Had a feeling was not going to be impressed when I checked in at 3:30pm. Agent at front desk went to the back to work on my room while other guests came up after me got their room keys and were off to thier rooms. I decided to self park the car when I came back the agent was still in the back so I asked the other agent at the front desk if there was a problem with my reservation. He replied "no, they are just finishing getting your room ready". (hmmmm my room huh, they had one just for me?) So I finally get the keys to my room. The agent doesnt apologize for the wait but does ask me if I'm self parking so I say yes and she tells me "here is a parking voucher that will save you money" the voucher says $18bucks and since I had already parked and read the sign that said 18 dollar day max at the public parking garage, I asked how it saved me money, She hummed and hawwed. Turns out they just want to sell it to you and charge it on the room. Must get a piece of the action from the parking garage, no savings. Just didn't appreciate the double talk. Got to the room, one of the magnetic room keys didnt work. Went back down to same agent and got anogther key swiped and a lecture on placing the key next to my cell-phone (the key never left the room number sleeve). The replacement key didnt work. Went back down got two more keys which never worked and gave up.
Next day, at checkout time, the guy with the clipboard was at our room door at 12:02, no kidding. Asking if we were chekcing out, which we were in the process of packing up. He let us know we had to be out by 12:30 as he had this room sold. Of course we had to call the bell hop oursleves. In review, Had to wait to get the room when we checked in and got hurried out of it. FYI, in case you are not traveling now or are reading this when the economy is out of the depression, the hotel is not very full, none are.
WE GOT THE PRICELINE ROOM and THE PRICELINE TREATMENT!!!!!!
- Official Description (provided by the hotel):
- Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more less
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- Also Known As:
- Sheraton Sacramento
- Sacramento Sheraton