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“Excellent Hotel, Awesome Staff!”

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Embassy Suites by Hilton Sacramento - Riverfront Promenade
Ranked #5 of 82 Hotels in Sacramento
Certificate of Excellence
Reviewed 11 July 2014

Stayed here for two nights while running a business conference in their conference area. The staff was AMAZING - super helpful, very nice, and very professional. The accommodations (both the rooms and conference area) were perfect, and the food was awesome. Definitely looking forward to next year's conference! This hotel is highly suggested by my company!

  • Stayed: July 2014, travelled on business
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1  Thank dlsteffanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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853 - 859 of 1,341 reviews

Reviewed 8 July 2014

The Embassy Suites in Sacramento on the river is a wonderful place to stay. You have the water right next door and endless shops and restaurants across the street, as well as bars and comedy. And the restaurant and bar in the hotel are so convenient. Great views and a beautiful lounge area. The staff could not be more accommodating and friendly. I had a wonderful time here and can't wait to return with more friends for more great memories.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Evelyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded 9 July 2014

We can't wait to have you back to share great memories as well. We are so happy to read this review. You enjoyed your stay and that's what our goal is for every guest that visits our property. Thank you for sharing your experience and we look forward to having you back.

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Reviewed 8 July 2014

We had a wonderful stay at this property. From check in to check out and everything in between we were treated nicely. Great location. Enjoyed the view of the waterfront, shopping in Old Sacramento, great places to eat! Our friends who were celebrating their 40th anniversary had a great time as well.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Phyllis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded 9 July 2014

I remember you sharing a wonderful story about your friends that we're celebrating their 40th anniversary at check in. I'm glad that you all had a wonderful weekend at our hotel. We hope that you visit us again next 4th of July, or even sooner if you are in the area. We appreciate your kind review and we thank you for choosing the Embassy Suites Sacramento.

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Reviewed 7 July 2014

We had a great stay here and especially appreciated the helpful, friendly staff. The breakfast was the usual great Embassy Suites fare and the rooms were clean and nicely appointed. The fitness center is also very good.

  • Stayed: July 2014, travelled on business
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1  Thank dms1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus R, Front Office Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded 9 July 2014

Thank you for sharing your thoughts on your recent stay. We greatly appreciate it. Hopefully you will choose us again whenever you travel to Sacramento. Thank you again.

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Reviewed 6 July 2014 via mobile

Great location next to river and Old Town Sacramento. Rooms are typical Embassy Suites, and they have the happy hour and free breakfast.
The cons:
Parking is $30 per night ($5 across the street)
The pool is about 10 meters long and packed with people. Nothing at all like the web site photo.
The rooms have no insulation or sound proofing. We could hear I-5, the lobby noise and conversations in the rooms next to us. Worst of all, we could hear the post party in the room next to us starting at 1am! We did call the front desk, and they sent someone up to ask them to quiet down.

Stayed: July 2014
Thank Traveler123020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Nice hotel with nice suites.Good restaurant and bar with a lot of food options. It is also possible to order and take a way to your room.Free wifi in the lobby.Around the hotel is a nice promenade and the famous bridges.

  • Stayed: June 2014, travelled with family
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Thank motorrijdster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

The hotel can't decide if it is a high class or inexpensive hotel. It pretends to be classy but service is terrible, breakfast is a zoo. Coffee was weakest I have ever had (undrinkable) The front desk was "too busy" to bring up a needed schedule for almost 2 hours, housekeeping never delivered a pillow asked for. room was not vacuumed for length of stay. Location is excellent.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank DAJSYR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus R, Manager at Embassy Suites by Hilton Sacramento - Riverfront Promenade, responded to this reviewResponded 3 July 2014

We apologize if you did not have a wonderful stay like most of our guest do. We hope that you can give us another chance when you are in Sacramento. Thank you again for staying with us and sharing your experience about your visit.

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Additional Information about Embassy Suites by Hilton Sacramento - Riverfront Promenade

Address: 100 Capitol Mall, Sacramento, CA 95814-3244
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Sacramento
#6 Romantic Hotel in Sacramento
#9 Business Hotel in Sacramento
Price Range: £170 - £309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Sacramento - Riverfront Promenade 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more   less 
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Also Known As:
Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
Embassy Suites Hotel Sacramento
Sacramento Embassy Suites

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