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“Outstanding Location - Great Price”

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Residence Inn Sacramento Downtown at Capitol Park
Ranked #1 of 81 Hotels in Sacramento
Certificate of Excellence
GreenLeadersBronze level
Reviewed 28 April 2009

We stayed at the Residence Inn while attending a convention at the nearby Sacramento Convention Center and we were quite impressed. I have stayed extensively at Marriott hotels throughout the country and this met or exceeded my expectations.


LOCATION: Overall, the location was outstanding. It is a short block from the Capitol building and convention center and within very easy walking distance of an array of interesting restaurants and shops. It is next door to a parking garage for easy (but expensive - $17 a day) parking. In fact, if you are doing everything within the downtown area you may be able to walk exclusively.

ROOM: The one bedroom suite was exceptionally clean and well-appointed. The hotel has a very new feeling to it and the hotel room gave off a very new and clean feel. The kitchen (with granite and stainless steel) was a nice touch. Overall the room is a bit small for a Residence Inn but for two people it shouldn't be an issue. The free breakfast provided in the lobby was one of the better that I've had staying at the Residence Inn. It had a solid selection of hot foods (eggs, waffles, biscuits, oatmeal) and also a good selection of cold cereals, juices, yogurt etc.

OVERALL: Overall we found the staff, room and hotel to be great. We also stayed there on a very fair rate (booked two months in advance for $84 a night over the weekend). Given its location downtown it seemed like everything you needed was right there. My only caution would be the relatively high parking rates of $17 for self-parking and $20 for valet per night. I did not explore to see what the rate would be at other locations nearby but It was a bit high given the relatively low price on the room rate. We would stay here again. It has a small but functional gym and four computers in a small business center that abuts the lobby. The computer usage is free.

Stayed: April 2009, travelled on business
2  Thank cruzca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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799 - 805 of 847 reviews

Reviewed 3 December 2008

I wrote a not so glowing report about our September visit saying I wouldn't stay here again. Well here we are. I decided I should try and compare.
I am sitting at one of the available computers, killing time / working/ waiting for a business meeting to get out. I am very grateful for these.
Yes, we decided to go with the familiar BUT to upgrade to a 1 bedroom unit instead of a studio.
Here is the difference: a few feet, if any. It is the same plan with a slight variation. There is a wall with a door. On either side of the wall is a lcd tv on a narrow table. This made all the difference in how crowded the room was. There was a space to actually put something on the floor...like luggage! The studio had a very wide large "island" with a swivel TV. It took up much more floor space.
Still 1 sink, still the same hard uncomfortable couch. Still the ac/heat vent blowing on your head in bed (someone else mentioned it) I didn't like the draft with ac or heat.

Breakfast was still good.
Parking is still a peeve with me. Hotel parking is on the assigned top (5,6,7th) floors. We waited for the elevator, only to find out that the elevator is broken. "oh well" was the attitude from garage attendant and front desk. There was no sign even stating such as my husband strongly suggested there should be as you wait and wait and wait...
Not bad going down, but going up? And what about those unable to do so? Valet, I guess, but those are on the low level. Mostly we were annoyed because they don't mention it to those checking in. They just find out when they get to the top.
nyway, the point wasn't to gripe, but beware if you aren't able to climb stairs.
BTW, the shower water is great.

  • Stayed: November 2008, travelled on business
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Thank bjsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2008

We stayed in a 1 bedroom suite with a family of 3. It was a little small for 3 people since there wasn't enough space for luggage, and the sleeper sofa was not a good second bed (it was a sleeper sofa).

Location was nice since it allowed us to walk around downtown, and to a nice nearby restaurant. Breakfast was good.

  • Stayed: November 2008, travelled with family
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1  Thank jtooley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2008

Below is the text of the letter we sent to the general manager, the corporate office, the Sacramento chamber of commerce and convention bureau, AAA, and Trip Advisor. As you can see, we were never able to experience the amenities of this property. We were bumped.

--------------------------

On September 8, 2008 we secured a one-night reservation (AAA rate – No. 80138652) for Friday night, October 10 at your property. This was our final night of our vacation and we were looking forward to a comfortable room in downtown Sacramento where we could relax, walk to a fine dinner and see the Capitol area.

On October 5 we received an email for your organization confirming the reservation and stating “we’re excited you’ll be visiting and are preparing for” our stay.

On our arrival date, we drove in from the Metolius area of Oregon (no cell phone or internet service), walked into your lobby and were informed that there was “no room for us at the inn.” We were flabbergasted. When we asked why, we were told that former customers had decided to stay longer; therefore, no room for us. You would provide us with another complimentary room at another Marriott property in the Sacramento area.

We did not want to drive hither and yon to just get a “free” room in a hotel at a less-favorable location. We left and drove another eight hours to our home in the San Diego area. If we had wanted any old room to crash in, we would have originally booked a different room at a different hotel – and certainly not in the downtown area.

We are utterly disappointed with our Marriott experience. Why should we make a “guaranteed” reservation if the hotel is not going to honor it? When we make a reservation, we give you our personal credit card to guarantee a room and a rate. If we need to cancel that room, we are required to do it within a certain time period or be billed. So please, tell us why a customer who decides on whim to stay an extra night or two should not be told “sorry, we have already reserved this room for another client.”

Our friends and coworkers were equally flabbergasted when told our story. No one has ever heard of such a thing. Is this your standard policy? If it is, we will certainly inform those we know personally and professionally so that they avoid risking their valuable business or vacation time in one of your properties.

Our days of regarding Marriott as a respected hotel property are over. Our future vacations will be spent at other hotels where the term “hospitality” actually means something.

  • Stayed: October 2008, travelled with family
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8  Thank metoliusforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2008

I recently stayed at the Residence Inn for 5 nights on business travel. I was pleasantly surprised to check into a spacious, well accommodated 1bedroom suite. The bed was comfortable (with lots of pillows) and the flat screen tvs were great. I was told breakfast is served downstairs in the a.m. and was expecting something like muffins and juice. What I had was eggs, bacon, sausage, fresh breads and make-your-own waffles, as well as every cereal imaginable and 'real' oatmeal. Everytime I came back to the hotel, I was greeted with a "welcome back" by the front desk. I WILL stay at this hotel again.

  • Stayed: September 2008, travelled on business
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Thank cajungal74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2008

I stayed one night at the Residence Inn at Capitol Park in early September, 2008. This is a brand new property--only open a few months and looks and feels new in every way. Quite different from the usual suburban Residence Inn--15 stories with an adjacent parking garage. Compact rooms of higher quality construction. Excellent location at 15th & L, diagonally across from Capitol Park.

I had a one bedroom with a king bed in a separate room just large enough to walk around the bed on 3 sides. The sitting room, which had a sofa bed and one upholstered chair, also was smaller than in the usual Residence Inn, with a full kitchen in one corner. Small eating table for two in addition to a desk. Two TVs, both flat panel, larger one in sitting room. Good TV reception and fairly good channel selection. Only one thermostat (in bedroom) that didn't seem to influence room temperature much. Central air conditioning was powerful and slightly noisy. When it got too cold, I had to turn off the air. Only one wastebasket--perhaps an oversight by the maid. Good showerhead over tub with adequate hot water. My room was very quiet except for dumpster emptying at 5 am. Room lighting and counter space at bath sink were both adequate.

Parking cost $24 for valet (plus tips) or $17 for self-parking. To self-park you have to go way up, round and round, to reach the designated area.

Above average selection at complimentary breakfast except eggs and sausages were of low quality. Breakfast seating was adequate between 8:30 & 9 on Monday morning, but hotel probably was at low occupancy.

Four computers and two printers next to the breakfast room. Cold air comes down on your neck while using any of the computers. The computers are on a slow server.

All in all, my stay was satisfactory, but unexciting. Nicest aspect was that everything was new.

  • Stayed: September 2008
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1  Thank Tipster2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2008

We had the two bedroom two bath suite for one night, fantastic. Big window overlooking capital, beautifully furnished. Lots of restaurants within walking distance. Only weird thing was the ice maker in the fridge didn't work very well and was turned off when we got there. I found out the reason later on that night when it finally made a batch of ice and it landed with a loud crash into the bin. I got out of bed and quickly turned that off. Staff was pleasant and very helpful.

  • Stayed: August 2008, travelled with family
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Thank Teresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Sacramento Downtown at Capitol Park

Address: 1121 15th St, Sacramento, CA 95814-4011
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sacramento
#4 Green Hotel in Sacramento
#10 Romantic Hotel in Sacramento
#11 Family Hotel in Sacramento
Price Range: £133 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Sacramento Downtown at Capitol Park 3*
Number of rooms: 235
Official Description (provided by the hotel):
Stay at Sacramento's newly renovated Residence Inn that offers a full service experience in the heart of Downtown. Conveniently located one block from the State Capitol and the Convention Center, our downtown location offers world class restaurants, theaters, museums and city wide events all within walking distance. This beautiful 15-story hotel offers 235 spacious suites that include fully-equipped kitchens, living rooms with plenty of space for relaxing & entertaining. Our just remodeled 3 Fires Lounge located just off the lobby offers a lunch and dinner menu as well as in room dining. We make your stay more enjoyable with complimentary grocery shopping & on-site laundry facilities. Don't forget to join us for our complimentary hot breakfast buffet each morning. Relax by our pool or soak in the spa to melt tensions away. Whether traveling for business or pleasure, our friendly staff takes pride in exceeding your every expectation! ... more   less 
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Also Known As:
Residence Inn Sacramento Downtown At Capitol Park Hotel Sacramento
Residence Inn Capitol Park
Sacramento Residence Inn

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