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“Not Marriott mindset”

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Fairfield Inn & Suites Sacramento Airport Natomas
Ranked #22 of 81 Hotels in Sacramento
Hershey, Pennsylvania
Level Contributor
336 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Not Marriott mindset”
Reviewed 10 October 2013 via mobile

Called last minute and used points. Wouldn't ya think that if the guest is using alot of points that they might be a rewards member and recognize the individual as per Marriott policy? Guess we might not stay here again. It's a small principle.. attention to detail.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guvhuney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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215 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Leesburg, Virginia
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 October 2013

Stayed here two days this past week for business. Hotel is located not far from the Sacramento airport and they have a shuttle to pick you up and bring you back. Rooms are comfortable and clean and the staff is excellent. The only thing I did not like was the lack of restaurants within walking distance, the two in the parking lot leave a lot to be desired. The free breakfast is good and the wifi signal is decent.

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sajman, General Manager at Fairfield Inn & Suites Sacramento Airport Natomas, responded to this review, 3 November 2013
Thank you for taking time to provide us feedback. We do love the Black Bear Restaurant, however, we do also provide free shuttle service, working around the airport pick-up schedule, to a few nearby restaurants or to Old Town Sacramento, where there are several great restaurant choices. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding, California
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 September 2013

This is a great place to stay for travel to/from the airport. The hotel is very clean, quiet and the staff is wonderful. The free breakfast is pretty good too. We left our car there for 6 days and took their shuttle to and from the airport. It was much easier and cost less than leaving the car at the airport.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank cinann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sajman, General Manager at Fairfield Inn & Suites Sacramento Airport Natomas, responded to this review, 3 November 2013
We are all committed to providing our guests with excellent service. We know we don't have all the amenities of a full-service hotel, however, we truly strive to serve you as if you are our most favored relative. Thank you for staying with us. We really appreciate it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, Pennsylvania
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2013 via mobile

The hotel staff are very professional and helpful. The hotel is clean. Nothing fancy but a good place to stay. Close proximity to the airport, restaurants and the freeway. I will return. The Black Bear Diner across the parking lot is an added plus.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimeToFly123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sajman, General Manager at Fairfield Inn & Suites Sacramento Airport Natomas, responded to this review, 3 November 2013
Thank you for your recent stay with us and for taking time to provide feedback. We agree that we are in a great location for our business travelers such as you. Just a few minutes from Downtown Sacramento, West Sacramento, Davis, Woodland, and other areas in the Sacramento area. We are also the closest Marriott property to the Sacramento International Airport.
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Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 September 2013

We arrived at the hotel at 10pm and our rooms were good. We had a morning flight and were leaving our car for Park and Fly. The front desk staff was very friendly and helpful and the rooms were ok. We had 1 handicapped room and a smaller room as we had requested adjoining rooms due to the size of our party.

We had low expectations for the early bird breakfast, but were pleasantly surprised to find a good selection of cold items and things we could grab quickly for the plane. We were on their 7am shuttle to the airport and it was a Saturday so hot breakfast wasn't to be available until 7am, however my kiddos were thrilled when the attendant had the waffles ready to go before we had to get on the shuttle.

Shuttle ride to the airport was quick and easy, the driver was very friendly.

After our week vacation we again returned to the Fairfield from our 10pm arrival time. They had assured us on our previous stay that we would again have adjoining rooms. However that turned out not to be the case, which was frustrating with multiple kids, grandparents, etc, Still, our car was right where we left it, the beds were comfortable after a long day of traveling.

There is a 24 hour diner across the way which was very good.

not being rushed in the morning we were able to enjoy the breakfast, although this time they didn't have the greek yogurt option which was our favorite from the 1st stay.

We let the kids enjoy the outdoor pool which though small, was warm enough and the weather outside was warm as well.

They have a card of items that you can ask for at the front desk if you need anything, we were happy to get some lotion and baby shampoo for our youngest.

We enjoyed both of our stays here and would definitely recommend and stay here again for future park and fly needs as it is tucked away from the hustle and bustle of the city. Great spot to recharge from traveling.

We did not explore Sacramento at all so do not know how well this hotel would work for sightseeing and getting to places other than the airport are.

Overall a great experience.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank EmEJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De Soto, Wisconsin
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 September 2013

From the minute you walk thru the doors of this hotel, you will notice nothing but clean. Very friendly front desk personnel. They answered all our questions and helped us with scheduling the airport shuttle to arranging for a wake-up call. The beds were very comfortable and there was a spacious bathroom. The breakfast area had ample seating and a nice selection of breakfast items, scrambled eggs, sausage patties, cereal, yogurt, fresh fruit, muffins, bagels, juices, coffee. The hotel worker that was working the breakfast area was very friendly, prompt, courteous and efficient. She was there to help you get something, find something or to clean up when you were finished. Very hard worker - applause to her (sorry I don't know her name).

This is a newer hotel and I would DEFINITELY stay here again when traveling to Sacramento.

Visit the Black Bear Diner which is just across the street if you are staying at this hotel. LOTS of good food and desserts!!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 September 2013 via mobile

This hotel is great!! Stayed here for the Taylor Swift concert and it was super convenient to the sleeptrain arena. I was able to take the back roads and avoid the freeway. Very friendly staff that went ABOVE AND BEYOND their duty!! I left my iphone charger & adapter in the room. When I returned home I realized they were missing, called the hotel and after a look in the room they found it, they told me they would send it to my house and it arrived a couple days later. It was awesome of them to do this and not keep it. I will definitely stay here again. Rooms are really clean & comfy. Breakfast was best I have had; the attendant was really nice and stayed there to help with your needs. Overall, a great place to stay in Sac:)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Starshollow281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Sacramento Airport Natomas

Property: Fairfield Inn & Suites Sacramento Airport Natomas
Address: 2730 El Centro Rd, Sacramento, CA 95833-9703
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Sacramento Airport Natomas 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Sacramento Airport Natomas hotel near West Sacramento, CA. Take advantage of our Sacramento/Natomas hotel's 24-hour complimentary airport transportation while staying here, the closest Marriott hotel to the Sacramento Airport. Guests will enjoy convenient access to historic Old Town Sacramento, Sutter's Fort, and the State Capitol, as well as Sacramento State and U.C. Davis. Enjoy impeccably clean and comfortable rooms and a free upgraded continental breakfast. Enjoy the popular Black Bear Diner, just steps from our door, for great food and fun. After a day spent doing business in nearby Roseville, Rancho Cordova, Port of Sacramento, West Sacramento, Woodland or Folsom - or a day at Power Balance Pavilion (formerly Arco Arena), Raley Field, Cherry Island, or the Downtown Convention Center - you can relax poolside or grab a midnight snack at our 24-hour market. Stay here and receive the best value amongst hotels in Sacramento, CA, only at Fairfield Inn & Suites. ... more   less 
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Also Known As:
Fairfield Inn And Suites Sacramento Airport Natomas
Fairfield Inn & Suites Sacramento Airport Natomas Hotel Sacramento
Fairfield Inn Sacramento
Fairfield Sacramento
Sacramento Fairfield Inn

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