Lennie Sciortino, Banquet Captain at the Sheraton Grand Sacramento, should be given a commodation for giving service above and beyond the call of duty at our business function.
Lennie checked in with us at 4pm to confirm the timeline for our no host bar, dinner and dessert. The timeline he had was off by over an hour! The event coordinator at our company gave the Sheraton banquet person a 5:30p start for the bar and 6p for dinner when it was actually 4:30p for bar and 5:15p for dinner. Lennie didn't hesitate! He called for all hands on deck and within 20 minutes had our bar delivered and set up, dinner tables decorated and utensils set another 20 minutes after that. Food was delivered piping hot to the banquet line, and our attendees were never aware there was any problem.
Lennie was fast, efficient, and friendly! He even checked on us and made sure we got some food, too. The food was excellent.
Again, give Lennie a great big 'Thank You' from our company.
- Official Description (provided by the hotel):
- Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more less
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- Also Known As:
- Sheraton Sacramento
- Sacramento Sheraton