her staff and patrons.

Hospital stays are by their nature unpredictable and of indeterminate length. We made a reservation for this hotel for 2 nights on AARP Travel Center, based on information from the hospital staff at the UC Davis Med Center. Our son was in the hospital with a traumatic brain injury. We arrived around midnight to this hotel. It is a nice hotel in a great location for visiting the hospital - no need to pay for parking while visiting the hospital, just cross the street. Upon arriving at the hospital, our son said he might be discharged the next day (one day early). The next morning at breakfast I advised the front desk attendant (a warm and friendly woman named Kayla) that we might be leaving early and asked if we could get a refund for the second night if we checked out early. She replied that we could as long as we let her know by 1pm. We were told by the hospital that our son would indeed be discharged that day. At 12;30 pm we told Kayla that we would be checking out early. She checked our reservation and told us that we would have to get our refund through Expedia, but that should not be a problem because they would only be billed for one night. She gave us a copy of the receipt to Expedia.

I called Expedia the next day - they said they would need to verify the refund with the Hotel Med Park. Kayla was off that day. They talked to the manager, Amanda Allison, who told them and us that she would not authorize the refund even though we only stayed one night. She told me that Kayla did not follow procedures and that she would have to write-her-up.

Amanda Allison not only did not stand up for her employee, who was so kind to us in this stressful time, she repeatedly told me that Kayla would be reprimanded and written up for not following procedure. Is this the kind of boss that you would want?? Not me. She told me that she was new to California and this hotel. She should not be working anywhere where people may need a sympathetic soul, because to her, the company and bottom line comes first.

  • Stayed: March 2014, travelled with family
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4  Thank K976RFKarenS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCGeneralManager, General Manager at Hotel Med Park, responded to this reviewResponded 3 April 2014

We strive to offer exemplary service to our guests. We recently changed our cancellation policy from 24 hours to same day by 4:00 PM specifically with our medical guests in mind hoping to reduce worry when making and/or changing reservations with our hotel. My staff encouraged you to cancel quickly, especially because the reservation was through Expedia. There are specific terms and conditions through various travel partners we uphold and terms and conditions that you, the traveler, agree to. I hear your frustration and I am sorry for that. I do care about our guests.

Thank you for recognizing we are a good hotel regardless of the "fine print."

Respectfully,

Amanda L. Allison
General Manager

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Reviewed 2 March 2014

We stayed at the Hotel Med Park this weekend and found the experience highly satisfactory. We were given a fair price and the room we requested was reserved for us. Upon arrival, we were greeted warmly and offered fresh baked cookies. The room was spacious and clean, with all of the expected amenities. A continental breakfast is included and the coffee was the best I’ve had at a hotel. The staff is friendly and helpful. I highly recommend this hotel.

  • Stayed: March 2014, travelled with family
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1  Thank Phyllis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCGeneralManager, Front Office Manager at Hotel Med Park, responded to this reviewResponded 6 March 2014

Phyllis, we are very pleased to hear that you had a great experience staying with us and we wish nothing more than the same to anyone who we have the pleasure of meeting. We do offer fresh baked cookies in the afternoon-evening hours every day for our guest.

Thank you for your business and we would love to have you back next time you're in the Sacramento area.

Respectfully,

Jay Marquez
Guest Services Manager

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Reviewed 15 February 2014

We stayed at Hotel Med Park because we have a family member at the UC Davis Medical Center. The hotel is small and has a warm intimate atmosphere that is calming and friendly. The hospital is a short walk away, virtually across the street. While the hotel diesn't have a restaurant it does have a nice continental breakfast. The hospital's cafeteria across the street is reasonably priced and has remarkably good food. The location is in midtown Sacramento so it's close to everything and has easy freeway access. We will be staying there again soon.

  • Stayed: February 2014
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Thank Mariannellewellyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCGeneralManager, Front Office Manager at Hotel Med Park, responded to this reviewResponded 18 February 2014

Mariannellewellyn, thank you much for your warm comment, we appreciate the time you took to review Hotel Med Park. We are indeed conveniently located less than a mile from I-80, US-50, and CA-99. In addition to the great cafeteria food located across the street at the hospital, we are within a 5 mile radius of over 50 great restaurants! Our staff is happy to recommend some of these great places based on your current cravings. Thank you for your business, see you soon.

Jay Marquez
Guest Services Manager

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Reviewed 23 January 2014

I can't think of a single complaint. The room was spacious, clean and comfortable. Every member of the staff I encountered were very friendly and helpful. Breakfast was pretty basic but complete--good coffee. I was here for an interview at UC Davis which is literally right across the street so for me it was extremely convenient. I would definitely stay here again.

  • Stayed: January 2014, travelled on business
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Thank PBadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCGeneralManager, Front Office Manager at Hotel Med Park, responded to this reviewResponded 27 January 2014

Hi PBadger, many thanks for your candid review. We are glad to hear that you had a comfortable stay in our spacious rooms. The coffee during our breakfast hours is Starbucks brewed, a great way to start your day! Next time you're in a town, and with some leisure hours to spend, our staff has some great recommendations on what to do in the area.

We appreciate your business and the time you took to review us, see you next time!

Jay Marquez
Guest Care Manager

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Reviewed 21 January 2014

Remarkably clean, friendly service, quiet. I was in town visiting Sacramento friends and wanted to stay somewhere near them, and this worked out well. One caveat, I happened to be there on a very quiet weekend, so the parking garage was relatively empty, but I can see how that would be a headache on a busy day. It's very tight.

Wifi is free and reliable, breakfast is good. Nice Bath & Bodyworks products too.

  • Stayed: January 2014, travelled solo
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Thank kac0351975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Med S, Front Office Manager at Hotel Med Park, responded to this reviewResponded 23 January 2014

kac0351975, thank you for your warm comment. I am very proud of the service here and appreciate the time you took to acknowledge the staff. We hope the next time you are in town we will be your home away from home. Regarding parking, any traveler coming to a major downtown area has to adjust their parking approach as a part of the downtown experience. Hotel Med Park has great parking. There was no need to lap our block six times to find space, it is free, well-lit and covered! Guests can always park and pay at the UCDMC parking garage and have security shuttle them to the hotel complimentary if that is easier for them.

Thank you for your business.

Amanda L. Allison
General Manager

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Reviewed 12 November 2013

I stayed at Hotel Med park last week and it blew me away how clean and organized the place is. the rooms were beautiful and the beds so comfy. The staff was so friendly the woman checking me in was nice enough to personally check on our rooms and get us in there early. We used to stay at the Marriott Coourtyard and Hotel Med Park blew them out of the water hands down. I will be back next month

Room Tip: The balcony level is amazing
See more room tips
  • Stayed: October 2013, travelled on business
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Thank AlexTaylor29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCGeneralManager, Front Office Manager at Hotel Med Park, responded to this reviewResponded 15 November 2013

Hi AlexTaylor29,

We are very appreciative of your positive feedback, and thank you for taking the time to write this review. I'm glad to hear that we were able to accomodate you with an early check-in, and we're more than happy to work with you if you give us a call the morning of your check-in date so that we may have everything prepared for you if possible. We look forward to seeing you soon, let us know if there is anything we can do for you!

Regards,

Jay Marquez
Front Desk Manager
Royal Guest Hotels
916-455-4000

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Additional Information about Hotel Med Park

Address: 2356 Stockton Blvd, Sacramento, CA 95817-2228 (Formerly Med Park Inn & Suites)
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #43 of 82 Hotels in Sacramento
Price Range: £88 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Med Park 3*
Number of rooms: 32
Official Description (provided by the hotel):
Situated just minutes from Downtown and Old Town, this hotel is directly across the street from UC Davis Medical Center and Shriners Hospital For Children. We are close to CSU Sacramento, Fort Sutter State Historical Park, Cal Expo, and Arden Fair Mall. Each of our rooms and suites include a refrigerator, a microwave, and a personal safe. Our suites have a lovely balcony where you can get some fresh air or enjoy your view.Guests enjoy complimentary continental breakfast each morning, which features make-your-own waffles. Wireless internet is complimentary and is available throughout the hotel. ... more   less 
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