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“Nearby Restaurants”

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Holiday Inn Express Sacramento Airport Natomas
Ranked #27 of 81 Hotels in Sacramento
Certificate of Excellence
New York City, New York
Level Contributor
280 reviews
205 hotel reviews
common_n_hotel_reviews_1bd8 408 helpful votes
“Nearby Restaurants”
Reviewed 11 October 2013

This is a good airport hotel. There's not much by Sacramento Airport, but this is as close as you can get. There is a hotel shuttle from the airport, and the only complaint I have about this place is because of the surly driver that I've seen a couple of times in the afternoon/evening shift. He waited for me for, at most, 30-seconds, and he was giving me grief about not being at the curb when he pulled up. A week later, when he arrived at the hotel, he opened the door to let people out. I was being polite and waited for the older couple to get out before me, but they were staying at a different hotel - the driver made a comment that I was on my cell phone and not paying attention.

Aside from that, the hotel is very comfortable. There is a complimentary continental breakfast in the morning and cookies in the evening. The room is decent, although the air conditioner unit is a bit loud.

The hotel is walking distance to about ten fast food joints and restaurants, which is a huge plus. It is also within walking distance to a grocery store.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank BoysInNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review, 27 October 2013
Dear BoysInNY,

Thank you for taking the time to share your feedback regarding your stay with us. I am happy to hear you had a comfortable stay with us. We are sorry the service you received from our staff did not live up to your expectations. We are always working to be the best we can be and improve on our level of service. The feedback we received from our guests, like you will help us to accomplish this.

Once again thank you for bringing this to our attention, as we pride ourselves on excellent customer service. We do hope you decide to give us another chance for a future stay.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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210 reviews from our community

Traveller rating
    100
    78
    25
    4
    3
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55
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Seattle, Washington, United States
Level Contributor
74 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 September 2013

My last night in Sacramento and I picked this hotel due to the complimentary shuttle to the aiport. The hotel was very nice and clean. They had complimentary cookies and milk when I checked in (I did not try them, but they looked great!). I got the key to my room and was off. My room was the absolute last room down two long hallways and that usually spells trouble for one thing...the internet connection. Sure enough, I was averaging between 1 and 2 bars for connection and it would frequently drop out all together. I called the front desk and they rebooted the router. That did not help. I called back and asked if they could get me another room, no such luck (they weren't sold out either!). They did suggest I try the ethernet cable and hard-wire my laptop to the internet. That did not work either. In fairness, it could technically be my laptop as I had no way to test it, but I suspect it was not the case as I've not had problems with the ethernet jack at work.

One other annoying thing was it was not an easy task just to find the light in the bathroom! That's because it was not inside the bathroom, it was not just outside the bathroom. It was, in fact, on the outside wall, the opposite side of the bathroom. Weird.

A fine night's sleep and overall a good place. I just need to remember my rule of thumb and do not accept the room at the end of a hall.

  • Stayed September 2013, travelled on business
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Helpful?
1 Thank Beth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review, 6 October 2013
Dear Beth K,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 September 2013

Was so happy to find this clean, bright and easy access hotel. The room was compact but decorated very nice and exceptionally clean. The beds are great and the shower so refreshing. We loved the easy access off the highway and several places to eat nearby within walking distance. Our breakfast was wonderful I would give it a 9 out of 10 for a complimentary breakfast. This will be my go-to-place when I am in the area.

  • Stayed September 2013, travelled with family
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Helpful?
Thank awesome777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sacdp-gm, General Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review, 8 October 2013
Thank you for the amazing compliments about our hotel! A must stay place is a wonderful thing to here. We are glad we made things accomodating for you during your visit to Sacramento and we hope to see you again in the future!
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Yuma, Arizona, United States
1 review
Reviewed 3 September 2013

The staff and accommodations were great. Breakfast was not the typical but different every morning everything from scrambled eggs to owlets, pancakes every day, yogurt, muffins toast fruit and coffee all day.the pool and spa were outdoors which was a must for me and sparkling clean.

Room Tip: Was close to the end where parking lot was great for me not to have to Wilf too far
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  • Stayed August 2013, travelled with family
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    • Cleanliness
    • Service
Helpful?
Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sacdp-gm, General Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review, 8 October 2013
Thank you for taking the time to review your stay here at our hotel. We are glad you chose this facility to stay during your visit to Sacramento. Hopefully we'll see you again in the future!
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Tacoma, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2013

Very easy to get to as it was right off the freeway. Various facilities were within easy access. The room was more than adequate for my husband and I. Military discount was very generous. Staff was friendly and helpful. Would stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank TacomaJew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sacdp-gm, General Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review, 8 October 2013
Thank you for a wonferful review of our hotel. We are glad that you enjoyed your stay with us and hope you choose us again if you plan on visiting Sacramento in the future!
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Knoxville, Tennessee
Level Contributor
120 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 24 August 2013

The motel fit our needs nicely. Reasonably priced, clean, modern, large room, free wifi, and breakfast. Close to the airport, so we stayed one night after arrival in town on vacation, and another night just prior to departure. Staff was professional and efficient. Good coffee maker. Comfortable bed and pillows. AC had T-stat and worked well. On the negative, they never had enough carts to haul in luggage. We had about 300 lbs of gear from our 2-week wilderness adventure, so carts are essential. Breakfast was good with lots of selection, and best of all, some protein! Although the eggs seemed like the powdered frozen variety, not fresh, but we made do by slathering them with sausage gravy. And excellent cinnamon rolls. All in all, we would have no qualms about staying there again or recommending it to anyone.

  • Stayed August 2013, travelled with family
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    • Service
Helpful?
Thank TennTom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sacdp-gm, General Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review, 8 October 2013
We greatly appreciate you taking to time to let us know how your stay was! We are glad everything worked out perfectly for you, and we will definitely look into getting a few more luggage carts to try and ease the load on all of our guests. Hopefully you'll choose our location again on your next visit to the Sacramento area!
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Monroe, Louisiana
2 reviews
Reviewed 25 July 2013

I met my entire family there we stayed for 3 days. conference rooms were clean & just the right size for our reception & buffet style Dinner. Kids loved the swimming pool area.. Most store & Pharmacy's are not far away free breakfast was good Airport not to far. Nice to stay for a getaway

  • Stayed June 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank southwestrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sacdp-gm, General Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this review, 8 October 2013
That is wonderful that your reunion went well and we were able to be a part of making that experience more enjoyable for you! Hopefully if you visit Sacramento again in the future you'll choose our location again. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Sacramento Airport Natomas

Property: Holiday Inn Express Sacramento Airport Natomas
Address: 2981 Advantage Way, Sacramento, CA 95834-9666
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Sacramento
#21 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Sacramento Airport Natomas 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
When you come to Sacramento, we ve got what you need. The Holiday Inn Express Hotel & Suites Sacramento Airport-Natomas features 100 beautifully designed guest rooms and studio suites, all of which are equipped with microwaves and refrigerators. We are the closest hotel to the Sacramento International Airport, conveniently located just 4.5 miles south, with a 24-hour complimentary airport shuttle. In a hurry? Our well-situated location, just off of Interstate 5, between downtown Sacramento and the Sacramento International Airport will ensure you get to your desired location with ease. You ll spend less time in traffic and more time doing what you came to Sacramento to do. Our hotel amenities will help with your busy day including free wired & wireless high-speed Internet access, a 24-hour business center and convenience shop. With a wide variety of eateries within walking distance, you ll have more time to focus on your busy schedule. Once the day is over, relax in our comfortable rooms featuring the Simply Smart bedding collection with the Serta Perfect Sleeper mattress and two choices of pillow comfort. Have an early flight? Be sure to schedule a reservation on our complimentary 24-hour airport shuttle the day prior to your departure. If you are not able to enjoy our complimentary hot breakfast bar from 6:00am to 10:00am, be sure to pick up a breakfast to-go bag at the front desk on your way out. ... more   less 
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Also Known As:
Holiday Inn Express Sacramento Airport Natomas Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn

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