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“Nothing to write home about”

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Comfort Inn & Suites Sacramento University Area
Ranked #29 of 81 Hotels in Sacramento
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nothing to write home about”
Reviewed 7 November 2013 via mobile

Walked into the room and had an overwhelming smell of stale smoke. The linen smelled clean but the room didn't. The color scheme was nice- avocado, rust, and orange comforter. Has a fridge, microwave, desk, and two chairs. The price was inexpensive (which was my priority for this trip) on Priceline ($66). There is an indoor pool, hot tub, and gym. Warm breakfast available in the am. Small parking lot. No real choices to eat that are near, except for Denny's.

Stayed November 2013, travelled on business
Helpful?
1 Thank VanessaL974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJCA644, General Manager at Comfort Inn & Suites Sacramento University Area, responded to this review, 15 November 2013
Dear Guest,

Thank you for your feedback. I am sorry that we missed to make your stay a satisfactory one. Our hotel is a 100% smoke free hotel. We impose $250 fine if anyone smokes in our rooms. I hope you will give us another opportunity to better serve you.
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199 reviews from our community

Traveller rating
    92
    64
    21
    12
    10
See reviews for
62
32
16
68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Reno
1 review
Reviewed 30 October 2013

This Hotel was such great value for the money. The free, hot breakfast every morning was outstanding. For our family it was so worth it as we had 4 teenage children and 3 adults. The savings alone for breakfast was worth it. The rooms were very nice and very clean. My daughter had a suite and it was massive. Again very nice to have for teenagers. The staff was very friendly and accomadating and the location was great. Just off the Freeway. She and I both said that when we come back to Sacramento this will be the place where we stay.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cherie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJCA644, General Manager at Comfort Inn & Suites Sacramento University Area, responded to this review, 15 November 2013
Dear Guest,

Thank you for your kind feedback. Your compliments will serve as encouragement for all of us. We look forward to serving you again on your next visit to Sacramento.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Ana, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2013

The people at the front desk were kind, friendly, and helpful. Tammy opened the breakfast area early to help us get an early start to continue our vacation on schedule. The hotel building is new looking and attractive. The next time we stay in Sacramento, we will use this facility again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kent s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJCA644, General Manager at Comfort Inn & Suites Sacramento University Area, responded to this review, 15 November 2013
Dear Guest,

Thank you for your kind compliments. I am pleased to learn that your stay was a satisfactory one. We look forward to serving you again on your next visit to Sacramento.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2013

I travelled by car from Michigan to Sacramento , CA and then back to Michigan and spent 3 weeks on the road. I stayed in this Hotel for 7 days. This was the best hotel of all the hotels
we stayed during our trip. The people in the hotel was very nice and obliging. They were
always pleasant and helpful. Our room was kept very clean during our stay. I look forward
to staying there when I go back to Sacramento. Thank You.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prasad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJCA644, General Manager at Comfort Inn & Suites Sacramento University Area, responded to this review, 10 October 2013
Dear Guest,

A great experience is what we thrive to provide to each of our guest. You can always count on receiving good breakfast, great staff service and clean comfortable rooms. I am glad your stay with us was satisfactory. We look forward to serving you on your next visit to Sacramento.
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Sacramento, California
1 review
Reviewed 17 September 2013

My stay was fabulous. I really loved the comfortable beds and pillows. The room was so clean, nice, and big. The breakfast was delicious. I am looking forward to be there soon. The environment is very safe. People over there are really nice. They help us with the directions.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rockstart90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJCA644, General Manager at Comfort Inn & Suites Sacramento University Area, responded to this review, 8 October 2013
Dear Guest,

A home like experience is what we thrieve to provide. It is always encouraging to hear positive feedback from our guest. We thank you for taking the time to provide us feedback and look forward to serving you again soon.
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Sarasota, Florida
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 August 2013

We stayed one night on our way to Yosemite NP. Elevator broken, Ice machine out of order, overall a dirty run down old hotel. The visitor center in town was very helpful. Lots of great infomation and ideas for side trips.

Room Tip: Look for another hotel
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluebells411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJCA644, General Manager at Comfort Inn & Suites Sacramento University Area, responded to this review, 8 October 2013
Dear Guest,

I am sorry that we missed to make your stay a satisfactory one. We have recently updated our ice machine and have asked the elevator company to make safety inspections during off peak hours. We have also completed partial renovations. I look forward to an opportunity to better serve you on your next visit to our town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cayucos
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 August 2013

One of the hotels I used to stay at years ago when in Sacramento on business. After this last trip... no more. Just too many things that management has given up on, which is a shame. Building is falling down around their ears. Everything inside the rooms are now totally and completely worn out.

Desk staff are helpless and that is also tough to see. Think the best thing for the owner to do is leave the hotel business at this point.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Eric VanGlider E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAJCA644, General Manager at Comfort Inn & Suites Sacramento University Area, responded to this review, 8 October 2013
Dear Guest,

Thank you for taking the time to provide us with feedback regarding your stay. I am disappointed that we missed the mark to make your stay a satisfactory one. In March of 2013 we finished partial renovations which included fresh paint inside and out, repaving the parking lot, updated lighting inside and out, new televisions and more. We will soon have new bedding and shears to complete our renovations. I hope you will give us another opportunity to better serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Sacramento University Area

Property: Comfort Inn & Suites Sacramento University Area
Address: 21 Howe Ave, Sacramento, CA 95826-2623
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sacramento
#18 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites Sacramento University Area 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Hotel Sacramento
Comfort Inn And Suites
Comfort Inn Sacramento
Sacramento Comfort Inn

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