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“Customer service”

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Courtyard Sacramento Cal Expo
Ranked #10 of 82 Hotels in Sacramento
Certificate of Excellence
Reviewed 29 April 2014

There is an employee that works the desk at this hotel, his name is Moe. I can't say enough good things about him, he is always in great spirits and genuinely cares about his customers. I feel welcome and appreciated every time I check in. He has a huge smile on his face like he is happy to see me. He runs around from behind the desk to give me a hug. Anything I need, he takes care of it for me. I travel for a living and there isn't a hotel out there that has someone as wonderrful as Moe working there. I'm not the only one that gets this kind of attention, I've witnessed it repeatedly with others checking in or just asking questions. If I owned a hotel I would want him working for me. When I book hotels in sacramento, I stay at this courtyard because Moe makes it a great experience. If you need to stay anywhere neer this location, I would for sure try to stay here before anywhere else.

Room Tip: Just tell Moe what you are looking for and if it's available he will take care of you.
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  • Stayed: April 2014, travelled on business
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Thank tac70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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307 - 313 of 493 reviews

Reviewed 27 April 2014

Attended a meeting there. Rooms were nice and clean and the staff helpful and courteous. Arranged for me a taxi at 3:30 AM. That is above and beyond. Meeting rooms were easy to find and the lay out of the hotel was a breeze to move from place to place. Wish could have stayed longer.

  • Stayed: April 2014, travelled on business
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Thank prtfred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

Outstanding service. All hotel personnel were extremely courteous. Room was very clean. Nice place. Hotel provided shuttle service to local places. Very quick response to questions and any service requested.

  • Stayed: April 2014, travelled solo
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Thank yobish b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

Moe makes you feel welcome and like a valued guest. He is always happy to see his returning guests. The train noise is ok but bad on one side of the hotel. The lobby remodel is nice and more welcoming. Looks way more modern!

  • Stayed: April 2014, travelled on business
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Thank Michelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

I go to Sacramento for business regularly. The staff at this hotel are always friendly and very accommodating! I especially feel welcomed by Moe and Corey!! They are just awesome. It makes my stay feel like a second home!!

  • Stayed: April 2014, travelled on business
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Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

I stay at a lot of hotels and Marriott is my preferred. This courtyard is excellent!! Rooms are great, staff is excellent (and the other review was correct-Moe is the best)! Lobby area was up to date modern and super clean. Seriously this is a must.

Stayed: April 2014, travelled on business
Thank Leslie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

The Courtyard Cal Expo is my first choice for a hotel in the Sacramento area. It is my home away from home. There is always a cheerful greeting, quick check in and great food/drinks. I am especially happy to see Moe working his magic behind the desk! Not only is Moe gifted at making a person feel welcome, he is also very well versed on all things Marriott. There is nothing he can't handle!

  • Stayed: April 2014, travelled on business
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Thank JKathleen61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Sacramento Cal Expo

Address: 1782 Tribute Rd, Sacramento, CA 95815-4402
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sacramento
#4 Business Hotel in Sacramento
#8 Best Value Hotel in Sacramento
#11 Romantic Hotel in Sacramento
Price Range: £88 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Sacramento Cal Expo 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travel Republic (UK), Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Courtyard Sacramento Cal Expo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Sacramento Cal Expo Hotel Sacramento
Sacramento Marriott
Sacramento Courtyard

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