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“Very nice Embassy Suites”

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Embassy Suites by Hilton Sacramento - Riverfront Promenade
Ranked #5 of 80 Hotels in Sacramento
Certificate of Excellence
Denver
Level Contributor
191 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Very nice Embassy Suites”
5 of 5 bubbles Reviewed 15 February 2012

All the standard fare of an Embassy Suites. Right across the street from old town and restaurants. The evening reception area is one of the best for getting free snacks but also for ordering food for dinner without having to go into a restaurant. Hotel was very well maintained and right on the river. Only parking I found was valet so I used it. Convenient to I5. One of the better ES in my opinion. Very nice staff.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank be32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,203 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 February 2012

This hotel is walking distance to Old Town Sacramento, the Mall, Capital and Crocker Museum. Plus, they have an airport shuttle and free breakfast. The staff was very nice and we had a great stay.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAStyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fullerton, California
Level Contributor
721 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

This is my fifth stay at the Embassy Suites on the Riverfront Promenade. I love this location. It is within walking distance to the mall, Old Town Sacramento and the Capital! I usually have no car when in Sac, so this is the best location. They also have a shuttle to and from the airport which cuts down having to pay for a taxi. Love the breakfast and afternoon managers reception. Will stay here again and again...it is so worth it.

Room Tip: River view rooms are the best as the other side of the hotel is the freeway.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank RockNCreekGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

Upon checking in we learned they had free drinks and cocktails for the next 2 hours?!? Are you kidding me? Yes please! After drinking and relaxing with my husband we walked acrossed the street to dinner at Joes Crab Shack. It was surprisingly very good. Came back and headed to the hot tub and pool. Not a soul in sight. It was wonderful! The room was perfect! Free breakfast in the morning and fast valet service! Would come back again in a heart beat!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burnaroos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 30 January 2012

The property is on a great location just a block from Old Sacramento shops and restaurants. Just a couple more blocks is the Downtown mall with Macys as an anchor store, movie theater and more shops and restaurants. The hotel is right on the river, which makes for a nice stroll. The rooms are nice, but not plush. The breakfast has a lot of standard fare like scrambled eggs, potatoes, bacon, waffles, etc. Not much fruit or healthier options, though. Overall, the accommodations are on par with any other Embassy Suite.

What was lacking, however, was the service. First, it took 30 minutes and two phone calls for our bags to arrive at our room upon check in. The valets took 15 - 20 minutes to bring the cars around. This occurred for all three days of our stay so it was not limited to a one time short staff. Finally upon check out we waited another 30 minutes for a bell hop to help with the bags before we ended up just making two trips ourselves to get our bags down to the car (which still wasn't ready!).

If the price is right, it's a nice hotel given it's prime location, but expect to have to be self-reliant in regards to your luggage and car.

Room Tip: Rooms on the North side (right if facing the lobby) have a view of the river and bridge. Rooms on th...
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  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Valley CA
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

Hubby and I stayed at the Embassy Suites this past weekend. We've stayed here before, and will stay here again! The ES is so close to so many things do do in Old Sac, it can't be beat! I loved the idea of checking in early, although admittedly it took about the same amount of time to check in after arriving as it usually does doing the check in right then. Being a Hilton Honors Gold card holder, I had expected not only water, but a snack to be in our room when we arrived, but there was only the water. Surprised me. The room we had was on the 8th floor and was nice and clean and the bed was very comfy! The view of the Sacramento river and tower bridge from our room was fantastic. The staff were all friendly and we were met with a smile no matter where we went in the hotel.Certainly (with the exception of the check in and missing snacks) up to Hilton standards. Will definitely stay here again! :)

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank MrsLive4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
114 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 21 January 2012

The location is terrific -- right in the middle of town, just a few blocks easy walking distance to all the attractions. That location can also be a problem, as you are surrounded by the I-5 on one side, a busy street, and a railroad track. I was on a high-floor overlooking the Interstate and could hear a lot of traffic noise. The train passed rarely, so if that's an issue for you, ask for that side.

The full breakfasts, included in the room price, are a specialty for Embassy Suites and the custom-made omelettes were as good as they get, along with everything else. The manager's reception in the evening had lots of free snacks and beverages, another treat.

The suites are spacious, clean, and well-equipped, with refrigerator and microwave, along with the usual iron, hair dryer, etc. I was disappointed that they charged for internet access, but that seems to be the norm now at better hotels.

Free shuttle to/from the airport runs on the hour. Staff everywhere were gracious and helpful.

Room Tip: If traffic noise is a problem for you, ask to be on the opposite side from the I-5, which is adjacen...
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank California26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Sacramento - Riverfront Promenade

Property: Embassy Suites by Hilton Sacramento - Riverfront Promenade
Address: 100 Capitol Mall, Sacramento, CA 95814-3244
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Sacramento
#6 Romantic Hotel in Sacramento
#9 Business Hotel in Sacramento
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Embassy Suites by Hilton Sacramento - Riverfront Promenade 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more   less 
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Also Known As:
Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites

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